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Extended Stay America - Tampa - Airport - Memorial Hwy.

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Extended Stay America - Tampa - Airport - Memorial Hwy.
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242 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Tampa - Airport - Memorial Hwy.
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Showing 240: English reviews
Reviewed October 9, 2016 via mobile

Very dirty. Dog food left on the floor. Doesn't even look like room was cleaned before moving in . Musty and room smelled like cigarettes despite being non smoking. Stains on the floor. The plastic couches were visibly dirty ( not stained) . I would not recommend this hotel. They allow dogs then don't pick up after them

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Helpful?
Thank akcurc
00esa, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your feedback. It is disappointing you were not able to provide us with a better rating. Please know we have strict quality control standards which are meant to prevent a situation like yours from occurring. We understand our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable suites at an affordable...

Gallatin, Tennessee
Reviewed October 4, 2016

Had trouble with key several times. Girl at front desk wasn't very professional. Toilet paper holder was broken. Sink was clogged. No hair dryer in room. They took one from another room to give me. Hallways smelled horrible! I will never stay at another Extended Stay America again!

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Helpful?
Thank Vickie520
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for the constructive comments. I sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again....

Reviewed October 3, 2016 via mobile

The location is the best part very close to anything and everything that tampa truly has to offer. Easy highway access as well as very easy navigational place to get to and leave from. If a football game stadium is literally 10 min away

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Helpful?
Thank Matthew G
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location, and we are so glad this contributed to making your stay a great one. All of us here at Extended Stay America - Tampa - Airport - Memorial Hwy. appreciate your business and look forward to seeing you again. Have...

Cullen, Virginia
Reviewed October 1, 2016 via mobile

My first impression was not the best as I made my way down the hall and heard a dog howling and smelled everything from urine to smoke. I must admit that my room was clean and the queen bed slept good. The walls and ceilings are paper thin and you can hear people flush the toilets in the next room...

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Helpful?
Thank hearingsofficer
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for staying at our hotel and for the constructive comments. Although you got a good night's sleep, we are truly sorry for the problems you encountered while here and for the inconvenience it caused. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. You are a valued customer...

Louisville, Kentucky
Reviewed September 29, 2016

Trip started well, room was clean and nice, the workstation was perfect for what I needed and the airport shuttle schedule was clearly marked. No or poor signage for the pool; I assumed there wasn't one. Most important: I cut my foot on a piece of sharp metal exposed when part of the linoleum floor had pulled away. When I...

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Helpful?
Thank kayc705
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for giving us your feedback regarding your stay. Although you liked some aspects of your visit, please accept our apologies for our associates not being responsive to your needs and for the unfortunate incident you encountered. It is never our intention to disappoint a guest as we strive to consistently deliver exceptional service. We have shared your feedback...

Lubbock, Texas
Reviewed September 23, 2016 via mobile

Close to the airport so you land and have a quick place to sleep. The pool was almost hidden . Had to ask someone to find it .Handicap ramp made it very hard to get luggage into building. Breakfast was weird coffee, fruit, energy bar, and muffin in a bag. Clean.

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Helpful?
Thank Greg L
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for staying with us. We are glad your overall stay was a comfortable one, but we are sorry we did not meet all your expectations. We appreciate you letting us know how we can improve as well as what we are doing right. We value your business and hope to have you as our guests again in the...

Reviewed August 26, 2016 via mobile

The staff were kind, generous and very helpful with anything I needed and wanted. Our room and the hotel were extremely clean. My family and I were very happy with tour overall stay and the amenities. 2hatever we needed, we would get. Everyone working at the front desk were very polite and welcoming when we arrived and throughout out stay....

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Helpful?
Thank beachhoney86
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Tampa - Airport - Memorial Hwy. It is so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We are also glad that you liked the value we offer for...

Reviewed August 22, 2016 via mobile

I am always very scared to book a stay at an Extended Stay or similar. You really never know what you're going to get. I was happy to find that this one was very clean, well staffed, and most importantly did not smell like pets or cigarettes! Now keep in mind, you do get what you pay for. There are...

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Helpful?
Thank Jenny P
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

We are delighted you chose to stay at Extended Stay America - Tampa - Airport - Memorial Hwy. We appreciate your wonderful comments and are happy to read you enjoyed your overall stay with us. We are glad that you liked our clean property and welcoming associates. However, we apologize for the inconvenience you experienced at our pool facility. Thank...

Bolingbrook, Illinois
Reviewed August 16, 2016

The room was spacious and well divided, I have stayed at other Extended Stay in other states, by far this was the best one. Staff was friendly and helpful. I like the fact that the kitchen was divided from the living room and bedroom. The room I stayed in had a real stove with oven, not a hot plate, I...

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Helpful?
Thank heavenlyspices
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

All of us here at Extended Stay America Tampa - Airport - Memorial Hwy. are thrilled to know you loved your visit to our hotel in September 2015. Thank you for sharing your amazing comments. We appreciate you mentioning how convenient it was to have a fully equipped kitchenette in your room, and we are glad that you took advantage...

Pensacola, Florida
Reviewed August 11, 2016

We were put up in the hotel by the airlines due to cancelled flight and the hotel staff made our unexpected stay a pleasure. It made the shorted vacation (at final destination) less of a bother and a nice experience for the night in Tampa.

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Helpful?
Thank Stevek13cz
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

It's so nice to read your positive review of your recent stay at Extended Stay America Tampa - Airport - Memorial Hwy. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation

Additional Information about Extended Stay America - Tampa - Airport - Memorial Hwy.

Address: 4811 Memorial Highway, Tampa, FL 33634 (Formerly Extended Stay Deluxe - Tampa Airport)
Location: United States > Florida > Tampa
Price Range: $82 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Tampa - Airport - Memorial Hwy. 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Extended Stay Deluxe - Tampa Airport Hotel Tampa
Extended Stay Tampa
Tampa Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Tampa - Airport - Memorial Hwy. staff and other travelers.
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Questions? Get answers from Extended Stay America - Tampa - Airport - Memorial Hwy. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure to call day of for any requests.”
 of 5 bubbles Db12284, Nov 16, 2016 | Read review
“non-smoking rooms, but the corridors always smelled smoky”
 of 5 bubbles floridatraveldad, Nov 12, 2016 | Read review
“Floor damaged in room 208 -- dangerous metal exposed.”
  • Damage to floor in Room 208 that caused foot injury.
 of 5 bubbles kayc705, Sep 29, 2016 | Read review
“Room on the ground floor was good”
 of 5 bubbles heavenlyspices, Aug 16, 2016 | Read review
“We had a complimentary upgrade room that was newly remodel and very spacious.”
 of 5 bubbles Stevek13cz, Aug 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question