Nice, clean hotel. Close to grocery and the mall and the airport. Solid business choice. Special recognition to Tarik L. who helped me get a conference room in a pinch on a Saturday morning when the sales staff was out. Thanks Tarik!
Mike at front desk addressed maintenance issue promptly and thoroughly with Jose in engineering and associate in housekeeping. Equipment failures occur, but how employees address those problems is key to customer satisfaction.
Janine was excellent! I didn’t have to wait a moment and the breakfast! Such a friendly personality and welcoming ambiance to start my day! Thank you Janine! Wow! For sure coming back to Westshore Grand in Florida!
Had a wonderful stay at this beautiful Marriott near the Midtown & Westshore area of Tampa. The staff was incredibly helpful with extra linens. Janine & Ronald were extremely helpful with customer care and breakfast assistance. All the staff have been amazing! Oh, not to mention free parking!
Staff was attentive, accommodating, and the food was great! There was assorted fruit, bagels, French toast, oatmeal, bacon, coffee, etc with a beautiful view overlooking the courtyard. Would recommend!
Hi, we provided Real Estate Event in September 2022 at Westshore Grand hotel, Tampa. Matthew help us with organization. He was very attentive to all details and some changes that we made. I recommend this venue as one of the best location for business event in Tampa Bay area, Florida. There are a lot of meeting rooms for small and huge events, a lot of zones for networking and private communications. I was co-host of Event. Our guests became happy at the end. Tom helped us with technical support and clean space. It was very important too. The temperature in the room was fine… Some guest came with kids and they found enough space for fun too. It didn't destructed the event but supported us too. Thank you very much, Matthew for all your help. You are right person for such projects! And thank you Westshore Grand for accommodation all our VIP guest, serving them. ML, Elena Vorobei…
We've stayed at the Westshore Grand 3 or more times this year (2022) for business and the kitchen has been consistently consistent with excellent service and quality meals. I've eaten more breakfast than any other meal at the hotel but the waiting staff are always helpful and attentive to our needs. I can appreciate having smiling friendly faces while attending breakfast, it's a great way to start the day. Would like to thank Janine for her professionalism and contagious bubbly morning attitude. Rashad should also be commended as he's routinely professional and friendly. I also just wanted to leave a kudos to the staff and to a couple of our favorite staff members when we're the area for business, thanks to all you guys for all you do to makes us happy!
The breakfast at the Westshore Grand Hotel in Tampa was very good having fresh scrambled eggs, bacon, ham, sausages- both patties and links, potatoes, blintzes, today, with blueberry sauce, yogurt, and many different kinds of fresh cut fruit. It was a very nice breakfast. The thing I liked the most was the breakfast staff. Whittaney, Renald and Ely were very courteous, polite, helpful, and attentive to us, as customers. It was a real treat to be pleasantly greeted, served drinks with a smile and each of them ask what they could do for us and if we liked the breakfast. Could we make it better? I said- keep the cheese blintzes as a daily delight . They laughed and said no, we rotate that food item out to continue to please those staying more than a day with us.
Just locals having some good old fun in our own town. Thanks to the Grand and of course there spectacular staff. Matt is a true experienced natural behind the bar, his co-worker Daniel made our experience one to remember. This is easily a hidden gem smack dead in the city. Ryan kept our table cleaned and out after glasses full, we missed breakfast but can’t wait to come back to meet Samantha which we were told so much about! Thank you all for the hospitality and we will see you all in the future.
Entered a dark room with curtains drawn, opened curtains to see offices. People could see in my room. Closed curtains and turned on lights. Lights were about 30 watts. Now, I’m in a dark room so I just decide to get something to eat. No room service, no restaurant in hotel and snacks were a couple bags of chips and a few candy bars at front desk. I just decide to watch TV. Pick up remote and black goo is on my hands. Gross! I disinfect it and use a washcloth to change the channels. Time to shower. As I shower the tub fills with water and I am showering in ankle deep dirty water. Gross! The toilet that is about a foot off of the ground is right next to the sink. Whatever you do don’t put anything on the countertop, the toilet flushes and sprays the countertop. Gross! Bed linens didn’t fit bed. After about 10 minutes we were sleeping on the mattress cover. Gross! We didn’t even shower the next day. Got up and got the hell out of that place.…