Beautiful hotel on the water downtown. Rooms are very nice, staff was very helpful all the time. Check-in took a some time because of how the reservation was made but was figured out in minutes and resolved. Location is great, lots of restaurants around.
I appreciate everything you did to Mn and our event grand. And, Rashad ent above and beyond seeing that we were acknowledged and cared for on an extremely busy night. Danny was a delight to talk to on a slow night and Miriam was on point to coordinate our customer appreciation event.
This was my 2nd stay with this Tampa Westin and the customer service has been excellent, Was recognized for elite status, approved for late checkout and provided free breakfast. George at the front desk was especially helpful when my key would not work after normal checkout time he made a new key and followed me upstairs to make sure I could get into my room. Would highly recommend
Loved staying at this hotel for the florida solar and storage summit. It is conveniently located to all the action downtown and has quite a few great restaurants within walking (or scooter) distance. The valet staff was fast and flexible.
The hotel boasts cleanliness and service. Two areas of concern were the lagging elevators and a sagging mattress. The surrounding properties offer lots of options for various cuisines. We enjoyed our stay and will likely return.
Just stayed here during the Lightning's third consecutive Stanley Cup playoff run. I often stay at the Marriott that's within walking distance of both this property and the arena. I'll say that the experience at this property is so much better, likely due to size. Having fewer rooms than the Marriott, every single thing moves so much faster, from valet, check-in, check-out, on-site dining, even the elevator waits
This hotel is at an excellent location! The staff is very friendly and professional. The room I stayed was very clean and well kept. I'd recommend staying here to anyone looking for a hotel in the area.
Great hotel with excellent room, right on the bay so we saw boats, paddle boarders, dinner cruise boat the entire time. We were in walking distance to many nice restaurants. The valet parking was a plus.
For Marriott members there are plenty of options to choose from in the Tampa / St. Pete area. We are very happy that we chose this Westin over the others for our first Tampa trip as the location is great and the hotel is beautiful. It was the perfect place to start each day with easy access to transportation and the river walk. As a Bonvoy Ambassador Elite member who travels regularly, this is one of the nicest stays we’ve had as a family in a long time. The hotel managment even upgraded us to an amazing room (suite actually) with water views all around. Upon arrival we were greeted by a super friendly guy named Ron at check in who gave us lots of great advice and recommendations for the area. The girls working the breakfast area and the housekeeping staff were always friendly, smiling, and attentive….. they all did a fantastic job. The only areas we thought needed improvement: the escalator from ground level to the lobby needs to be repaired as without it the elevators get too clogged up. Also, the quality of the food in the breakfast area needs to be updated a bit. Maybe a new perspective with a different food service manager. The restaurant staff was amazing but it doesn’t make up for the few options and the quality of items served. Overall, great place and we would definitely return.…
Besides what you would expect from a hotel stay, I appreciated the friendly cleaning and catering staff. They were approachable and easy to talk to. I would recommend the clean rooms and beautiful view of the harbor.
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