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Embassy Suites by Hilton Tampa - Airport/Westshore

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Embassy Suites by Hilton Tampa - Airport\/Westshore
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1,169 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Tampa - Airport/Westshore
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Showing 1,164: English reviews
Knoxville, United States
Reviewed June 1, 2015

Room at end of hall had different layout than others - smaller, less furniture, weird layout. AC did not work - room could be kept at only 73F. Thus, humid in room, likely leading to mold and mildew smell. Room smelled of disinfectant. Spare blanket smelled of smoke. Furnishings old. Staff offered to change rooms next day, but we had...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mark T
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Mark T, Thank you for the feedback regarding the suite you stayed in. I apologize that we fell short of your expectations during your stay with us and wish you would have allowed us to make it up to you. We take great pride in our hotel and the service we offer. Please reach out to me personally next...

Houston, United States
Reviewed June 1, 2015

The worst Embassy I have ever stayed at. Pictures are deceiving. Hotel and room was smelly. Fridge was rotten. Coffee maker was dirty. Room had duck tape on walls to hold things together. Bathroom had rusty handles. And this was supposed to be their best room (deluxe suite). Cleaning crew comes in without getting permission. Stay somewhere else.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rami A
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Rami A, Thank you for the feedback regarding your stay. I am going to personally look into the room you were assigned and the areas you mention as these are not common issues we encounter. I apologize for the experience you had and assure you we are addressing it immediately. Regards, Ben Howell General Manager benjamin.howell@hilton.com

Reviewed May 31, 2015

Another excellent stay at the Embassy Suites Breakfast was great great customer service clean rooms a business trip, took my family with me, enjoyable stay will recommend Embassy suites to everyone friendly courteous staff

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 459annmarier
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear 459annmarier, Thank you for the great comments regarding your stay with us at the Embassy Suites Tampa Airport/Westshore! We are glad you continue to stay with us during your visits to Tampa. We take great pride in servicing our return guests and hope to see you again soon. Thank you again, Ben Howell General Manager benjamin.howell@hilton.com

Statsville, United States
Reviewed May 30, 2015

Staff was excellent, hotel amenities were very good, rooms were large with good amenities, bedding was average, air quality in the room was a very bad. There is something in the air that caused a strong nasal reaction. I have no normal breathing issues. There is no ventilation in the room as there is no vent fan in the bathroom...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jeffrey R
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Jeffrey R, Thank you for the review of your stay with us. I was glad to see there were many areas of the hotel that you enjoyed including the staff service, but saddened at the issues you had with the air. I am going to personally look into the room you stayed in as the comfort of our guests...

Mooresville
Reviewed May 29, 2015

Very nice spacious rooms/suites. They had a really good breakfast. Although they could have had a larger fruit selection. Elevators were REALLY slow. Some guests attending Music festival were very loud, even when we were in our room.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mjdotson
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear mjdotson, Thank you for the review of your stay with us at the Embassy Suites Tampa Airport/Westshore! It was great to see you enjoyed our oversized suites and full cooked to order breakfast. I apologize for the guests staying with us for the music festival. We did all we could to control the noise levels. We hope next time...

United States
Reviewed May 28, 2015

Rooms were great. Service was pretty good for most part. Last day there, the parking garage was completely full and we were unable to valet as well. We had to park in a mall parking lot across the street. The next day, we asked for a late checkout and were denied. I was told that all of the late checkouts...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Arturo O
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Arturo O, Thank you for the feedback regarding your stay. I apologize you did not get what you expected during your stay with us. I certainly understand how the parking situation that weekend and our inability to give you a late checkout could cause you to feel this way. We certainly value our Hilton Honors members and hope you...

Centennial, United States
Reviewed May 27, 2015

Awesome staff and property. Prompt and pleasant shuttle pickup, quick automated check in and check out, very comfortable room and an excellent breakfast! Wish we had the time for a dip in the pool or the hot tub, they looked inviting and refreshing.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robert G
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Robert G, Thank you for the review of your stay with us at the Embassy Suites Tampa Airport/Westshore! I am glad you enjoyed our staff and complimentary shuttle service. We hope next time you come to Tampa you will stay with us again and give the newly renovated pool a try. Thanks again, Ben Howell General Manager benjamin.howell@hilton.com

Boca Raton, United States
Reviewed May 27, 2015

The check-in clerk was not helpful. Only one elevator of the three was functioning, and in turn VERY crowded at check out. The room décor and furniture is dated...80's flash back. Over priced for the overall hotel quality....almost at the level of a motel, even though the lobby is nicely decorated. However, the complimentary breakfast was great.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Dawn M
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Dawn M, Thank you for the review of our hotel. I am going to personally look into the issue you had at check-in. We take great pride in the service we offer our guests and I assure you the shortcomings will be addressed. Also, we will be undergoing a refresh later this year and will be replacing the guest...

Daytona Beach, United States
Reviewed May 27, 2015

This hotel is nestled on Westshore Blvd. right accross from the Westshore Mall in Tampa. It is great for business due to it's location and great for relaxation as a couple or family. The rooms are GREAT. The suite was clean and spacious. We had view of the bay. The lights were beautiful at night. The Manager's reception is awesome....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Angela W
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear Angela W, Thank you for the review of your stay with us at the Embassy Suites Tampa Airport/Westshore! It was great to see you found our location ideal and our rooms clean and spacious. We hope next time you are in Tampa, you will stay with us again. Thank you, Ben Howell General Manager benjamin.howell@hilton.com

Jacksonville, Florida
Reviewed May 26, 2015

It's definitely an older property and in need of complete makeover. Very little parking so you might want to consider valet. The location is good, right off the freeway and plenty of places to eat and shop close by. Doesn't look like the best neighborhood but I would go back if it was just for a night.

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Helpful?
Thank bfchef
Ben H, General Manager at Embassy Suites by Hilton Tampa - Airport/Westshore, responded to this review

Dear bfchef, Thank you for the feedback regarding your stay with us. I was glad to see you found our location ideal. We will be undergoing a refresh later this year and hope you will give us another opportunity to WOW you again. Regards, Ben Howell General Manager benjamin.howell@hilton.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located minutes from Tampa International Airport, Embassy Suites Tampa Airport Westshore provides warm hospitality for your business or leisure travel. Our 243 all-suite accommodations offer amenities designed for your comfort and convenience. Enjoy complimentary cooked-to-order breakfast daily and a complimentary Evening reception nightly. ... more   less 

Additional Information about Embassy Suites by Hilton Tampa - Airport/Westshore

Address: 555 N. Westshore Blvd., Tampa, FL 33609
Location: United States > Florida > Tampa
Price Range: $163 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Tampa - Airport/Westshore 3.5*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Travelocity and Booking.com so you can book your Embassy Suites by Hilton Tampa - Airport/Westshore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Tampa Airport/Westshore Hotel Tampa
Tampa Embassy Suites
Hotel Style:
#33 Family Hotel in Tampa
#35 Romantic Hotel in Tampa
#43 Business Hotel in Tampa
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Tampa - Airport/Westshore staff and other travelers.
17 questions
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Questions? Get answers from Embassy Suites by Hilton Tampa - Airport/Westshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floors”
 of 5 bubbles DenysB_13, 2 weeks ago | Read review
“Here, It Is All Good!”
 of 5 bubbles talentmanager69, 4 weeks ago | Read review
“The rooms at the end of the hall are narrow, but they have views of the City and the Bay at opposite ends of the suit.”
 of 5 bubbles 761jeffreyz, Feb 6, 2017 | Read review
“Seek a bay -view room. All rooms have been updated”
 of 5 bubbles J7235XVmichaelm, Jan 16, 2017 | Read review
“Westshore side face pool/bay; ice/vending on even floors; some corner rooms are REALLY small so be careful.”
 of 5 bubbles TravelProFL, Jan 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question