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Embassy Suites by Hilton Tampa - Downtown Convention Center

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#34 of 162 Hotels in Tampa
GreenLeadersBronze level
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Embassy Suites by Hilton Tampa - Downtown Convention Center
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1,621 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Tampa - Downtown Convention Center
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Showing 1,580: English reviews
Ocala, United States
1 review
3 of 5 stars Reviewed August 10, 2015

This is the second time we have stayed at this hotel. The first time, my car was scratched pretty bad with their valet parking. They didn't offer any help for that. We had issues during this stay and again didn't receive any help. Fire alarm was pulled, was told we would be charged twice on parking and had some things... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Christopher M
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Christopher M, Thank you for taking the time to share your feedback from your recent stay with us at Embassy Suites Tampa Downtown. I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. I was of course concerned to... More 

Pittsburgh, United States
1 review
2 of 5 stars Reviewed August 10, 2015

We reserved rooms for our wedding and the bride and groom (us) were bumped out of the hotel our first night and told by front desk they reserved us a room at the Marriott (which they had not). Staff refused to be of assistance the next morning by denying access to a manager without strong insistence on our part after... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Charles L
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Charles L, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our... More 

San Francisco
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 9, 2015

It's often a mixed bag with Embassy Suites. On the one hand, you have (included in the rate) a spacious two-room suite, an evening happy hour and a full, made to order, breakfast service. On the other hand, when the hotel is busy with groups, events and weddings, it means that the hotel is really overcrowded, breakfast can be like... More 

Helpful?
1 Thank Lust2wander
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Lust2wander, Thank you for choosing the Embassy Suites Tampa Downtown and for your recommendation on Trip Advisor. I was delighted to read your kind appraisal of Dora from our Housekeeping team. I will certainly share your feedback with my team as I am sure they will be equally pleased. We look forward to the opportunity to welcome you back... More 

Las Vegas, Nevada
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 9, 2015

Simply an amazing room in a great location. Very close to the stadiums, aquarium, restaurants, theater and the port. And close to the highway so not too long of a drive to see a Rays game. The room itself was bigger than what I needed but enjoyed it none the less. Very comfortable bed, nice to have a couch and... More 

Helpful?
Thank Joe T
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Joe T, I am very pleased to read you felt welcome at the Embassy Suites Tampa Downtown. Thank you for choosing to stay with us and taking the time to share your feedback of your experience. We certainly look forward to welcoming you back in the near future. Best Regards, Jason Bowers More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 8, 2015

Pros: Cheap rooms in a central location.Standard ES breakfast included. Cons: Had one bell hop available when we checked in. Valet actually lost the car belonging to the guy in front of me! Four elevators for a 20 story hotel, and two of the elevators were not working last night. Told that drinks in the restaurant were free for Hilton... More 

Helpful?
Thank Jake R
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Jake R, Thank you kindly for choosing Embassy Suites Tampa Downtown and for taking the time to share your feedback on Trip Advisor. Best Regards, Jason Bowers More 

Orlando, Florida
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed August 8, 2015

My title refers to a sign that you will see during check-in or check-out. If you are reading this, my guess is you may be on the fence regarding where to stay in Downtown Tampa. Here's what I learned, considering I stayed here 3-weeks prior for a conference. On that trip, it was just me and I was in meetings... More 

Helpful?
1 Thank FL_Travel16
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear FL_Travel16, Thank you for taking the time to share your experience at Embassy Suites Tampa Downtown. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. I am of course very concerned to learn that your experience fell short of your expectations. Please accept my sincere apologies that you... More 

srq
1 review
1 of 5 stars Reviewed August 7, 2015 via mobile

I am a Hilton Honors Member and have stayed at Hiltons all over the Country. This BY FAR was my worst hotel experience in years. Rm Key was finicky, wifi did not work. Fire alarm went off 2 x's (both fortunately false, but we still chose to evacuate since you never know). One set of elevators never worked so all... More 

Helpful?
Thank bhappyorgohome
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear bhappyorgohome, I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. I was of course concerned to learn of the areas which left you to feel disappointed. I have noted your comments regarding the elevators, door keys and lack... More 

Elyria, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 6, 2015

They lost my reservation. The locks to the rooms do not work. An engineer had to let us in our room everyday. The gift shop attendant is combative and won't take a credit card sale under five dollars. The valet gave my rental car to another person. Every complaint was ignored by management. The were "under staffed" and couldn't address... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank Bryan B
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Bryan B, Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Tampa Downtown. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. It is of course with great concern that I have learned... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 4, 2015 via mobile

I travel quite often for business and I'm a IHG and Choice Hotels platinum member. This is by far the dirtiest bathroom I've seen and I was shocked when I contacted the front desk and they said we'll let them know. I would assume they'd have someone come up and clean it for me, but she totally disregarded it. Based... More 

Helpful?
2 Thank Jessica R
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Jessica R, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our... More 

Tampa, Florida
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 4, 2015

First off I will say that this hotel is very pretty, clean, stylish, and a great value for the money. The rooms are truly a suite, the included breakfast is a top shelf selection of morning food, and the evening reception includes complimentary mixed drinks which is not the norm in most hotels. My beef is that the design of... More 

Helpful?
Thank Ed M
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Ed M, Thank you for taking the time to share your feedback of Embassy Suites Tampa Downtown on TripAdvisor and for choosing to spend your time with us. I am very happy to read you enjoyed the service you received and our facilities. I do hope you will be returning to visit us again; we certainly look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Connected via skybridge to the Tampa Convention Center, the Embassy Suites is the only upscale all-suite hotel in downtown Tampa. Complimentary Cooked-to-Order Breakfast and a Manager's Reception included daily. Next door to the St. Pete Times Forum for Tampa sporting events, concerts and exhibits. The Tampa Cruise Port is also close by for all Tampa cruise departures. ... more   less 

Additional Information about Embassy Suites by Hilton Tampa - Downtown Convention Center

Address: 513 S Florida Ave, Tampa, FL 33602-5419
Location: United States > Florida > Tampa > Downtown
Price Range: $153 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Tampa - Downtown Convention Center 3.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Embassy Suites Tampa - Downtown Hotel Tampa
Tampa Embassy Suites
Hotel Style:
#16 Green Hotel in Tampa
#30 Romantic Hotel in Tampa
#36 Business Hotel in Tampa
#43 Family Hotel in Tampa
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