Seminole Hard Rock Hotel & Casino Tampa
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About
#72 of 185 hotels in Tampa
Location
4.2
Cleanliness
4.4
Service
4.1
Value
3.8
Escape your everyday surroundings and step inside our AAA Four-Diamond rated hotel at Seminole Hard Rock Tampa. Our stylish and modern accommodations are designed to create a comfortable ambiance with contemporary furniture and posh décor. Unwind in our ultra-plush rooms and suites outfitted with everything you need from high-definition flat-screen televisions, free WiFi to stay connected, Sleep Like A Rock® bedding, cozy bathrobes, and signature amenities that you can only experience at Hard Rock Hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Casino and Gambling
Entertainment staff
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool / beach towels
Rooftop pool
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Evening entertainment
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
Location
69Somewhat walkable
Grade: 69 out of 100
17Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
5223 Orient Rd, Tampa, FL 33610-4114
Getting there
Rental CarsSee rental cars from $27/day
1798Reviews69Q+A100Room tips
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Started with the hotels contracted valet service. Damaged my car where it had to be towed to a local automotive, where it progressively got worse as my car was vandalized overnight so I had to Uber my way there to file a police report on check out day, in which we were heading out on a cruise. Tried to get a late check out for noon, was told I would have to pay $50 for the hour on the various calls made explaining my situation. I then instructed my girlfriend to physically go down to the FD, speak to a supervisor, and gave her the same spiel of charging us until I got on the phone to verify what she told them. Only then she gave us the extra hour at no charge, all this started from issues with the hotel contracted valet service. Front Desk supervisor was helpful at first after hearing of the valet debacle arranged a ride from the hotel to the port of Tampa on the 21st for us to catch our cruise. She was going to email me her contact info so that upon returning from the cruise on the 25th, to assist anyway with our situation. She never emailed me and so while on Cruise, spent a lot of time trying to connect with her. Finally able to connect with the same FD supervisor, only to be told she cannot help me further. I was at least hoping to get accommodation for a night, ride back to the hotel as the Automotive shop wasn't open on the weekend and probably wouldn't be able to work on the car till Monday. At least one night at the hotel would allow me to find out about my car and make plans to get home which is over an hour south (Rotonda West). But she told me that the hotel wouldn't do more for me and suggested I speak with the valet manager who only offered free valet! Why would I want to use the hotels contracted valet service when this is where it all started! Unfortunately, the cruise was supposed to be a restful trip, has become a stressful time dealing with the hotel, the hotels contracted valet, and staff that are not customer service oriented. Very disappointing.…
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Services Team, Other at Seminole Hard Rock Hotel & Casino Tampa
Responded yesterday
Hello, We thank you for taking the time to submit a review and we value your feedback. We hope that you may spare a few moments of your time to speak with us regarding your feedback. Please email us directly at feedback@shrss.com with your full name and a contact phone number. Please reference your TripAdvisor review. We look forward to speaking with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have to take a minute to write a review after seeing some negative ones prior to our visit. We went for one night this past week to celebrate our anniversary. We were pleasantly surprised at checkin to hear we had been upgraded to a penthouse room on the 16th floor! (It was our 16th anniversary!) I'm not sure how it happened but it was the best surprise after a season of busy and craziness for our family. Everyone on the staff we interacted with were friendly, kind, helpful and made for a truly enjoyable mini-staycation for my husband and I. Corey at the 21+ ice cream bar was a gem, Blake at the pool bar was so fun and friendly. Destiny at the casino bar took amazing care of us and our friends late into the night. Kenny and everyone at the checkin desk were wonderful! Jen the manager was so sweet! We are already discussing when we can get away for another night and go back. It was just what we needed for a little breather to relax and enjoy each other. Thank you ALL again so much! We will see you soon!…
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Services Team, Other at Seminole Hard Rock Hotel & Casino Tampa
Responded 3 days ago
Hello! We appreciate you giving us such a thoughtful review and Happy Anniversary! We're delighted to hear that you enjoyed your experience with us and thank you for choosing Seminole Hard Rock Tampa as your celebration destination! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our new Body Rock Spa on your next stay! We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
me and my family we're at the hard rock hotel we had great time until one of the staff member was informed by someone at the hard rock that my sister has a gamble addiction and she asked to see our id i am very disappointed with the staff there and she need to be termite it is very unprofessional of her to do that .
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Date of stay: September 2023Trip type: Traveled with family
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Services Team, Other at Seminole Hard Rock Hotel & Casino Tampa
Responded 2 weeks ago
Hello, Thank you for submitting a review. Please know that we always strive to provide amplified service to our valued guests. We're disappointed to read of the misunderstanding that took place during your recent visit. If you would like to further discuss your experience please email us at feedback@shrss.com with more details including your full name, contact information and reference your TripAdvisor review. We look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The biggest crooks and worst casino in America by far.The payback percentage is maybe 10% it should be called stealing, but they pay to keep competition out. Stay away and go somewhere that has a gaming commission.
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Date of stay: September 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Services Team, Other at Seminole Hard Rock Hotel & Casino Tampa
Responded 2 weeks ago
Hello Art, Thanks for sharing feedback on your recent visit. We know how disappointing it can be to not come out on the winning end. The good news is that we award millions in Jackpots each month and we’re hoping you’ll be one of our lucky winners the next time you are here. Looking forward to having you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my second time on a 3 day 2 night stay at the Hard Rock casino in 8 months, and truth be told the first time in January, we stayed in the East Tower and had a great time. This time, not so much. This stay was in the West tower and was considerably less attended to. Wobbly noisy refrigerator , no shampoo or conditioner in the bathroom, dingy carpet and a musty smell throughout the room. I am a Unity club member but this room seemed like an afterthought discount room even though on Friday it was almost $700. Thursday night at 1:30 in the morning 3 security people came to the door with attitude telling us we were making too much noise,.. we were watching TV and no way were warranting a warning. On Friday night the room across the hall had 6 people screaming up and down the hall at 4:30 in the morning for an hour, no one came to address them. Ridiculous. The time in the casino was spent mostly at the slots which was fine until we had a couple of instances of intimidation and bullying which I found strange at a place like this...maybe it happens everywhere and I just didn't know... It wasn't like that on the first visit. When these issues were brought to their attention all they had to say was that they were working on renovations and strengthening their security, so they hope I hurry back to spend more money and they will try to do a better job. I had been looking forward to making the Hard Rock be a regular staycation, but after this last visit, I will probably look into some other local options before rolling the dice and heading back..…
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Services Team, Other at Seminole Hard Rock Hotel & Casino Tampa
Responded 3 weeks ago
Hello, We are sorry to hear that you were disappointed with parts of your trip and apologize for any inconvenience you experienced. We can undoubtedly empathize and understand how these experiences could put a negative spin on your visit, and that is certainly not our intention. We are always working on better ways to improve our guest experience, and we thank you for bringing your concerns to our attention. Feel free to email us directly at feedback@shrss.com if you would like to further discuss your feedback. Please reference your TripAdvisor review and include your full name, reservation confirmation number and contact information. We look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was looking to go this weekend for my husband’s birthday. Looking at these reviews, I WOULD NEVER PAY 569.0 per night EVER! At that rate 90% of reviews should be AWESOME. I’m so sorry but no can do.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: I will update this review if anything changes
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Services Team, Other at Seminole Hard Rock Hotel & Casino Tampa
Responded 3 weeks ago
Hello, We apologize for any disappointment caused by our pricing. We understand that it may not match everyone's budget. We try to accommodate all of our guests and are usually at a very high occupancy rate. We do offer discounted rates on our rooms. You can find more details on our website or contact Customer Care at 1-866-502-7529 and a Representative will be happy to assist you with checking availability. Have a rockin' day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Why continue going after 100s of trips last few years when we only get dead spins. Not one dollar free play since Unity began. Not one win on anything. I live 10 minutes away, but can't do this place any longer. Slots are so tight, not even worth trying.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Services Team, Other at Seminole Hard Rock Hotel & Casino Tampa
Responded Jul 27, 2023
Hello, Thanks for sharing feedback on your recent visit. We know how disappointing it can be to not come out on the winning end. The good news is that we award millions in Jackpots each month and we’re hoping you’ll be one of our lucky winners the next time you are here. Looking forward to having you back.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely hands down the worst place I have ever gambled in my life! I’ve been to many casinos, including local, other states, Vegas, etc. and have never seen such tight machines. I should have believed the many reviews posted here. I didn’t even see anyone win anything higher than $20-$40. They were not short of customers though, that’s for sure! They still have all the plexi glass up between players and dealers at the tables. Come on! Ridiculous! I could not talk to my husband next to me nor interact with other players, which really took the fun out of even playing. I couldn’t understand the dealer as he was wearing a mask on the other side of the plexi glass. This alone will stop me from ever going back to this casino. The waitress did not come around for a long time so I tried to go to a bar and buy our drinks there. I was only allowed to purchase one beer at a time and couldn’t get one for my husband who was at the tables playing! Our players cards did not work the entire time we were there and every time we went to the club desk to tell them they would just say their system was being “glitchy” or tell us they should work now (and they didn’t), so we earned zero points for playing for 2 days. We also tried to status match my husband’s Caesars Diamond status as advertised on their website, and again, they were unable to do that for 2 days because their system was “down”. Looking at the benefits, I guess it wouldn’t matter anyways! Free parking in their garage and 20% off at the Hard Rock store (if you pay cash only) wasn’t exactly a status match! The room was $500+/night in the middle of the week! Thank goodness the room was VERY nice. It was small but had a great layout and worked well for our needs, but not $500 worth! We stayed in the East Tower. Very new and very clean. We ate at the Res and the food was amazing. Service was top notch and we tipped well as it was deserved. We also ate at Hard Rock Café. The service was good. It was hit or miss as one day the food was good the next day my wings were so bad I couldn’t eat them. I ordered Buffalo Wings and received something that tasted smoked and shot full of water to make them bigger. So, if you are going to gamble, believe the reviews that are posted here and don’t do it! Play the lottery or something instead, your chances of winning are probably better! Not sure why they even have a player’s club. I thought we could rack up some points for our trip next month to Lake Tahoe when we were going to the Hard Rock there. No thanks, not getting my business there now either. Also not going to the new one in Vegas when that opens! I’m sure two less small fries gamblers are going to hurt their business but Oh well, at least it won’t be my money they are getting!…
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Stay in the East Tower, it's new and super clean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Services Team, Other at Seminole Hard Rock Hotel & Casino Tampa
Responded Jul 18, 2023
Hello Julesingeorgia, We thank you for the thoughtful review and constructive feedback. We hope that you may spare a few moments of your time to speak with us regarding your feedback. Please email us directly at feedback@shrss.com with a contact phone number and your Unity account number, if you have it. Please reference your TripAdvisor review. We look forward to speaking with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I go here monthly and whether I’m alone or with friends & family, I always have a great time! The atmosphere here makes unwinding and having fun easy to do! They have a great variety of slot machines and table games. The staff is always super helpful and considerate. The gaming area, food court, and restaurants are always clean. Very rarely do you see more than one empty glass or beer bottle around a slot machine. The ATM fees are reasonable when compared to other casinos around the country. Cash cage lines are always short and if there is a longer line it moves quickly. I cannot speak to the quality of the hotel rooms and their rate’s because I live locally. But based on my experience in the casino every month, I would bet my bottom dollar that the rooms are clean, reasonable, and comfortable. Especially after the massive renovations they completed recently. I’ve been going to the Hard Rock Tampa every month since August of 2014. It’s been fun watching them grow and man have they grown a lot since then. They are definitely not one of those casinos that don’t reinvest in themselves. If you’re looking for a casino experience similar to what you would get in Vegas, this is the place to go. I just recently got back from a trip to Vegas and can say that Hard Rock Tampa will give you the same Vegas experience minus all the people. I am very excited that Hard Rock bought the Mirage in Las Vegas and that I will be able to carry my status and rewards to Vegas with me. …
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Date of stay: June 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Using valet is not a must for quick in and out. Self park is free and convenient, is also just as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Services Team, Other at Seminole Hard Rock Hotel & Casino Tampa
Responded Jul 3, 2023
Hello! Thank you for the thoughtful review and positive feedback! We're delighted to hear that you feel Seminole Hard Rock Tampa is a great place! Our goal is to create authentic experiences that rock and it sounds like we hit our mark! Be sure to check out our event calendar to see who’s been here, who’s coming, and what excitement we have planned for this month! We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In my almost 50 years on this earth I have never had a worse experience than I have had at the Hard Rock Hotel and Casino in Tampa Florida. Everything from the restaurants to the disgraceful room was a total disappointment. The smoke was overwhelming and the staff rude and disrespectful. I would highly recommend staying absolutely anywhere else, even sleeping in your car before staying at this squalor of a hotel. Gross beyond belief…
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Services Team, Other at Seminole Hard Rock Hotel & Casino Tampa
Responded Jun 29, 2023
Hello Pioneer567039, We thank you for taking the time to submit a review and we value your feedback. We hope that you may spare a few moments of your time to speak with us regarding your feedback. Please email us directly at feedback@shrss.com with a contact phone number and your Unity account number, if you have it. Please reference your TripAdvisor review. We look forward to speaking with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Tampa area.
PRICE RANGE
$291 - $462 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
seminole hard rock hotel and casino tampa, seminole hard rock tampa, hard rock hotel tampa, hard rock tampa, seminole hard rock hotel tampa
LOCATION
United StatesFloridaTampa
NUMBER OF ROOMS
800
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Claim Your ListingSEMINOLE HARD ROCK HOTEL & CASINO TAMPA - Updated 2023 Prices & Reviews (FL)
Frequently Asked Questions about Seminole Hard Rock Hotel & Casino Tampa
Which popular attractions are close to Seminole Hard Rock Hotel & Casino Tampa?
Nearby attractions include The MidFlorida Credit Union Amphitheatre (0.4 miles), Seminole Hard Rock Casino Tampa (0.06 miles), and Florida State Fairgrounds (0.5 miles).
What are some of the property amenities at Seminole Hard Rock Hotel & Casino Tampa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Seminole Hard Rock Hotel & Casino Tampa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Seminole Hard Rock Hotel & Casino Tampa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Seminole Hard Rock Hotel & Casino Tampa?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Seminole Hard Rock Hotel & Casino Tampa?
Conveniently located restaurants include Council Oak Steaks & Seafood, Hard Rock Cafe, and Wawa.
Are there opportunities to exercise at Seminole Hard Rock Hotel & Casino Tampa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Seminole Hard Rock Hotel & Casino Tampa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Seminole Hard Rock Hotel & Casino Tampa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Seminole Hard Rock Hotel & Casino Tampa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Seminole Hard Rock Hotel & Casino Tampa?
The staff speaks multiple languages, including English and Spanish.