1 review
The room itself was clean and comfortable. The kitchen was clean but there were no utensils or cookware. Bathroom was also clean. I did notice the pictures on other reviews are quite old and taken before the renovation.
My stay was 1 week and I did have problems getting clean towels and sheets. I was told I could turn my...
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Thank BrizaD40
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Thank you for staying with us. We apologize our dishware policy was not communicated to you at the check-in. Kitchenware for your suite is available at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. We also regret that you were unhappy with our internet connectivity. Our maintenance team has been notified to...
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1 review
This place could be nice. The rooms are clean and decent, and they were recently renovated. But, many of the front desk employees are rude. The black girl, Denise, is very arrogant and condescending toward the guests. Cynthia also has a "take it or leave it" attitude. No effort to accomodate the guests. Some, but not all, of the clientele...
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Thank ams8900
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Thank you for your candid feedback about your recent stay with us. I am happy to read you found our newly renovated rooms clean and comfortable, but am very concerned to read your comments about the attitude of some of my staff. I assure you a "rude" staff member is not acceptable, and I will be working with my team...
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1 review
Although the room is clean, the staff are incompetent and do not have good customer service skills. This is my third day here, and they still do not have any kitchenware (plates, bowls, pans, pots, cups, glasses, coffee maker, or all utensils) available. Despite the fact that Extended Stay America's main selling point is that they provide a "real kitchen,"...
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Thank tampa912
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Thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize this was not your experience. Your concerns have been shared with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. Thank you for choosing us...
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Contributor
23 reviews
6 hotel reviews
11 helpful votes
I have been staying here since Sunday night. I am checking out early, because this place is disgusting! Between the thugs up and down the stairs all night, to no water pressure, to only getting 24 ANALOG channels on the TV, I wished I would have booked someplace else. The fridge has stains all down the outside. The carpet has...
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Thank Nasagrl1326
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Thank you for letting us know about your stay. It was disturbing to read about your experience at our hotel and your reasons for checking out early. I was extremely concerned to read your sleep was disturbed by people on the stairs during the night, and I am so sorry there were housekeeping issues in your suite which were obviously...
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Contributor
11 reviews
3 hotel reviews
I really enjoyed my stay there the room was very nice didn't have any problems at all the stuff was friendly and great I would love to visit again we was there for a weekend so maybe next time we will stay longer it's close to everything we wanted
Thank Veronica G
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Thank you for posting your five-star review of Extended Stay America - Tampa - North Airport. We are pleased to read that you loved our friendly associates, convenient location which was perfect for your needs and your well-appointed accommodation as well. It was our pleasure serving you, and we look forward to welcoming you back soon.
Sincerely,
General Manager
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Contributor
54 reviews
10 hotel reviews
19 helpful votes
The reason for the stay was to be near the Tampa International Airport. The room had a very good price along with a reasonable star rating. The kitchenette room was well laid out. It appears to be a recently built accommodation. The bathroom was clean and functional. The kitchenette had a microwave and stove top burners with a full size...
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Thank bluewaterdown
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All of us here at Extended Stay America - Tampa - North Airport are thrilled to hear you loved your stay with us! Thank you for sharing your amazing comments. We appreciate you mentioning how convenient our location was for your stay, and that you loved the in-room amenities in your suite. It is also pleasing to hear our team,...
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1 review
I booked 2 rooms with 2 beds in each room months prior to my stay to accommodate a group of people. I called a few weeks prior to check-in to verify my stay and all was well. The day of check-in, I call to inform that we will be arriving late. They then tell me that my rooms were sold...
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Thank Greensmurf
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We value you as our guest, and we value your feedback. Thank you for selecting our hotel for your recent stay, and we apologize for the issues you encountered. There are times our guests do stay over without notification and this does cause us to have to make changes to other guests reservations. We apologize for any inconvenience this may...
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Contributor
4 reviews
3 hotel reviews
1 helpful vote
Staff is very friendly specially the manager Mr.Baba Shittu who is very concern with the needs of the persons staying a the hotel and at same time he is willing to help with any issues regarding your staying.
Thank Nery C
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Thank you for posting your gracious remarks of Extended Stay America - Tampa - North Airport. Our goal is to provide an exceptional guest experience for each of our guests, so it is a pleasure to read about the outstanding service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our...
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1 review First room shower didn't work second room I called the desk about a missing tub drain stopper. Had to go buy one myself. The phones in room look like they were bought at a garage sale. The desk staff don't really pay attention
Thank rob h
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We appreciate that you selected our hotel for your recent visit in Tampa. Our entire staff wants to deliver a pleasant and memorable stay for all of our guests and we sincerely apologize for not providing you with a well maintained suite and that our staff was less than helpful. Although we have regular maintenance performed in each suite, we...
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Contributor
5 reviews
3 hotel reviews
3 helpful votes
The room was in kind of rough shape but I was able to sleep just fine after the plane traffic slowed down. The room had a lot of stuff that looked like it has been neglected for awhile but I was there to sleep not enjoy the looks of a room. The free breakfast wasn't much so don't count on...
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1
Thank shvac2000
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Updating Map... |
1.0 mi away
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0.6 mi away
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3.2 mi away
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3.1 mi away
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2.5 mi away
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6.3 mi away
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Free Parking
“I like the ground floor which allows you to park near your room.”
bluewaterdown, Jun 8, 2016
| Read review 
“The building is very close to the airport and is kept very clean.”
235neryc, May 18, 2016
| Read review 
BUREPARK, Feb 14, 2016
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