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The Westin Tampa Bay

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7627 W Courtney Campbell Cswy, Tampa, FL 33607-1431
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (32)
Room & Suite (301)
Dining (92)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Tampa Bay
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#83 of 174 hotels in Tampa
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Located in the heart of Tampa, Florida on Rocky Point Island, The Westin Tampa Bay is a TPA airport hotel with a waterfront location that offers both incredible bay views and easy access to the area's attractions.
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Room & Suite (301)301
Full view
Property amenities
Electric vehicle charging station
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Boating
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quiet
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
42Car recommended
Grade: 42 out of 100
13Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
87Reviews2Q+A14Room tips
Traveler rating
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  • 7
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Time of year
Traveler type
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Popular mentions
Lee S wrote a review Jul 2020
1 contribution3 helpful votes
Very disappointing! The hotel is very outdated, dingy and in need of MAJOR updating. It definitely does not represent the Marriott branding and Marriott's superior standards. The hotel looks nice from the outside, good area, beach and nice Starbucks on site and bay view rooms. However that's where it ends! The room smelled old and musty, it was so pronounced and disgusting it hit you as soon as you opened the room door. The carpet was old and worn. I awoke to red bites all over my arms and legs. Upon check out I told the clerk of my dissatisfaction and room experience she didn't even take the time acknowledge my compliant nor did management respond to my official compliant to the hotel. Very poor customer service! If you are looking for a nice CLEAN hotel this is definitely not the one!
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Date of stay: July 2020
Location
Cleanliness
Service
4 Helpful votes
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Response from David Sheets, General Manager at The Westin Tampa Bay
Responded Jul 27, 2020
Dear leesX1812PY Sorry to read that your stay did not exceed your expectations. Please know that any issue you experienced could have been addressed while on property. That being said, please know that I have shared your feedback with the team to ensure that we are ding our part to improve our operation each day.
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AvaE27 wrote a review Jun 2020
Bradenton, Florida445 contributions72 helpful votes
This hotel is a bit worn, but decent service and amenities could have made a world of difference. It seems as though the management is trying to save money by reducing all the amenities and services. For instance, no bottled water in the room and only about 1/3 of a single roll of toilet paper. At check in I was told the pool and the lounge were closed. Both closures were described as no way to control the number of people using either due to the pandemic. Interesting as somehow other hotels, public libraries and grocery stores have managed to handle the flow of customers as Florida reopens. None of these restrictions were listed on the Marriott website while other hotels in the chain were very up front about any changes in service or amenities. There was no cleaning or restocking of the room either. When I called the front desk the second day of my stay to ask why my room hadn’t been cleaned or stocked by 8 pm I was told that it was due to covid also. When I asked to speak to a manager I was told there wasn’t one on duty. This was a stay far below expectations from a platinum Marriott rewards member.
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Date of stay: June 2020Trip type: Traveled solo
2 Helpful votes
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Response from WestinTB, General Manager at The Westin Tampa Bay
Responded Jun 24, 2020
Dear EvaE27 So sorry to read that your experience fell short of your expectations. We all know these are very difficult times and many measures across the board have been put in place to protect guests as well as our associates. We follow strict guidelines issued from the State of Florida as well as the CDC which requires us to operate in a much different manner than normal. That being said, I appreciate the feedback as we always are looking for ways to improve our operation.
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Latrece wrote a review Jun 2020
1 contribution
My boyfriend and I stayed here this past weekend and the first desk clerk Vilma made sure it was a fantastic stay!! She went above and beyond to make sure we were comfortable and she was extremely accommodating. The rest of the staff we encountered were also very friendly. The hotel was clean and we felt very safe. We definitely plan on returning.
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Date of stay: June 2020Trip type: Traveled as a couple
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Response from WestinTB, General Manager at The Westin Tampa Bay
Responded Jun 16, 2020
Dear Latrece13, Thanks so much for the great review and for recognizing Vilma our Front Desk Manager! So pleased to read that Vilma and the team made your stay memorable and we look forward to your next visit to The Westin Tampa Bay.
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tiltedaxis wrote a review May 2020
Florida363 contributions58 helpful votes
This was our first hotel stay since covid restrictions began, and we were very happy with it. Valet parking was not operating, so we were told to self park in the lot next to the hotel (I prefer that anyway). The room was very comfortable, and the check in was efficient and friendly. I would definitely stay here again.
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Date of stay: May 2020Trip type: Traveled as a couple
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Response from WestinTB, General Manager at The Westin Tampa Bay
Responded May 28, 2020
Dear aumphress14, Thanks for taking the time to write about your experience at our hotel. Thanks for the 5 star review and we look forward to your next visit.
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SA94H wrote a review May 2020
Savannah, Georgia31 contributions19 helpful votes
We stayed here over Memorial Day Weekend. It was a wonderful experience! The Westin has a great outdoor patio and beach. The staff were extremely friendly. Parking was a bit of a pain but does not reflect on the hotel. A number of guests were taking up two spaces at time throughout the open lot. There was a fire in the hotel during our stay, we were evacuated but the staff and firefighters responded quickly and were able to contain the issue. We will be back!
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Date of stay: May 2020Trip type: Traveled with family
1 Helpful vote
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Response from WestinTB, General Manager at The Westin Tampa Bay
Responded May 28, 2020
Dear SA94H, Thanks for the great review and so pleased to read about your wonderful stay with us. We appreciate the feedback and look forward to your next visit to The Westin Tampa Bay.
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PRICE RANGE
$137 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin tampa bay hotel tampa
LOCATION
United StatesFloridaTampa
NUMBER OF ROOMS
244
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Frequently Asked Questions about The Westin Tampa Bay
Which popular attractions are close to The Westin Tampa Bay?
Nearby attractions include Courtney Campbell Trail (0.5 miles) and Ben T Davis Beach (0.5 miles).
What are some of the property amenities at The Westin Tampa Bay?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at The Westin Tampa Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Tampa Bay?
Yes, valet parking is available to guests.
What are some restaurants close to The Westin Tampa Bay?
Conveniently located restaurants include Bahama Breeze Island Grille, Rusty Pelican - Tampa, and Whiskey Joe's Bar & Grill - Tampa.
Are there opportunities to exercise at The Westin Tampa Bay?
Yes, guests have access to a fitness center during their stay.
Does The Westin Tampa Bay have an airport shuttle?
Yes, The Westin Tampa Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Tampa Bay?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Tampa Bay?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Tampa Bay offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Westin Tampa Bay?
The staff speaks multiple languages, including English and Spanish.