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Chase Suite Hotel- Tampa

3075 North Rocky Point Drive East, Tampa, FL 33607 (Formerly Chase Suite Hotel by Woodfin - Tampa)
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626 Reviews from our TripAdvisor Community

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There are newer reviews for Chase Suite Hotel- Tampa
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Showing 610: English reviews
NH
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 21, 2016 via mobile

As you'll notice, I rarely write reviews. A place must be exceptionally nice, or in this case. Exceptionally bad. After an uninspiring check in, we discovered the AC in our room wasn't working. When we returned to the desk, instead of a quick and easy room change, we were told they couldn't take our word for it, they needed to... More 

Helpful?
Thank 1st_class_traveller
Millie S, General Manager at Chase Suite Hotel- Tampa, responded to this review

Thank you for taking the time to leave a review. I remember your situation quite well; please be aware that we did not have you wait so that maintenance could check whether you were being honest or dishonest about your claims. We had you wait so that we could personally inspect the NEW room you would be moved into to... More 

Savannah, Georgia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 14, 2016

We had to get a hotel room last minute and found this one on hotels.com for $84/night. It wasn't bad- you get what you pay for. The bed was VERY comfortable! We slept so well during our stay here. The TVs are nice. When you check in they inform you that they take $25/night deposit. This was refunded when we... More 

Helpful?
Thank CrystalShup
Boston, Massachusetts
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 11, 2016

Renovations continue so you might get a room with an older patio door...broken seal...couldn't see out of it. The couch in the room was dirty, we put a beach towel on it to sit. The towels at the pool were smaller than the bath towels. The pool was so crowded on at least 2 occasions we couldn't use it. Free... More 

Helpful?
Thank GM3020
2 reviews
3 of 5 stars Reviewed May 7, 2016

This is a nice location for a hotel as its only a few minutes to downtown Tampa, car rentals and the airport. However, the room we were in was old and had a musty smell, the bed was of low quality and very uncomfortable and the pillows were the worst we have ever seen. The free WIFI simply didn't work.... More 

Helpful?
Thank Ray B
Millie S, General Manager at Chase Suite Hotel- Tampa, responded to this review

I am sorry to hear that you were disappointed with your stay; please note that we are currently under renovation. Unfortunately, this process takes more time than we would prefer to complete. On a positive note, we have already changed the carpets in the majority of our suites. I have also taken the liberty of sharing your comments with my... More 

Kissimmee, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 4, 2016

The hotel was easy to find and in a good location. Unfortunately the front desk staff does not appear to enjoy their jobs. The female checking us in seemed very irritated that she was actually having to check us in. "The NERVE!" The chubby guy working behind the front desk was eating his "healthy" portion of Chinese take-out at the... More 

Helpful?
Thank Laura G
2 reviews
4 of 5 stars Reviewed May 2, 2016 via mobile

I love the fact that they have a very nice kitchen where you can make your own food very clean service outstanding at least during the day is always very good there.,, is a particular lady that works there the Cuban lady her name is yiri she is always on top of everything making sure every single guest gets everything... More 

Helpful?
Thank Nairobi F
Millie S, General Manager at Chase Suite Hotel- Tampa, responded to this review

Hello Nairobi, Thank you for leaving us such a wonderful review, we are so happy that you enjoyed your stay here at the Chase Suite Hotel in Tampa. We are also glad that you took full advantage of our fully equipped kitchen. Yiri is especially happy to hear about how much you enjoyed your stay and how you felt your... More 

Lake Worth, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 28, 2016

Stayed at the Chase Suite Hotel this weekend with a larger group of parents and kids. One room had a bag of weed in the pull out couch another a live rat and other rooms had live and dead roaches. Our rooms door looked like it had been kicked in as the place the chain was disconnected with the door... More 

Helpful?
Thank Brian Y
Millie S, General Manager at Chase Suite Hotel- Tampa, responded to this review

Please accept our sincerest apologies for the inconvenience caused during your stay. We were very surprised by your experience and rest assured that we are now undertaking investigation in order to prevent and correct any similar situation from re-occurring. Please allow us to share that we take all feedback seriously, and sincerely regret that we did not meet your expectations.... More 

Wellington, Florida
2 reviews
1 of 5 stars Reviewed April 28, 2016

My daughter's teammates found marijuana in the sleeper sofa when they arrived. Another parent found a rat in Room 217 and had to be relocated. Another parent found roaches in her room. I had booked 2 rooms - 807/817. 807 was clean, but you could tell that the door had been previously kicked-in so there were two chain locks on... More 

Helpful?
Thank TinkiBabi90
West Haven, Connecticut
Level Contributor
2 reviews
2 of 5 stars Reviewed April 25, 2016 via mobile

This is an affordable alternative to staying in downtown Tampa. Although the rooms and furnishings are slightly run down, they were clean and comfortable. If you want more than 2 towels or three pillows you will need to request them. My only real complaint is that they don't seem to do anything to discourage parties. We came back to our... More 

Helpful?
Thank Suzanne R
Millie S, General Manager at Chase Suite Hotel- Tampa, responded to this review

Thank you for taking the time to write a review, Our hotel is currently under renovation, and even though we have many renovated rooms, there are still renovations to be made. As we have a large property located right next to the bay, surely you can understand that this process takes a bit of time and cannot be achieved overnight.... More 

Chicago, Illinois
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 21, 2016

Stayed here while visiting Busch a Gardens in Tampa a 25 minute drive all expressway driving. The location of the hotel is awesome about 10 minutes from airport, the property looks nice the room was very clean, housekeeping came everyday the beds were very very comfortable we all slept very good the kitchen appliances look very old but clean with... More 

Helpful?
Thank KeeKee042014
Millie S, General Manager at Chase Suite Hotel- Tampa, responded to this review

Hello KeeKee, Thank you so very much for taking the time to leave us such a nice and detailed review. We are so ecstatic to hear about how much you loved our property and would stay with us again. We love that you took full advantage of our suite, basketball court, location, and all the areas mentioned above has to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Chase Suite Hotel- Tampa

Address: 3075 North Rocky Point Drive East, Tampa, FL 33607 (Formerly Chase Suite Hotel by Woodfin - Tampa)
Location: United States > Florida > Tampa
Price Range: $84 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel- Tampa 3*
Number of rooms: 160
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Also Known As:
Chase Suite Tampa
Tampa Chase Suite Hotel
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