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Sheraton Tampa Riverwalk Hotel

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200 North Ashley Drive, Tampa, FL 33602
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (522)
Room & Suite (173)
Pool & Beach (35)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Tampa Riverwalk Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#74 of 174 hotels in Tampa
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Newly renovated Sheraton Tampa Riverwalk Hotel is a deluxe waterfront hotel in Tampa, Florida offering a more intimate hotel experience in the heart of downtown. Located on the banks of the beautiful Hillsborough River and featuring direct access to the Tampa Riverwalk, overlooking the historical University of Tampa and Henry B. Plant Museum. Sheraton Tampa Riverwalk Hotel features 277 beautifully appointed over-sized guest rooms and suites with the Sheraton Signature Sleep Experience offering a view of either downtown or the waterfront. Hotel amenities include our riverfront deck featuring an outdoor pool, direct access to the Tampa Riverwalk, complimentary high speed wireless Internet access throughout the property, complimentary fitness center; award winning River's Edge and Lounge waterfront dining; Sheraton Club Level accommodations and Lounge; 12,000 square foot of meeting and function space including flexible outdoor space for meals and receptions.
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Room & Suite (173)173
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
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Room features
Air conditioning
Fireplace
Private balcony
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Spanish
Hotel links
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Popular mentions
Anneka J wrote a review Sep 20
2 contributions
I came to Tampa for my birthday stayed a total of 3 nights and while I did expect a great time I didn’t expect to meet a new friend that works at the hotel I stayed at. Usually I don’t think much of the front desk employees because we hardly talk but RON was so friendly and helpful I couldn’t help but have a conversation with him. His personality is so inviting and he made my visit even more enjoyable with his recommendations about certain places near the hotel. This man deserves recognition because I’ve stayed in many hotels but no one has caught my eye and went above and beyond like him. Thank you Sheraton for the great staff.
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Date of stay: September 2020Trip type: Traveled with friends
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daniela1336 wrote a review Sep 18
Miami, Florida42 contributions10 helpful votes
+1
Try another hotel...ALOFT next door is leaps and bounds more clean and newer. The valet and the service staff are professional, efficient and brilliant. The night and day staff are energetic and have excellent customer service. The hotel itself is old, dirty, unkempt and very tired. It seems the maintenance is slacking and reaching its expiration date. I cannot recommend this hotel to anyone Who expects a "Sheraton" experience. Carpets are excessively stained. The hotel has a strange smell. Pictures attached of bubbling paint, moisture intrusion, holes in the sheets,, basic wear and tear that is easily seen and can be flagged by room cleaning staff. Come on..send a general maintenance crew to go and spruce all all the issues. Never again.
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Date of stay: September 2020Trip type: Traveled as a couple
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Ma_Flair wrote a review Sep 5
Berlin, Germany2 contributions
Today marks 5 months in which I have been trying to get my money back. I am a very patient person but enough is enough. My credit card was wrongfully charged with 1.690$ for a stay I never had. In 2019 I made a reservation for the wrestlemania week in April via booking.com a with free cancellation option. And that’s what I did in mid March 2020. I cancelled my stay according to the reservation rules. I got a confirmation from booking.com that my reservation was cancelled free of charge. But on April 6th (it would have been my departure date) I received an email with an invoice for my stay in room 437 and my credit card was charged. Of course I contacted the hotel via email & via booking.com and tried to explain that something was going wrong. Until today I there is no answer from the hotel. I asked my credit card service to charge the money back & that’s what they did. BUT instead of checking my case Sheraton had the nerves to charge my credit card again stating to my credit card company that they never got a cancellation and that someone checked in using my credit card and ID. 2,5 weeks ago booking.com stepped in and is currently trying to convince the hotel to give my money back. I can’t believe it, there seems to be no one in the office to read and answer the customers emails for months but you guys are able to charge credit cards within hours. To make it very clear: I have never been a guest in your hotel. Because of the travel ban for European citizens it is not possible for me to enter the US. There is no way my credit card, ID and Passport were used to check in. You don’t have a registration card with my signature on it. Even IF there was a communication problem with my cancellation between booking.com and Sheraton it can’t be my problem as a customer. I did nothing wrong, I cancelled free of charge, got the confirmation for this and all I got is trouble for months. That’s not the Sheraton standard I have enjoyed for many years and I’m absolutely disappointed. That’s nothing but incompetence at it’s best. All I want is to get my money back and then I don’t want to hear from Sheraton and it’s related brand Hotels ever again. I really hope booking.com will succeed in getting my money back.
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Date of stay: April 2020Trip type: Traveled solo
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JPR wrote a review Aug 2020
1 contribution
This hotel was dirty, dated and very disappointing. We were given a room that hadn’t been vacuumed and the sheet barely covered the mattress. The furnishings were extremely dated. The bathroom walls and tub were worn making them seem dirty. There were scuff marks everywhere. The refrigerator didn’t work, wasn’t even cleaned out! There were only three small drawers. Our second room was exactly the same. We had to request toilet paper, we were given a roll that was almost gone. The bathroom sink was extremely slow to drain, by the time we checked out it wasn’t draining at all. In these days of COVID, this hotel wasn’t clean. It gets two stars because the employees were nice.
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Date of stay: August 2020Trip type: Traveled with family
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DGP1111 wrote a review Aug 2020
Orlando, Florida1,259 contributions263 helpful votes
This is a belated review of a stay that took place in mid-June as part of a weekend getaway. I always try to avoid 'broad brush definitives' but thinking back I can say that I basically hated everything about that stay. The check-in was both cold and a bit rude. Marriott Elite status was not offered anything whatsoever despite their very low occupancy. The extent of food/beverage was bar service by the pool that ended at 7:00. Thankfully there were some locations along the Riverwalk that did have their act together. The automatic door returning from the pool area offers its own special challenges (multiple frustrated guests). My lower floor room facing a busy intersection was extremely noisy for multiple hours. I have a set of rarely-used earplugs just in case, and if you choose to stay here, I recommend you have them as well. Smoking is not allowed here (which is good) but my room had one discarded cigarette inside, and one on the balcony, as well as a BIC lighter. I certainly question their housekeeping. There is a coffee maker and some packages of coffee in the room. The expiration date on the coffee was several months past, and the sugar packets were crunchy from storage dampness. A used coffee packet was still in the maker from an earlier guest. The is no louver on the entry door to the room, but I would swear there was, as loud as any noise from the hall would come into the room. The door didn't seem to have a bad seal at all, so I can't explain it. Noise came from both sides of the room during the stay which doesn't promote any quality sleep. I do NOT recommend this location to anyone. I would not repeat a stay here myself. I did advise the night team at the front desk of my concerns, as well as a message to manager Andrew G, but I've heard nothing, and didn't really expect it. I've stayed a several Marriott properties since, and they've all been WAY better in communication and overall service. This one is an outlier, and a really poor part of the brand.
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Date of stay: June 2020
Rooms
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PRICE RANGE
$125 - $403 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tampa sheraton, sheraton tampa
LOCATION
United StatesFloridaTampa
NUMBER OF ROOMS
277
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Frequently Asked Questions about Sheraton Tampa Riverwalk Hotel
Which popular attractions are close to Sheraton Tampa Riverwalk Hotel?
Nearby attractions include The Great Escape Room (0.2 miles), Sacred Heart Catholic Church (0.3 miles), and Tampa Theatre (0.3 miles).
What are some of the property amenities at Sheraton Tampa Riverwalk Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Tampa Riverwalk Hotel?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Sheraton Tampa Riverwalk Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Tampa Riverwalk Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Sheraton Tampa Riverwalk Hotel?
Conveniently located restaurants include Samaria Cafe, First Watch, and Eddie & Sam's NY Pizza.
Are there opportunities to exercise at Sheraton Tampa Riverwalk Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Sheraton Tampa Riverwalk Hotel have an airport shuttle?
Yes, Sheraton Tampa Riverwalk Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sheraton Tampa Riverwalk Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Tampa.
Are pets allowed at Sheraton Tampa Riverwalk Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Tampa Riverwalk Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.