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Sheraton Tampa Riverwalk Hotel

#48 of 162 Hotels in Tampa
GreenLeadersSilver level
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Sheraton Tampa Riverwalk Hotel
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979 Reviews from our TripAdvisor Community

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Showing 935: English reviews
Ocala, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was very pleased with my hotel stay! The Sheraton was an easy pick for us, because of it's convenient location near the Convention Center, and it was very affordable. The service I received was awesome - all of the staff were really nice and professional, especially the housekeeping staff! Ms. Sheila was very accommodating to our needs, and made... More 

Helpful?
Thank avalencia301
Toronto, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I came to take the FL Bar exam, I had to book months in advance, and I wasn't sure what to expect. In general, this hotel understands the nerve-racking nature of the bar exam, and goes out of its way to make life easier for those of us who have come here for this purpose. The breakfast hours were extended... More 

Helpful?
Thank AndreMSC1984
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Andre, Thank you so much for taking the time to write such a wonderful review while staying at the Sheraton Tampa Riverwalk Hotel. I so appreciate that you took the time out of your very busy schedule while getting ready to take the Bar and recognize the service provided by Alejandro in our River's Edge Restaurant. We are fortunate... More 

United States
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

oom was ok. Booked it online SPG Preferred Guest but when I checked in I didn't get what I reserved. The agent wasn't knowledgeable about the SPG because it showed everything included but she kept saying the opposite. I paid for the club floor which is suppose to provide drinks and snacks 24/7 but only offer it easier morning at... More 

Helpful?
Thank Ty S
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Ty, Please accept our sincerest apologies for your experience in our Club Lounge. I was very disturbed to hear about the Lounge not having snacks when you arrived at 8:20 p.m. Our Lounge is supposed to be staffed until 9:00 pm. I have shared this with my Director of F&B as well as my Restaurant Manager. The Restaurant Manager... More 

Lakewood Ranch, Florida
Level Contributor
103 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed with my 2 kids in a 1 bedroom suite. Hi speed internet is included with a suite as well as the private lounge located on the 6th floor. Nice outdoor pool and facilities, location is ok. 4 blocks from the trolley to get to ybor, channelside and the Florida Aquarium. Needs a refurbishment as it is showing it's age,... More 

Helpful?
Thank Marc T
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Marc, Thank you so much for taking the time to write a review about your most recent stay at the Sheraton. We were so pleased to hear how much you enjoyed the 1 bedroom suite, the Club Lounge and the outdoor pool. Later this year and in 2017, the hotel will be undergoing a renovation and the design of... More 

Saint Cloud, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Great location, near the children's museum, park, theaters, aquarium, bowling, lots to to. The hotel will shuttle your family within a certain distance which is great with three little ones. The Club room is a great added amenity, worth the small extra cost. The hotel is always clean and beautiful and staff are very friendly and helpful, and professional. We... More 

Helpful?
Thank pjeg1962
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear PJEG, Thank you so much for taking time to write such a great review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The hotel does have a great location on the Riverwalk and is withing walking distance to so many Restaurants and area attractions such as the Aquarium and the Children's Museum. It is the perfect place... More 

Columbus, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago

I have not actually been to this hotel which is why I gave it at least 2 stars. I am basing this review on the reservation process for my daughter's wedding. We booked a small block of room for a July wedding. Guests began reserving rooms in February. I was told in early June that the block was full. That... More 

Helpful?
Thank Deb1991
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Deb, Please accept my apologies on behalf of Starwood for the issues that you and your guests had with making reservations for your wedding group rooms booked for 7/23/16. When researching this matter, I discovered that rooms were contracted only for the night of Saturday, July 23, 2016. All reservations go to Starwood Central Reservations and are not booked... More 

Steubenville
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an average hotel but with a name of Sheraton I guess I expected more. Décor is a little worn. Nice pool. They are big on advertising the river walk, but I was not impressed with it. It was clean, paid $20 more to have a view of the river. My advice is don't bother.

Helpful?
Thank Renee T
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Renee, Thank you so much for taking the time to write a review about your most recent stay at the Sheraton Tampa Riverwalk Hotel. I was disappointed to hear that you did not enjoy the Riverwalk as normally we hear great feedback on how easy it is to get to local attractions and other Restaurants by our guests. Later... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I ordered room service for breakfast 2 times when I was visiting Tampa and the man who helped me was so pleasant and nice to talk to early in the morning (I believe his name was Michael- this was 7/13-7/14).People like him make the hotel experience!

Helpful?
Thank Allie M
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Allie, Thank you so much for taking the time to write such a nice review about your most recent stay at the Sheraton Tampa Riverwalk Hotel. I was so pleased to hear how much you enjoyed the service and conversation provided by Michael in our Room Service Department. He is an asset to the hotel and I thank you... More 

Galesburg, Illinois
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 2 nights before our cruise and liked the location well enough to book again for our return. When we checked in and went to our room we were surprised to find out we did not have a river view this time. I went down to inquire why we didn't get a river view this time and was told... More 

Helpful?
Thank Michael L
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Michael, Thank you for taking the time to writea review about your most recent stay at the Sheraton Tampa Riverwalk Hotel. Please accept our apologies for what happened to you not getting a Riverview Room on your second visit. I will certainly look into this situation and make the take the neccessary corrective actions. We value your business and... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Great location for this property... right on the riverwalk. It's an older property and could use a facelift, but still has decent amenities and is kept up moderately. The concierge lounge is a nice feature with a few food options in morning/evening, the restaurant/bar staff are friendly, and the desk does a great job of rewarding their SPG status guests.... More 

Helpful?
Thank Vann W
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Vann, Thank you so much for taking the time to write such a nice review about your most recent stay at the Sheraton Tampa Riverwalk Hotel. We were so pleased to hear how much you enjoyed the location, accommodations, SPG benefits and the service provided by both our Front Desk and Restaurant. Later this year and in 2017, the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
River's Edge
River's Edge
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 

Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 N Ashley Dr, Tampa, FL 33602-5174
Location: United States > Florida > Tampa > Downtown
Price Range: $121 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Tampa Sheraton
Sheraton Tampa
Hotel Style:
#7 Green Hotel in Tampa
#53 Business Hotel in Tampa
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