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MainStay Suites Tallahassee

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MainStay Suites Tallahassee
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96 Reviews from our TripAdvisor Community

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Showing 95: English reviews
USA
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 15, 2015

All of the poor reviews are accurate. Do not stay here. The hotel has been under renovation for quite some time. The keys were not working properly and the manager or hotel employee had to let us in and out of our rooms.

Helpful?
Thank 4u2travel2anywhere
Parkland, Florida
1 review
1 of 5 stars Reviewed October 27, 2015

DIRTY, FILTHY, DISGUSTING, GROSS, ROACHES, BEDBUGS. Better off staying outside on a curb (would be cleaner). The worst experience ever. Would rather stay in a prison cell- not joking. The manager was a lying thief. Do not stay in this hotel- you have been warned. It does not look like the pictures (lol).

Helpful?
Thank Mark L
Ramrod Key, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 1, 2015

The hotel was under construction so it was understandable there were some problems. There were no towels in the room. The breakfast bar was ridiculous. No one was maintaining the food and it was burning in the bottom of the pans, because of not being re-stocked. Therefore we did not eat breakfast. The same lady was also in charge of... More 

Helpful?
Thank Teri B
Birmingham, Alabama
1 review
1 of 5 stars Reviewed July 31, 2015 via mobile

All the bad reviews are correct. Do not bring your family here. I arrived late at night and was highly uncomfortable just driving up to this dark, secluded place. There are extensive renovations everywhere-----including your room. The entire place looks lived-in by cats and dogs. The bad smell is poorly covered up by a heavy deodorizer. The website states all... More 

Helpful?
Thank Wollensteak
Tallahassee, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 3, 2015

This hotel looks like it is about to close its doors soon. We were told they were renovating, but that is no excuse for dirty floors, horribly stained carpets, no food or water in the pantry (except for 2 boxes of Ramen noodles). It looks like it was just given up on. No pride at all in basic things. The... More 

Helpful?
Thank Sadie1113
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 21, 2015 via mobile

We had 1 long night here passing thru Tallahassee, the hotel seems fairly modern on the outside but is very disappointing once inside, very depressed staff checked us in our room was hot and very small, when the AC did start working it was like having a tractor in the room, we didn't complain because in a strange way we... More 

Helpful?
Thank reddymurt
Sarasota, Florida, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 20, 2015 via mobile

Hotel had their palm trees trimmed then dumped their huge pile outside their property on the side of the road. It has been sitting here for 2 months. This shows lack of respect for their neighbors and the city of Tallahassee.

Helpful?
Thank Crystal A
Guest S, Front Office Manager at MainStay Suites Tallahassee, responded to this review

We would like to apologize for the palm limbs on the side of the road. Please believe me when I say this is not for lack of respect for the neighborhood or the city of Tallahassee. It was the city of Tallahassee who told us to pile the limbs because they would have a truck pick them up. We have... More 

Maplesville, Alabama
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 15, 2015

When we booked this property, it seemed to be a brand new hotel. It is anything but. The hotel is operating as a Mainstay Suites. The property is currently in a transition from one brand to the next. We arrived on Feb. 4, and had two rooms. The lobby is dark and dank. Hardly able to find anyone at the... More 

Helpful?
2 Thank onesailorswife29
Guest S, Director of Sales at MainStay Suites Tallahassee, responded to this review

I would like to apologize for your unpleasant experience. When you called the hotel asking about the pillow, we did inform you the pillow in question had not been turned in. As an employee of a Choice hotel, you do know that not all items are turned in or found and renovations can cause issues. We do strive to find... More 

Wilmington, NC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 25, 2014

I was reluctant to stay based on the previous reviews, but found the hotel to be more than adequate. It is obviously in a transition period. A number of updates need to be done throughout the hotel. Particularly, the carpets in the common areas are in need of immediate replacement. It also needs some help with decorating. However, the rooms... More 

Helpful?
Thank WaterdogILM
GuestServices_CCIS, Director of Sales at MainStay Suites Tallahassee, responded to this review

Thank you for staying with us. We are currently getting ready for renovations and we will be completed by the beginning of the new year. We do hope you will join us next year and see all the marvelous changes to the hotel. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 16, 2014

We stayed one night for a sporting event. The service, breakfast and bathroom (just updated) were good, but that was all that was really acceptable. When we got off the elevator on the 3rd floor there was a huge orange/red stain. There was a gas smell in the hallway that we were never really sure what it was. The room... More 

Helpful?
Thank Allan G
GuestServices_CCIS, Director of Sales at MainStay Suites Tallahassee, responded to this review

We do apologize for all the problems you had during your stay with us. We do like to be aware of the issues while the guest is in house so we may address them immediately. Please know this comments have been submitted to the Executive Housekeeper and the General Manager. Our beds come in two sizes--Full and King. We are... More 

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19 photos of this hotel

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Honest, uncomplicated, comfort. Brand new contemporary designed hotel offering free wi-fi, restaurant & bar, interior corridor, outdoor pool, LCD TVs and room service. Stay with us to experience our service culture!! ... more   less 

Additional Information about MainStay Suites Tallahassee

Address: 1978 Village Green Way, Tallahassee, FL 32308-3800 (Formerly Capital Circle Inn & Suites)
Location: United States > Florida > Florida Panhandle > Tallahassee
Hotel Class:3 star — MainStay Suites Tallahassee 3*
Number of rooms: 100
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Also Known As:
Four Points By Sheraton Tallahassee North Hotel Tallahassee
4 Points By Sheraton Tallahassee North
Tallahassee Sheraton
Tallahassee Four Points
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