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About
#3 of 9 hotels in Surfside
Location
4.4
Cleanliness
4.3
Service
4.1
Value
3.9
GreenLeaders Silver level
Grand Beach Hotel Surfside is an oceanfront hotel in Surfside, Florida, offering luxurious accommodations. This all-suite hotel features family friendly and pet friendly accommodations, 2 swimming pools, adult-only rooftop pool, on-site dining and spectacular views.
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Property amenities
Valet parking
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Outdoor dining area
Snack bar
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Rooftop terrace
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Ocean View
Languages Spoken
English, French, Spanish
Location
96Great for walkers
Grade: 96 out of 100
36Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
9449 Collins Avenue, Surfside, FL 33154-2610
Getting there
Rental CarsSee all Surfside rental cars
2793Reviews129Q+A100Room tips
Reviews
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Most Recent
Josette F wrote a review Jan 2023
I had a great service starting from the valet team specially Edson he was amazing with great customer service skill. Thank you for everything Edson. I can’t wait to go back whenever I’m n Miami again I will definitely go back to grand beach hotel surfside
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miroslava Petrov, Agency / Consultant at Grand Beach Hotel Surfside
Responded yesterday
Dear Josette F., it means so much to us that you enjoyed your stay at the Grand Beach Hotel Surfside and that we exceeded your expectations. It is always a great pleasure to read feedback such as yours about the team and our excellent service standards. We are delighted that you found the staff to be top notch and that you appreciated the fantastic service provided by Edson at valet. We have passed your kind words to everyone but especially Edson, who indeed takes immense pleasure in looking after our guests during their visits. Thank you and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This was our 4th stay at the Grand Beach Surfside this past year. Since March there has been new management and the changes are major! All departments of the hotel are now 5 star. We had a wonderful trip and especially note 3 things; (1) The room cleaning is amazing. No matter what time of day we left our room, within the hour it was spotlessly cleaned. Many other 5 star hotels have used Covid as an excuse to skip daily housekeeping. Or only offer it "on request". The Grand Beach Surfside are the best with cleanliness and especially during Covid, it is greatly appreciated. (2) Must point out Jonathan at the Bell Desk. He is fantastic, and goes out of his way to make sure guests are accommodated. (3) Finally, the new SuperStar; SOPHIA CARBONELL. Sophia went above and beyond to help us. The Grand Beach (unfortunately) does not have a 'loyalty program', but it is because of Sophia that we already made our next reservation. We highly recommend the Grand Beach Surfside and look forward to our next trip.…
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Date of stay: August 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Miroslava Petrov, Agency / Consultant at Grand Beach Hotel Surfside
Responded Aug 28, 2021
Dear Mendy, it means so much to us that you trusted us at the Grand Beach Hotel Surfside for the second time this year and that we managed to exceed your expectations on this recent, second visit to property. It is delightful to hear of your enthusiasm about different aspects of the hotel, such as the excellent room cleanliness and efficient housekeeping service as well as the top notch service standards. We are truly heartened that you enjoyed the friendly and helpful service we provide, as this is very important for us to pass on to the hard working teams at the Grand Beach Hotel Surfside and to Jonathan and Sophia in particular. It certainly sounds like you enjoyed your stay, and we cannot wait to have the pleasure of welcoming you on many more occasions to come.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
5 stars for the hotel but 10 stars for Adrian! Adrian at the front desk was so friendly and helpful from the minute we walked in to check in and throughout our entire stay. We really enjoyed and hope to be back soon! Thank you Adrian for making our stay so enjoyable!
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miroslava Petrov, Agency / Consultant at Grand Beach Hotel Surfside
Responded 3 days ago
Dear Valued guest, thank you so much for taking the time to share your thoughts on the TripAdvisor site following your stay with us at the Grand Beach Hotel Surfside. We are pleased to hear your fabulous comments about your visit and are happy to know that we have managed to cater to all of your needs while on property. What means the most to us is that you found the staff to be top notch and that you appreciated the fantastic service provided by Adrian at the front desk. Thank you for choosing to stay with us. We are very much looking forward to offering you a warm Grand Beach welcome on your future visit to Miami Beach.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Grand Beach Surfside last week. The Grand Beach is my go to spot when I go to Miami. I had such an amazing experience there, as always. The staff was so accommodating with everything I needed. I had a beautiful oceanfront corner suite with a wraparound balcony that was breathtaking. When I got to my room there was wine and cheese waiting for me. Everyone who helped me at the hotel was kind and friendly. I would definitely recommend this hotel for any type of occasion.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miroslava Petrov, Agency / Consultant at Grand Beach Hotel Surfside
Responded 1 week ago
Dear Phil, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside. We are glad you have had a great experience on property once again and are honored to be considered your go-to hotel in Miami thanks to the beautiful and nicely appointed guest rooms, gorgeous room views, lovely leisure facilities and above all the friendly and attentive staff service attitude throughout the hotel. We always love welcoming back returning guests, and consider it a compliment that guests choose to stay with us a number of times. On behalf of the entire Grand Beach Hotel Surfside team, we cannot wait to offer you a warm welcome on your next return in the future as well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel used to be less than half this price before covid which was acceptable. Now they charged over $700.00 a night with a very tired room product extremely cheap 3 star amenities with a soap bar the size of two quarters! and HVAC cover panels hanging in room. Towels in room are tiny and they asked for extra money to get more towels in room! Service is also VERY basic and nothing even close to luxury. We went there because of the great location! We just left with the feeling we were really taken advantage of… over $700.00 for a lot like a 3 star hotel…
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Great location but don’t pay over $350 under any circumstances.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miroslava Petrov, Agency / Consultant at Grand Beach Hotel Surfside
Responded 1 week ago
Dear J C., first and foremost, we would like to express our gratitude for your valued repeat business to our establishment. While it is pleasing to read we have always met your expectations on your visits to property in the past, it has been to our deep regret to learn we fell short in terms of value during this most recent visit. We would like to take advantage of the opportunity to advise that no fee has ever been charged at the hotel for requesting more towels to be brought to a guest room. We are happy to note that we are continuously working to update, deep clean and overall maintain and raise the quality of both our guest rooms and the hotel's common areas and grounds. We have also been honored to receive many comments from guests about the friendliness and genuine warmth of every member of our team and we are sorry to note you did not have this same impression during your recent stay. At our establishment, we do like our guests to feel they have value for money and don’t like the idea of our visitors leaving dissatisfied. Thus, please rest assured that your comments will be reviewed by our team and corrective actions will be taken accordingly as needed. We value your constructive feedback and would very much like the opportunity to welcome you back in the future, in order to gain your full confidence in our operation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a wonderful experience at the bar at The Grand Beach Surfside. Andrei is a master mixologist- I had my doubts when he offered this avocado margarita but I assure you it did not disappoint. Wow! What a treat.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miroslava Petrov, Agency / Consultant at Grand Beach Hotel Surfside
Responded 3 weeks ago
Dear Valued guest, it means so much to us that you enjoyed your time at the Lobby Bar onsite of the Grand Beach Hotel Surfside and that we exceeded your expectations in this particular hotel area. It is always a great pleasure to read feedback such as yours about the team and our excellent service standards. We are delighted that you found the staff to be top notch and that you appreciated the fantastic service provided by Andrei. We have passed your kind words to everyone but especially Andrei, who indeed takes immense pleasure in looking after our guests during their visits. Thank you and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fabulous Beach Front dining with Daniel. Great Breakfast, Ocean Instagram Perfect Views. Terrific staff, perfect ambiance. We love it. Daniel our weekend Server remembered our special order with everything on the side perfectly. View, climate, service, food, what else could be perfect?
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miroslava Petrov, Agency / Consultant at Grand Beach Hotel Surfside
Responded 3 weeks ago
Dear Jeffrey S., it means so much to us that you enjoyed your stay at the Grand Beach Hotel Surfside and that we exceeded your expectations. We are pleased that we could make your time with us as relaxing as possible and we could offer the comfort you deserve in all aspects of your stay. It is very rewarding to hear that everyone on the team was friendly and that you enjoyed the beautiful ocean view from your suite onsite and the hotel’s convenient beachfront location. It was our pleasure to host you, and we hope that we will be welcoming you back for another stay in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robyn C wrote a review Jan 2023
Excellent service at the Beach with Lazaro and all the guys. A special thank you to Natalia the waitress on the beach! Great gelato bar for kids. Easy access to beach & room. Special thanks to Angie in housekeeping!
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miroslava Petrov, Agency / Consultant at Grand Beach Hotel Surfside
Responded 4 weeks ago
Dear Robyn C., we appreciate you choosing to join us at the Grand Beach Hotel Surfside recently. It is with the greatest pleasure we learn about the beautiful experience you enjoyed thanks to the above and beyond service attitude of our hotel staff. We are thankful for the time you have taken to express your satisfaction with everyone's kind service and continuous efforts to make your every minute onsite a pleasant one. We cannot wait to share your words of encouragement with them. Thank you and we simply cannot wait to for your return visit soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The cafe on the beach is so wonderful. Amazing location! This hotel restaurant/cafe on beach is lucky to have Etty who is the best server!! She is warm and gracious. Makes you feel so special! I can’t wait to come back. However, The lobby floor is slick. Watch out if wearing leather bottom shoes.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miroslava Petrov, Agency / Consultant at Grand Beach Hotel Surfside
Responded 4 weeks ago
Dear Barbara O., we would like to thank you for taking the time to share your comments on the TripAdvisor site following this recent visit to the Grand Beach Hotel Surfside. It is reassuring to hear that you thought everything was excellent and that you were taken back with the service. It is very rewarding to hear that Etty on the restaurant team was friendly, helpful, with a can-do attitude and was very efficient, while serving you. We look forward to welcoming you back again soon and appreciate your business and feedback, which will certainly be passed along to the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrific stay. Everyone from the front desk to the pool attendant was so friendly and good at delivering service. Adult only rooftop pool is wonderful and beach area is beautiful. I never had a problem getting a chair unlike another hotel I stayed at on my trip. I never felt nickel and dimed, although the snack bar in the lobby was outrageously priced (hello $7 for a Reese’s peanut butter cup,and $10 for a cup of coffee). The location is also great as you can walk to Publix and CVS. Overall, I regretted checking out and checking into another hotel farther down the beach. I will definitely return.
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Date of stay: December 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miroslava Petrov, Agency / Consultant at Grand Beach Hotel Surfside
Responded 4 weeks ago
Dear Valued guest, thank you for posting a superb review of your recent stay at the Grand Beach Hotel Surfside. It is delightful to hear of your enthusiasm about different aspects of the hotel, such as our convenient beachfront location, excellent leisure facilities and how you have enjoyed your visit to property. We are further heartened that you enjoyed the friendly and helpful service we provide, as this is very important for us to pass on to the hard working teams at the Grand Beach Hotel Surfside. It certainly sounds like you enjoyed your stay, and we cannot wait to have the pleasure of welcoming you on many more occasions to come.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$494 - $764 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaSurfside
NUMBER OF ROOMS
270
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Frequently Asked Questions about Grand Beach Hotel Surfside
Which popular attractions are close to Grand Beach Hotel Surfside?
Nearby attractions include Bal Harbour Beach (0.08 miles), Surfside Beach (0.2 miles), and The Shul (0.1 miles).
What are some of the property amenities at Grand Beach Hotel Surfside?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Grand Beach Hotel Surfside?
Top room amenities include a flat screen TV, an additional bathroom, and a desk.
What food & drink options are available at Grand Beach Hotel Surfside?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Beach Hotel Surfside?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Beach Hotel Surfside?
Conveniently located restaurants include Makoto, Flanigan's Seafood Bar and Grill, and Cafe Ragazzi.
Are there opportunities to exercise at Grand Beach Hotel Surfside?
Yes, guests have access to a pool and a fitness center during their stay.
Is Grand Beach Hotel Surfside located near the city center?
Yes, it is 0.5 miles away from the center of Surfside.
Are any cleaning services offered at Grand Beach Hotel Surfside?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Beach Hotel Surfside?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Beach Hotel Surfside offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.