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La Quinta Inn & Suites Sunrise Sawgrass Mills

Traveler (133)
Room & Suite (53)
Property amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
Full view
49Car recommended
Grade: 49 out of 100
24Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
35Room tips
Traveler rating
  • 202
  • 298
  • 150
  • 53
  • 45
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Popular mentions
Appears nice on the outside but looks a deceiving. Bathroom floor was seeping water as it was laminate, toilet ran forever. Breakfast area too small and little variety. Unkept flooring throughout hotel. Very tired.
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Review collected in partnership with this hotel
Response from Pedro O, General Manager at La Quinta Inn & Suites Sunrise Sawgrass Mills
Responded yesterday
We're disappointed you faced such challenges during your time with us. We strive to provide quality service and convenience for our guests. It's unfortunate our team didn't go above and beyond to ensure you have a lovely experience. We expect more from our team. We understand the frustration in the inconsistencies you've experienced. We'll address your concerns with our team moving forward. We hope for another opportunity to share a more positive experience with you soon
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LaQuinta Inn and Suits Sunrise Sawgrass Mills is a wonderful place to rest near the BB&T Center the site of large venue shows:ice hockey, concerts, ice capes etc.Breakfast is continental,rooms have refrigerators and microwaves. Some restaurants near by deliver to the hotel.
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Response from lq1048gm, General Manager at La Quinta Inn & Suites Sunrise Sawgrass Mills
Responded 6 days ago
Dear Ed Thanks for the 5-star rating and review! We're thrilled you had such a pleasant time with us! We work hard to provide the best service and convenience for our guests. We look forward to see you soon. General Manager
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The place is clean a tille bit outdated but good. Staff are helpful and friendly.. the food is ok.. nothing fancy but they need to add more tables and chairs.. the location is about 7-10 minutes to BB-T Centre and Sawgrass Mall.., if you’re just traveling for shopping or events
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Response from lq1048gm, Manager at La Quinta Inn & Suites Sunrise Sawgrass Mills
Responded 2 weeks ago
Dear Valued Guest Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Sunrise Sawgrass Mills La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Joseph Assistant General Manager La Quinta Inn & Suites Sawgrass
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Poor service... Outdated hotel! Three times the desk clerk was missing in action. One time he was just outside in the parking lot making out with his girlfriend! It's quite far from the Sawgrass mill mall! Not a good location for shopping! Rooms needs work... Bathrooms are
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Response from lq1048gm, General Manager at La Quinta Inn & Suites Sunrise Sawgrass Mills
Responded 3 weeks ago
Dear Valued Guest Thank you for choosing LaQuinta Inn & Suites Sawgrass for your lodging needs. It appears that we did not meet your expectations and our normally high standards. Rest assured that I will be speaking directly with all the team members who played a role in your experience. It is our responsibility to assure that our guest feels assured and optimistic about their stay with us. I will use your feedback to help us understand and develop winning habits for you and guests alike. Best, General Manager
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We received confirmation from reservations@laquita.com on Oct 12, however, upon our arrival 1 month later as per the front desk clerk: "someone delete the reservation" I said ok well give us the room with the same price we booked (I had it printed) he said that rate was not
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Response from lq1048gm, General Manager at La Quinta Inn & Suites Sunrise Sawgrass Mills
Responded Nov 22, 2018
Dear Marianella I’ve received your review of La Quinta Sunrise Sawgrass Mills. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, General Manager
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Mesa de trabalho e sofá
Is there a shuttle to the cruise ship port? If not what would you suggest?
There is a shuttle service to the cruise ports of Miami and Port Everglades. I do not recall the costs. However, the prices are listed at the front desk. I thought they were pretty reasonable.
0 votes
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I only stayed in one of the hotels; the foyer and room were clean. Sawgrass mall is only a 7 minute drive from the hotel
0 votes
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is there a shuttle from the hotel to Sawgrass Mills
sorry; i am just seeing your question now. There was no shuttle; we drove to the mall (less than 10 minutes)
0 votes
Although, we had rented a car, Sawgrass Mall is not far away. I would estimate the cost would be approx. $10 to $15 for a taxi from the hotel.
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Does the hotel charge to receive packages from Amazon?
"Rooms facing the pool are quieter."
"we had the room by the elevators; I would not recommend that"
"The beds and pillows were exceptionally comfortable! That's all that matters to me."
"Located 1 min from highway and 15 from airport"
"Not sure this hotel can rectify the "2 buildings and you're in the wrong one" problem. Make the reservations interchangeable? And be civil."
$106 - $186 (Based on Average Rates for a Standard Room)
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