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Captiva Beach Resort

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Captiva Beach Resort
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338 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Cleveland, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 14, 2013

This was our second stay at Captiva Beach Resort and loved it both times. Sandy, Deborah (The Big Show), Mark, Rufus, and all the staff are excellent and treat you as they would family and friends. They took extra care of my mom who uses a walker. Anything we needed was provided. We stayed in the two bedroom, one bath... More 

Helpful?
Thank oopie414
Chris H, Guest Relations Manager at Captiva Beach Resort, responded to this review

Dear oopie414, as we like to say around here, "your family is our family." I am so happy that you enjoyed your stay with us at Captiva Beach Resort. As you had mentioned, our 2 bedroom Suites are VERY SPACIOUS for families, we highly recommend for all guests to upgrade if we have them available, as it makes your beach-side... More 

Glens Falls, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 13, 2013

Made a reservation and arrived to check in. Was told our room was not ready yet and to come back in an hour. Walked around the beach for a while and came back, only to be told the hotel had overbooked and did not, in fact, have a room for us. Which sort of defeats the purpose of having a... More 

Helpful?
3 Thank Smith D
sandy z, General Manager at Captiva Beach Resort, responded to this review

We are very sorry for the problem with your reservation, we would like to invite you back if you are ever visiting this area again and ask for Sandy and I will make sure you are taken care of.Thank you, S Zaccari G.M. Captiva Beach Resort More 

Courtenay, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed February 11, 2013

We stayed here one night. Price was OK (for Siesta Key) but room was very small. The bed filled 75% of the room. It had a kitchen but the small size rendered it useless. The TV was almost impossible to use so finally gave up on watching the news. Great location, close to the beach.

Helpful?
Thank Bill O
sandy z, General Manager at Captiva Beach Resort, responded to this review

Thank you for your comments, we would like to have the opportunity to invite you back to stay in one of our bigger rooms. We know we can make your stay a great one. Thanks again, Sandy Z G.M. Captiva Beach Resort More 

Westlake, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 8, 2013

I should have written this sooner...... My stay was 12/26 - 1/4. This was the second time i've stayed at Captiva. First off, it's located on the south side of the Stickney Point bridge (way less congestion). Then the resort is less than 100 yards from the snowy WHITE beach. (100 yards is too far.......tough s**t, get some exercise) The... More 

Helpful?
1 Thank Deane2_24
sandy z, General Manager at Captiva Beach Resort, responded to this review

Wow, Thanks so much for the wonderful comments we really appreciate them and love having return guest. We cannot wait for you to return a third time. Thanks again, S Zaccari G.M. Captiva Beach Resort More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 30, 2013 via mobile

Mgr is not nice... She needs to go! Make promises to get your money they dont keep... The bait and switch show one room then give you another! Keep looking there are other nice places right on this circle!

Helpful?
2 Thank carmen b
Chris H, Guest Relations Manager at Captiva Beach Resort, responded to this review

Showgrl63, this review makes me very concerned. I am not sure what happened or why, but we strive for 100% guest satisfaction, and we're disappointed if we fell short of that. I see that you had previously reviewed our resort in August 2012 and rated us with 5 stars stating we're "the best!!!", so I'm not sure why the change... More 

Jacksonville, Florida
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed January 23, 2013

I read several nice reviews for this property, but I was really disappointed when I checked in. I will say that the staff was great, and the location, while not on the beach as I thought, was only about a five minute walk, maybe 200 yards. Unfortunately, the room I got was absolutely the smallest room I have ever had... More 

Helpful?
1 Thank petesquad
CaptivaBeachResort, General Manager at Captiva Beach Resort, responded to this review

Thank you for your comments, we greatly appreciate any feedback we can get to make our resort the best it can be for our guest. I would love to have you come back and I will put you in a larger room to make your stay more enjoyable. Please call and ask for Sandy and I will make sure you... More 

Elyria, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 11, 2013

This was our first trip to Siesta Key, finding Captiva was a blessing. We decided to venture over to the beach after 4 days in Universal studios, needing a relaxing place to unwind. The kids loved the beach and pool. The location of Captiva was perfect, easy walking to shops, beach, and pool. "The Big Show", and Sandy were so... More 

Helpful?
Thank Stacy416429
CaptivaBeachResort, General Manager at Captiva Beach Resort, responded to this review

We are so glad you had a great time while visiting our resort. We really enjoy helping our guest go to the best dining and entertainment our area has to offer. We hope you can come back soon,we love our return guest. Thanks for your wonderful comments, Sandy Zaccari G.M. Captiva Beach Resort More 

Jacksonville, Florida, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 9, 2013

Awesome place. Room was spotless, it was a quick walk from the beach, the staff was very friendly and actually cared about how our stay was, and overall a really nice place to stay for a couple days. Had a really relaxing courtyard great place to nap! Great Value too!

Helpful?
Thank Mike L
CaptivaBeachResort, General Manager at Captiva Beach Resort, responded to this review

Thank you for all the wonderful comments ,I am sorry you had a billing problem, but glad it was handled in a timely manner. The Big Show loves helping our guest and is a wonderful person to work with. We hope to see you soon. Thanks Again, Sandy Zaccari G.M. Captiva Beach Resort. More 

Chippewa Falls, WI
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 1, 2013

This fammily resort was everything we hoped for. Within short walking distance of the beach, it is a great value for the location. The staff members are all very friendly and "the Big Show" will do everything she can to make your stay happy. The rooms are spotless and the kitchen was well furnished. We had a slight billing problem... More 

Helpful?
1 Thank rjrose
Chris H, Guest Relations Manager at Captiva Beach Resort, responded to this review

Thanks for your review! I am so glad to hear that you thoroughly enjoyed everything that our little Resort has to offer. It's the little things in life that matter most, and so happy to hear that we were able to make that happen. Come back and see your friends at Captiva Beach Resort anytime, we're always here for you! More 

New York City, New York
2 reviews
5 of 5 stars Reviewed December 26, 2012

We came on a short visit for business and to see some friends with our 3 young children before Christmas. The Captiva staff were very accommodating and treated our children exceptionally and it was obvious that the good will was genuine. The property is not new, but tended well making it a non-issue. The staff and their care make this... More 

Helpful?
Thank werner1537
CaptivaBeachResort, General Manager at Captiva Beach Resort, responded to this review

We are really happy you and your children had a wonderful stay at our resort. The staff at Captiva strive to make everyones stay relaxing and fun. We thank you for your great comments and hope to see you soon. Thanks, Sandy Zaccari G.M. Captiva Beach Resort More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Captiva Beach Resort

Address: 6772 Sarasea Cir, Siesta Key, FL 34242-2521
Location: United States > Florida > Siesta Key
Price Range: $106 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Captiva Beach Resort 2*
Number of rooms: 19
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Also Known As:
Captiva Beach Hotel Siesta Key
Captiva Beach Siesta Key
Captiva Beach Resort Siesta Key, Florida
Hotel Style:
#6 On the Beach Hotel in Siesta Key
#8 Romantic Hotel in Siesta Key
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