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Sandcastle Resort at Lido Beach

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Sandcastle Resort at Lido Beach
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1,253 Reviews from our TripAdvisor Community

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Showing 1,041: English reviews
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

For some reason my reviews keep getting deleted, I been here many many many times, in fact have brought family members, who have also been returned guest. But no more.The rooms are outdated, the only great thing about this hotel is the beach access. The hotel restaurant staff are rude. But the rudest person I've ever encountered is the bartender... More 

Helpful?
Thank bmgrace
Essex, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great location, pool and beach beautiful. Plenty of nice local restaurants and a good trip to see the manatees at crystal river.Special thanks to all the staff who work so hard. Tim the manager outstanding so helpful. Will hopefully return soon. Miss the racoons already..

Helpful?
Thank jamesf0027
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We normally stay at the Hyatt Regency but thought we'd try something new. We had a blast at this hotel. The beach was great. The hotel provided beach chairs and umbrellas which was very nice, the water was very calm and warm, and we had such a nice day on the beach. When we were done being sandy, we decided... More 

Helpful?
Thank 1RosaRobinette
Windermere, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We booked last minute for standard room. Good thing they upgraded us without asking. We got 4th floor oceanfront view. View was great but the room was not. The hotel is truly outdated. The shower wouldn't even turn on. There's no privacy outside the balcony since you are sharing with people next to you. It's really a beat up motel... More 

Helpful?
Thank MamCamps
GMSandcastle, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for taking the time to review your experience with us. I am sorry that the property did not live up to your expectations. Our staff really care about your experience and we do our best to serve you. Thank you for giving us the opportunity. Tim H. More 

North Port, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My best friends / cousins visited this resort for a well needed get away. We had had a tragic death in our family. We chose the Sancastle for the location of the beach and proximity to St. Armand's Circle. We couldn't have been more pleased. Our view was beyond words. The on call /shuttle to and from St. Armand's made... More 

Helpful?
Thank TonyaBlair
St Helens, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Amazing hotel great location on the beach. On arrival at the hotel we bumped into a member of staff who insisted he help us with our cases to our room. Turned out to be the manager Tim (great bloke). We had booked a gulf view room as we had been to this hotel before. The room we had been allocated... More 

Review collected in partnership with Alpharooms

Helpful?
Thank Katedag
GMSandcastle, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for your review. I am delighted that i was able to rearrange your location and get you the perfect location for your stay. I hope you head feels better. We appreciate your business and welcome your return. It was nice to meet you! Tim H. More 

Gainesville, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

This was our second visit and won't be our last. We had an oceanfront room where we saw the most amazing sunset. The pool is awesome and the breakfast buffet is really good. The quiche is delish!! Can't wait to go back.

Helpful?
Thank Gatorgirl258
GMSandcastle, General Manager at Sandcastle Resort at Lido Beach, responded to this review

We really appreciate your 5 star review. The sunsets are truly breathtaking from our beach, and the quiche, well you said it best. We look forward to the opportunity to welcome you back. Just remember to save room for a fresh meal! Tim H. More 

London, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff are very friendly and the management obviously run the hotel very efficiently. I noticed the staff area had the mantra "our job is to give guests a reason to return" hanging from the ceiling and I think they lived up to that. We would certainly like to return. Our hotel room was really nice.

Helpful?
Thank Andrew F
GMSandcastle, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for your comments. We really treat our guest as guest. We strive to give you a reason to want to return. Looks like we succeeded with you. If i can ever personally assist you, please feel free to reach out to me personally. We look forward to serving you again. Tim H More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here in July 31 thru August3. Hotel is right on the most beautiful beach I have seen in the USA. The hotels amenities are nice. Tiki bar by pool entertainment by the pool area which was a nice touch. Pros staff very friendly and helpful. Except the woman working in the tiki bar, she needs to have a better... More 

Helpful?
Thank marlo51
GMSandcastle, General Manager at Sandcastle Resort at Lido Beach, responded to this review

If you were to give us the opportunity to serve you again in the future, please contact me personally so i can make sure you are happy with the location of your room. We want all of our guest to leave knowing they made the right choice by staying with us. I stand behind this statement and will do my... More 

SARASOTA
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We are locals who went on a last weekend before school started staycation. As others stated, very outdated. The location is directly on the beach. We paid extra for beach view and shared balcony with neighbor. That was terrifying for my son who gleefully opened the door to view sunset and saw a man outside our door. The room was... More 

Helpful?
2 Thank ANGELA M
GMSandcastle, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I am really disappointed to read your comments. I am sorry that you were treated this way. This is not acceptable behavior for any staff working in hospitality. Please feel free to call me directly so we can properly address the above incident. This is not common practice here and we will address. You should never feel like you have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A tropical paradise at the Sandcastle Resort at Lido Beach in Sarasota, FloridaSandcastle Resort at Lido Beach has a relaxing sunny resort flavor, with a storybook seaside setting on a 600 foot strand of private, natural white sand beach on the Gulf of Mexico.Sun. Sand. Swaying Palm Trees. And Great Service, Too. You'll be treated to thoughtful touches, such as a morning newspaper and a small refrigerator for chilling beverages and snacks. Free wifi is also available throughout the property. Plus the pleasures of outdoor dining for both breakfast and lunch are virtually right outside your door. What's more, our recreation staff can provide personalized sailing lessons. There's a convenient Gift Shop on premises and we're within easy walking distance of popular St. Armands Circle, with its fine shopping and entertainment attractions. ... more   less 

Additional Information about Sandcastle Resort at Lido Beach

Address: 1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Price Range: $164 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandcastle Resort at Lido Beach 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Helmsley Sandcastle Sarasota
Sarasota Helmsley Sandcastle
Helmsley Sandcastle Hotel Sarasota
Hotel Style:
#3 On the Beach Hotel in Sarasota
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