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Sandcastle Resort at Lido Beach

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Sandcastle Resort at Lido Beach
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1,333 Reviews from our TripAdvisor Community

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Showing 1,108: English reviews
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Rochester, Minnesota
Reviewed yesterday NEWvia mobile

From checking into the front desk to the pool staff, wait staff at the restaurant, housekeepers, hotel shuttle, Everyone was so kind and friendly. Room was large and nice balcony. Ate many times at establishment instead of going into St. Armand's Circle. The food here was superb. We were truly pampered. We had never been to Florida, but Sandcastle will...

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Helpful?
Thank Cin555
Cincinnati
Reviewed 2 days ago NEW

Older hotel directly on Lido Beach. One pool is currently under repair, while the other is a very nice good size pool. Fun bar set up Tiki Hut style adjacent to the pool. Love the location and about 1.5 miles to St. Armand Circle. Stayed in the oceanfront building - rooms were small, very clean and nice patio or balcony...

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Helpful?
Thank Pattitraveling
Huntley, Illinois
Reviewed 1 week ago

I booked a King Gulf room in November for a February stay. When we checked in, we were assigned a room on the 4th floor. Even with an elevator, this was unacceptable to us as we are senior and beyond. Sandcastle worked very hard to change our room and somehow they found us a room 103 still facing the Gulf....

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1Thank pat162
GMSandcastle, General Manager at Sandcastle Resort at Lido Beach, responded to this review

thank you for your comments. We try hard to match you with a room that meets your expectations and appreciate the opportunity to serve you. We hope to see you again Tim H

Reviewed 1 week ago via mobile

Very mediocre experience. Great location and pool. Ate at the cafe for breakfast 2 mornings and it was very slow and lackluster- I had to ask several times for basics like water, coffee, etc. the rooms are very dated and small and need a serious upgrade- and do not represent the price point. The price is for the location and...

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1Thank Kari C
Reviewed 2 weeks ago

Ran very well,restaurant very good service and food .had fresh snapper in.older place dont expect fancy but was accomadating ,great service and employees.great beach .$25 service charge per day but covers extras like beach chairs,ect

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Helpful?
Thank John M
GMSandcastle, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for your review. We work hard to provide the best customer service available and our location is hard to beat. We appreciate your business and look forward to the opportunity to serve you again in the future. Tim H

Reviewed 2 weeks ago

1. Our initial room didn't provide enough space, so Victoria ensured we had accommodation that matched our needs. 2. Sherry (front desk) is the master of customer service. Remembers everyone and everything and repeats the answers to pretty similar questions about several hundred times a day...all with a warm smile and hospitable spirit. 3. David and Dan spoiled us and...

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Helpful?
1Thank SunFoodFun
GMSandcastle, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for taking the time to mention the hard working staff by name. Each and everyone of them truly love what they do and it really shows. They will be delighted to read your review and I am excited to share with them your great comments. We really appreciate your business and hope to have the opportunity to serve...

Reviewed 2 weeks ago

The hotel is tucked away with only one way into the area and you do have to go through a pretty congested area, St. Armand Circle, to get to the hotel. We considered it a good thing that it was secluded. The hotel is dated and was like a trip back to the 50s era with the décor. That did...

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Thank national23
Staffordshire Moorlands
Reviewed 3 weeks ago

We have been staying here for many years and shall continue to do so as long as it doesn't change and our finances permit!! Room and cleaning same as normal and no problems with ants as others have mentioned. Stayed as Hurricane Matthew went over so very windy for a coupe of days but not a problem. Our only criticism...

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1Thank Sand_dollar_57
GMSandcastle, General Manager at Sandcastle Resort at Lido Beach, responded to this review

We appreciate your business and look forward to serving you again in the future. Thank you

Reviewed 3 weeks ago via mobile

Staff was great. Location was great. The large pool was being redone so we couldn't use it but overall everything was great except for the resturant was not very good. From the service to the food was not very good. Very pricey for the amount you got.

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Helpful?
Thank CHARLES C
GMSandcastle, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for your business. We don't hear very often that the food was not good so I am disappointed to read this. I was happy to read that the staff was great. We try hard to offer the best customer service and anticipate your needs. Thank you for taking the time to write. We hope to see you again...

Morris, United States
Reviewed 4 weeks ago

We came for a college visit and interview. My daughter got very sick and ended up in the hospital. We had to stay several extra days. The staff at this hotel were amazing. They provided us with anything we needed to make our stay easier. They even let as stay the extra days at a reduced rate. That alone was...

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1Thank 305kerrim
GMSandcastle, Front Office Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for writing such a positive review of your recent stay with us. I am happy to read that you were able to utilize many of the amenities that we provide to our guest and our location right on the beach is hard to beat. We feel we are the best value on the beach and work hard to...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A tropical paradise at the Sandcastle Resort at Lido Beach in Sarasota, FloridaSandcastle Resort at Lido Beach has a relaxing sunny resort flavor, with a storybook seaside setting on a 600 foot strand of private, natural white sand beach on the Gulf of Mexico.Sun. Sand. Swaying Palm Trees. And Great Service, Too. You'll be treated to thoughtful touches, such as a morning newspaper and a small refrigerator for chilling beverages and snacks. Free wifi is also available throughout the property. Plus the pleasures of outdoor dining for both breakfast and lunch are virtually right outside your door. What's more, our recreation staff can provide personalized sailing lessons. There's a convenient Gift Shop on premises and we're within easy walking distance of popular St. Armands Circle, with its fine shopping and entertainment attractions. ... more   less 

Additional Information about Sandcastle Resort at Lido Beach

Address: 1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Price Range: $222 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandcastle Resort at Lido Beach 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Helmsley Sandcastle Sarasota
Sarasota Helmsley Sandcastle
Helmsley Sandcastle Hotel Sarasota
Hotel Style:
#3 On the Beach Hotel in Sarasota
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Questions & Answers

Here's what travelers have asked, with answers from Sandcastle Resort at Lido Beach staff and other travelers.
24 questions
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Questions? Get answers from Sandcastle Resort at Lido Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Oceanfront Room 266”
 of 5 bubbles Pattitraveling, 2 days ago | Read review
“Face the Gulf if possible. Sunsets are incredible.”
 of 5 bubbles pat162, 1 week ago | Read review
“Ask for a ocean front room.”
 of 5 bubbles national23, 2 weeks ago | Read review
“Stay on the second floor of the building that offers both bool and ocean views!”
 of 5 bubbles 305kerrim, 4 weeks ago | Read review
“Get a room on the gulf side-- we like the first floor so we can walk right out to the beach”
 of 5 bubbles indulgent_traveler, Jan 22, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question