After arriving at the hotel 8 PM we decided to walk in and grab a drink and something to eat since we were traveling all day. As soon as we walked in we had asked to be seated at 8:10 and the manager walked right past us and said restaurants closed and didn’t say anything else extremely rude. The next day around noon we had ordered chairs to be placed outside the rooms, and they charge $30!!!!! I don’t understand how you can for chairs at the resort that you’re staying at especially when you’re paying $400 a night, anyways no chairs to be found. I also had to wait in line for 20 minutes to grab two towels at the pool which was extremely overcrowded. For being such a nice resort the employees and managers are unhelpful.
We decided to do a last minute vacation and were so pleased with our experience at Casa Ybel. We had heard from other friends about the resort and how much they liked staying there. Upon our arrival we had a quick checkin and immediately accessed our gorgeous 1 bedroom that overlooked the ocean!!! The ground are so spacious and the tropical plants are so beautifully placed around the grounds. We enjoyed the fun atmosphere and the staff was always attentive to our needs. We had beach chairs and umbrellas up by 9am every morning with our room number. THANK YOU to all the staff for making this week so memorable -- We will be back next year.
After reading several recent negative reviews we were a little hesitant about staying at Casa Ybel, but as we had already booked we knew we were committed. We were very pleasantly surprised. The resort grounds are beautiful and well tended. Our one bedroom unit was spotless and well appointed - everything we needed for meals, although we ate just breakfast and lunch there. All units are close to the beach and have wonderful views from the screened lanai. Housekeeping was prompt each day, leaving us with more clean towels than we needed. We paid for two chairs and an umbrella each day on the beach - they set it up for us and took it down at the end of the day. We also rented bikes for the week; Casa Ybel is well situated on the island so it's easy to ride to Bailey's or Jerry's for groceries and anywhere else you want to go on the island. You do not want to miss J. N. "Ding" Darling Preserve or the Bailey Tract. All staff we encountered were polite and efficient. We never sat by the pool but it looked very clean and refreshing, and the "baby" pool was large enough for plenty of children. Thistle Lodge is a great restaurant and although expensive the portions are huge. We split our entree and had plenty to eat. If you are looking for a five star luxury resort with lots of amenities to amuse your children, this may not be the place. But if simple and casual fun are to your liking, if your children are happy with the beach, pool and bikes, then you will have fun.…
We live in Fort Myers and have been coming to Casa Ybel for 17 years. Although we ahve never stayed here, we have eaten here often. The Thistle Lodge is outstanding, but recently we have focused on the outside tiki bar. WOW! The drinks are good, the service is usually good but it does get slammed and slows down a bit. The two salads we have had for there past 2 weeks have been the spinach/feta/beets with either blackened chicken or salmon. Two of the best salads I have ever eaten...go...enjoy...talk a walk on the beach at sunset ...have a cocktail...life is good!
We took a family vacation on spring break. Our sons 11 and 9 had a great time. Our room had amazing gulf views, we stayed on the 3rd floor (best in my opinion) love riding bikes all over the island. The only recommendation for the resort is to upgrade the bikes. I know it's hard with them sitting outside in the salty air but the smaller bikes were in bad condition. Also maybe consider a ping pong table. The resort is more a boutique style, so it's not constant entertainment like "Disney world" I would definitely come back again. Love Sanibel island. Below is a picture from our balcony and the beach.