Stayed here 2 times in the past 4 weeks while attending baseball tournaments at The Boombah Complex. Hotel is clean and has a great location for the baseball complex, and for gas, eating, shopping, etc. Staff was exceedingly friendly and accommodating.
We stayed here for a Senior Softball Tournament. We were give a King suite which was wonderful. The suite was very clean and had a great large flat screen tv in both rooms. We will gladly stay here again.
This stay exceeded all expectations. Very neat and clean exterior. The interior lobby area was well organized. I personally observed staff (Mr Angel?) sanitizing and wiping all touch surfaces in the lobby and breakfast area. Considering Covid/CDC requirements, breakfast items were sufficient. Our room was exceptionally clean and well stocked. The bed was very comfortable. NO telltale signs of smoking anywhere. Quiet room air-conditioner!!!! Everything gives the appearance of a recent remodel. The location is very convenient to traveler oriented necessities (Walmart, fast-food, auto repair/parts, entertainment) The Sanford area is a clean and inviting place. If in the Sanford area again, I will definitely book at this Best Western again.
Pleasant check-in. Welcoming lobby, elevator close to front door. Lighting, linens, pillows all nice. Comfy bed (did not sleep in the first one - - getting to that). Upon entering the room, we turned the air down to cool it off. My sister and I did not leave the room for 4 hours after we got there; tired from travel and just wanted to rest. Looked around for tv remote - nope, not there. Called front desk and she brought one up promptly. Bathtub faucet in the bathroom was on a steady drip; I tried to turn it off but it was already off. Okay, not my problem. I warmed up my leftovers for dinner. When I turned the microwave on, I stood back because I thought it was going to explode. It was LOUD, like a lawnmower loud. It worked, but it was scary. We thought the air was taking a long time to cool the room, so I picked up the phone to call the front desk. The cord promptly fell out of the handset. Okay - THAT won't work. I left the room to go to the lobby to tell the clerk, and realized just how WARM our room was because the hallway was so COOL. Told front desk clerk about air, he came up and checked it. He had keys to a different room with him which was VERY smart on his part, so we moved down the hall. THIS room was better, but still had its warbles. The hair dryer did not work AND the exhaust fan in the bathroom sounded like a jet engine. The beds were comfy. Linens, pillows, lighting were all good. This room DID have a side chair to chill out in - there was not one in the first room. Overall, for a one night stay and all these problems - I would not stay here again. The personnel on duty were VERY nice, but they can't fix maintenance issues if they are not trained. I don't hold that against them. …
the hotel location is very good with lot of resturants, Sanford airport nearby; Hotel was clean and appearance was also very good good; Staffs are quite helpful. Breakfast is surely is a disappointment
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