I wish we were allowed to give 1/2 stars. I give this property a 4.5. While Sanford is a lovely town, with great shops and restaurants, many people stay there because they are flying in/out of SFB or using the Auto Train. This hotel is clean and has all the necessities: Guest Laundry, Ice on every floor, Business Center where you can print things out and Guest Laundry. Also, lots of chain restaurants within less than a 5 minute drive (i.e. Cracker Barrel, Texas Roadhouse, Outback). While I did not use the airport shuttle, it was sitting outside at 3:40am when I left to drive to the airport to drop off my rental car. That's a good sign. There are several Allegiant flights that leave around 6am so knowing that you can have access to a shuttle at 4am is a welcomed relief. The reason I did not give a "5" is because the two chairs in my room were older and slightly ragged. The computer chair almost tipped over when I was sitting in it.…
I stayed here after a cruise. The hotel was very accommodating, friendly, and clean. I made a mistake of booking Best Western in Sanford and it was horrible. Whatever you do you do not want to stay @Sanford Best Western. Don’t make the same mistake I did. Can’t beat Comfort Inn!
This location currently offers free airport shuttle, which in itself pays for the hotel. Located about 10 miles from SFB airport, and right off exit from Hwy. 4, this hotel has a Cracker Barrel location right out front, so a quick meal or relaxing shopping visit is easily at hand. Very clean, very quiet. Hotel staff professional and efficient, as well as well spoken and polite. Shuttle drivers both very courteous, and great drivers. I will definitely stay here if/when I use the Sanford Airport again.
My partner and I had stayed here on New Year's Eve. Checking in was a breeze, both young ladies were friendly and helpful. The lady running the breakfast the next day was both warm, friendly and outgoing. Restaurants located directly next door was a plus. My only complaint would be that in item was left behind and we were advised that although these situations are handled by the housekeeping staff, we were directed to a 3rd party website to file a report. As the item should have been located that day when the room was cleaned, the housekeeper should have turned the item over to the head housekeeper who would normally put the item in an area which is used to hold any items that were missed when checking out. I have worked for Choice and for Hilton and I have never heard of this policy. Items which were left behind, were turned over to the head housekeeper and any calls by guests were transferred to Housekeeping. I am sure that the head housekeeper could find 15 minutes in their day to check their messages and return any necessary calls. How does one know the status of anything when we are directed to a website located who knows where? I received an update 2 days later, when it could have been accomplished with a phone call taking no more than 10 minutes. This is a poor setup.…
Clean, comfortable, quiet...perfect for those want to rest. Very well located with a lot of facilities near. Gorgeous breakfast. Employers ready to assist you every moment with a easy smile. Nice option to stay in Sanford.
Excellent stay. Close to Amtrak Station, Very clean. Very very friendly and helpful service personnel. Kania was especially helpful. Room was outstanding for price. One of the cleanest Hotels we have ever stayed in. Highly recommend!!!
Location was perfect, near shopping and restaurants. Hotel was updated and very clean. Staff was welcoming and very friendly. I am a light sleeper and I wish I would have known that I was going to be put in a room facing the freeway. It was so noisy when trying to go to sleep. Noisy the whole night. Was offered a pair of ear plugs, I took them because I needed sleep. Also it was so strange that in the bathroom, the vent exhaust you I could hear the noisy from out (the freeway).
Located just off 1-4. With that said, many rooms are too close to the highway and thus are very noisy. I was very worried about this because I am such a light sleeper. Staff was EXTREMELY accommodating in changing my room to a quieter section of the hotel. Second room as so much better and we had a good night sleep. Thank you! Breakfast was good. Parking was no problem. They had good hot water and a good showerhead in the shower. Non-smoking rules were not followed/enforced. This is a non-smoking property, which is great. But someone was clearly smoking on the floor and I hope they were charged the $200+ fee they are supposed to charge. Also outside there are designated areas to smoke in, and discourteous guests just smoke wherever they wanted.
Nice hotel. Pretty well maintained with only minor issues. Small rust spot on door jam in bathroom. Room well equipped, but there is no table in the room suitable for eating. Had to try to fit two people by the office desk. The guide on the television did not match the tv channel numbers on the tv. One elevator broken making long waits for the second elevator.
We expected to be satisfied with our one night stay prior to flying out of SFB, but the lack of upkeep at this hotel was a real turn off. Could've overlooked the nonworking refrigerator, but when I pulled back the sheet on the bed-- the hairs, stains, and nacho chips from the previous occupant were a big red flag. Obviously, the cleaning crew never changed the sheets after the last guest. I understand that because of Covid housekeeping has been abandoned, but the minimum hygiene practice would be to at least change the sheets between customers!! The hotel itself needs some updates, a newer elevator, and more attention to cleanliness. I would not choose to stay here again. The bed was also lumpy and uncomfortable. We didn't get much sleep, but that might have been from fear of what might potentially be crawling on you. Pros: the front desk staff was friendly and accommodating. They did change us to another room and send housekeeping to finish the job at our original room. As you can imagine, overall impression was ruined by that point, though. There is a Cracker Barrel restaurant next door, and their service was quick.…