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    Ascend Collection Castillo Real

    530 A1a Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080-7933
    +1 855-849-1513
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    12/24/2017 12/25/2017
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    $202
    $161
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    Traveler (266)
    Room & Suite (148)
    Pool & Beach (45)
    Overview
    • Excellent58%
    • Very good30%
    • Average8%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “la cocina” (43 reviews)
    “beautiful hotel” (34 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Fitness center
    Multilingual Staff
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
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    Offers from Ascend Collection Castillo Real
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (864)
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    31 - 35 of 842 reviews

    Reviewed June 6, 2017

    Wife and I took a detour vacation through St Augustine and chose the Castillo Real Hotel on a whim...and received quite the surprise. Having traveled the world as an airline employee I found this Hotel, Staff and Restaurant on par with many of the nicest...More

    1  Thank V2881FTjayd
    Response from Stacey L, General Manager at Ascend Collection Castillo RealResponded June 7, 2017

    Thank you for taking the time to write a review. Your feedback is very important to us and I can assure you that we will be using the information to create an enjoyable stay for all of our guest. I am very happy that we...More

    Reviewed May 30, 2017

    We were on a a family vacation (wife - two teenage daughters) May 2017 and happened to be passing Saint Augustine. WE called several beach front hotels and and came across Castillo Real. We spoke to "Spenser" the might manager and he gave us a...More

    Thank francishernandez777
    Response from Stacey L, General Manager at Ascend Collection Castillo RealResponded June 1, 2017

    Thank you for taking the time to submit a review. I am the new GM here at Castillo Real and am very pleased that Sterling is going above and beyond to take care of our wonderful guest. We hope to see you again soon! Sincerely...More

    Reviewed May 30, 2017

    I'm giving 4 stars to a 3 stars hotel since it was so great and we had such a terrible experience previously at a 4 stars hotel in Miami Beach (formerly Hotel Nash, now The Stiles). Sorry for the tongue twister... All I'm saying is...More

    1  Thank Giobp
    Response from Stacey L, General Manager at Ascend Collection Castillo RealResponded June 1, 2017

    Dear Guest, Thank you for taking the time to review us! I am very happy that we were able to meet your expectations. We look forward to seeing you again! Stacey Leonard

    Reviewed May 29, 2017 via mobile

    Sure the bed was comfy and the room was clean. The shower tho, quite slippery. My husband fell down and cut his eye and bruised his face. Told the clerk at check in who could not have cared. Never received a call of concern. Upon...More

    Thank NiemzGirl
    Response from Stacey L, General Manager at Ascend Collection Castillo RealResponded June 1, 2017

    Dear Guest, I first of all want to apologize that you felt the front desk was uncaring in concern with the incident that occurred during your recent stay with us. I actually am the new GM and just started this week so this is the...More

    Reviewed May 29, 2017

    We had what they called a standard hotel room and it was fantastic! Clean and nicely appointed, everything we needed was there. Large and roomy! And very quiet! We were next door to a young couple with a little girl and a 2 month old!...More

    2  Thank lindamT8520PL
    Response from Stacey L, General Manager at Ascend Collection Castillo RealResponded May 30, 2017

    Thank you so much for taking the time to review our hotel. I am pleased that we were able to meet your expectations and we look forward to seeing you in the future!

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
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    • Fitness Center with Gym / Workout Room
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    • #1 Family Hotel in Saint Augustine Beach
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    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Travelocity, Hotels.com, Orbitz, Hotwire, getaroom.com, Cancelon and HotelQuickly so you can book your Ascend Collection Castillo Real reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • St. Augustine >
    • Saint Augustine Beach
    • Also Known As
    • Ascend Collection Castillo Real Hotel Saint Augustine Beach ,
    • Castillo Real Clarion Collection ,
    • Clarion Collection Saint Augustine Beach ,
    • Clarion Saint Augustine ,
    • Saint Augustine Clarion
    Add Photo Photos
    Traveler (266)
    Room & Suite (148)
    Pool & Beach (45)
    Dining (25)
    Hotel & Grounds (193)
    Bathroom (16)
    Business Center & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    Krzy1231
    September 14, 2017|
    AnswerShow all 5 answers
    Response from mamijul | Reviewed this property |
    You'll have to call the hotel directly.
    0
    Votes
    ElaineLL3
    February 7, 2017|
    Answer
    Response from Stacey L | Property representative |
    Hello ElaineLL3, Unfortunately we do not accept pets. Sincerely, Adelheid Salas
    1
    Vote
    pouletmaison
    January 25, 2017|
    AnswerShow all 4 answers
    Response from Stacey L | Property representative |
    Yes we provide free parking for our guests.
    1
    Vote
    Room Tips
    "Expect to be utterly delighted."
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    "The higher floors will give you better ocean views."
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    "third level is quiet"
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    "All rooms seem to be well insulated from noise around you- could not hear the neighbors.. Suites available..."
    Read review
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