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Ascend Collection Castillo Real

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Ascend Collection Castillo Real
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770 Reviews from our TripAdvisor Community

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Showing 752: English reviews
Level Contributor
8 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed 4 nights. Excellent location just off the beach and they have pick up for the trolley beach bus (not free but you can get tickets at the hotel) to take you into town. The only minor issue was that our room stayed on the warmer side, but it was just a little issue for us.

Helpful?
Thank Erin R
Hattiesburg, Mississippi
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I took a chance last year by booking this hotel online, knowing nothing about it, and boy was I glad. I've been back a couple of times since. It's my definite go-to when staying in St. Augustine. This hotel is clean. The employees are friendly. They are home to an excellent restaurant, La Cocina. The rooms are roomy, pun intended.... More 

Helpful?
Thank RACHEL H
Tampa, Florida
Level Contributor
81 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you're visiting St. Augustine this is a great place to stay. It is about 6 miles from downtown on Anastasia Island. And only 500 feet away from the beach. Lovely hotel with nice comfortable beds, linens, towels and robes. Excellent parking, Great AC too! There is always coffee in the lobby. And the pool area is wonderful. It is... More 

Helpful?
Thank Ruben C
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

We enjoyed our stay at this hotel and my husband enjoyed his breakfast in their restaurant. It didn't really feel like a resort, however, I would stay there again. The pool is nice but small and there is no direct beach access but there is a nearby entrance only a short walk away.

Helpful?
Thank Diana G
tanblas, Corporate Revenue Manager at Ascend Collection Castillo Real, responded to this review

Thank you for taking the time to share your experience! I'm happy to hear that you enjoyed your stay and your husband liked our restaurant! We hope that you will come back to see us again soon! More 

Central Florida, Florida
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Having just arrived from a Mediterranean Hotel a few days ago, I walked into the lobby of the Castillo Real and felt transported back there. The attention to detail in the picturesque entrance is also used in the beautiful rooms. The pool feels very private and the beach is about 100 yards away. In-house restaurant is very convenient and free... More 

Helpful?
1 Thank Doc-Otero
tanblas, Corporate Revenue Manager at Ascend Collection Castillo Real, responded to this review

Thank you so much for your wonderful review! I'm so happy to hear that you had an excellent stay with us! We hope to see you again soon! More 

Brunswick, Georgia
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Castillo Real is a very nice hotel just a short walk from the beach. Lovely room is just the right size, nice staff, great pool. There is a restaurant on site but it seemed a bit pricey and there's plenty of other choices in walking distance. Check out Cafe 11 just across the street for happy hour with great prices!

Helpful?
Thank Robert H
tanblas, Corporate Revenue Manager at Ascend Collection Castillo Real, responded to this review

Thank you for your wonderful feedback! I'm happy to see that you enjoyed your visit! We are proud of our team and our hotel and glad that all was to your liking! We love our local restaurants too! Hope to see you again soon! More 

New Smyrna Beach, Florida
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice size room, quiet on my stay with a good beach location. Staff very helpful upon entry. The pool on the small size, but children seemed to enjoy, Did not have time to enjoy other amenities and look forward to another visit. Could improve on sound of AC.

Helpful?
Thank PBjane999
tanblas, Corporate Revenue Manager at Ascend Collection Castillo Real, responded to this review

Thank you for your review! It's great to hear that you had a good stay! I'm sorry if the AC noise was a little too loud. We will work with our Maintenance team to address the issue. We look forward to seeing you again soon! More 

DeLand, Florida
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I had stayed at the hotel across the street several times and the experience was horrible to say the least. We decided to give the Castillo Real a try. The price is higher than what we are used to but we thought if it checked most of the boxes, it would be worth it. We arrived before... More 

Helpful?
Thank J B
tanblas, Corporate Revenue Manager at Ascend Collection Castillo Real, responded to this review

Thank you for taking the time to share feedback of your time with us. I am happy to hear that you had any positive experiences and am sorry for the issues that you had while you were here as well. I will share your review with the team at the hotel to work to improve upon the lighting and the... More 

Cleveland, Tennessee
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My family and I stayed at this hotel 5 nights. We were on the 4th floor across from the elevator. I was worried the noise from the elevator would keep us awake at night but not once did we hear it. We had a view of the ocean (looking between buildings). We used the pool daily, while it is small... More 

Helpful?
Thank Volsfanforlife
tanblas, Corporate Revenue Manager at Ascend Collection Castillo Real, responded to this review

Thank you so much for taking time out to write about your stay! I'm so happy to hear that you and your family had a great visit and we look forward to seeing you again soon! More 

Jackson, Georgia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this room through Priceline at a reasonable rate. We arrived, were checked in quickly, and went straight to our room. I have not one complaint about the room. It was clean, well kept, and comfortable. The shower pressure was good, TV and WiFi were good. Loved the pool and the short walk to a very clean and convenient... More 

Helpful?
Thank Indybindee
tanblas, Corporate Revenue Manager at Ascend Collection Castillo Real, responded to this review

Thank you so much for posting your review! I'm so happy to hear that you enjoyed your time with us! We love the hotel's ambiance too and we're happy to share it and our hospitality with you! Hope to see you again soon! Have a great day! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ascend Collection Castillo Real

Address: 530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
Location: United States > Florida > Saint Augustine > Saint Augustine Beach
Price Range: $139 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ascend Collection Castillo Real 3*
Number of rooms: 60
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Also Known As:
Ascend Collection Castillo Real Hotel Saint Augustine Beach
Castillo Real Clarion Collection
Clarion Collection Saint Augustine Beach
Clarion Saint Augustine
Saint Augustine Clarion
Hotel Style:
#1 Family Hotel in Saint Augustine Beach
#2 Romantic Hotel in Saint Augustine Beach
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