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Quality Inn Outlet Mall

Booking.com$76*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Quality Inn Outlet Mall
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293 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Chesaning, Michigan
Reviewed March 27, 2017

An older hotel, but comfy beds & clean rooms. All outside entry. Breakfast was great - Karina took great care to keep it refreshed - then went & cleaned rooms. Hope they know what a gem she is! Pet Friendly & on a quieter part of town. Will be back next time!

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Helpful?
Thank J M
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much for choosing our hotel and we are pleased to hear you had a wonderful stay. We look forward to seeing you soon.

Copenhagen, Denmark
Reviewed March 17, 2017 via mobile

We stayed for two nights. Check in was swift and staff friendly. Rooms seem to be newly renovated and are a delight. The best part - no carpets. I hate hotel carpets so I really appecited tht this was not the case. Rooms are big and beds great. Lots of parking spaces Wifi worked well. Breakfast was fine. Again I...

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Helpful?
Thank 412lenew
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

We are thrilled to hear you loved our new rooms. No carpet is definitely a big plus. We hope to see you soon.

Bonita Springs, Florida
Reviewed March 13, 2017

When checking in, I was met with genuine appreciation for my reservation. The check in process was well prepared to my arrival. I was provided a complete recap of my benefits, Wi-fi code, what restaurants are in the area. The hotel is conveniently located to I95, outlets, and not too far from historical downtown St. Augustine. Room was large and...

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Helpful?
Thank Brent H
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much for staying with us and customer service is our main priority. When customer write a review & mention how wonderful customer service is, our staff loves hearing about it. Thank you once again.

Milford, Indiana
Reviewed March 5, 2017

An outdated, but clean, competitively priced hotel. Outside entry, outside pool. Easy to find. Staff was friendly. Would stay again. Near numerous food establishments. Near Interstate. No fitness center.

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Helpful?
Thank indianahomeguy
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us and hope you liked our totally renovated room with wood looking tiles and top of the line serta beds.

Fort Lauderdale, Florida
Reviewed February 26, 2017 via mobile

Hotel is about a 15 minute drive from the main attractions of Saint Augustine. The reason we choose this hotel was to save on money, since the hotels in the old town was double the price per night. The room here was both modern and clean. No noise and the breakfast here was decent. The only thing I could note...

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Helpful?
Thank Beltifi
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much for choosing our hotel and your kind words.

St. Augustine, Florida
Reviewed February 14, 2017

Wow, This place has changed so much. It has been completely renovated. New tile flooring, paint, vanities and has a great breakfast. The staff was excellent and Erica at check in was so sweet and made my family feel right at home. We seen her again in the morning before check out and always seemed to have a great smile...

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1Thank mgblessed
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us and yes Erika is amazing. Her contagious smile but a smile on everyone around her.

Richmond, Virginia
Reviewed February 12, 2017 via mobile

On way to Florida we had a 1 nite stay. Rooms have been renovated recently and has tiled floors. However with 2 queen beds and no rug between those cold floors I was not happy nor was hubby! Breakfast next morning had no one watching items available and many guests were not happy. A guest went to desk clerk just...

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Helpful?
1Thank pkg57
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us and please except my apology for not having someone attentively attending the breakfast bar. We are thinking about putting a runner between the two beds also. Thank you for bringing this information to our attention.

Ellicott City, Maryland
Reviewed February 9, 2017 via mobile

We arrived late but everything was ready us. The room was clean and comfortable and we enjoyed our stay. It would be nice if there was a safe in the room but I would definitely recommend for your stay in St Augustine. The tour train stops right at the front door.

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1Thank tommyboy3725
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us!! We are extremely happy that you had a great time visiting St.Augustine & staying with us.

Florida Keys, Florida
Reviewed February 7, 2017

Room was pleasant but the desk chair was in very bad shape. I informed the desk that it Needs to be replaced and he responded it will be as a remodel is in progress. However, it should not have been in an occupied room to begin with. Unfortunately, access to and from this location is difficult. You have to be...

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Helpful?
1Thank Chuck G
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us & your comment. We are in the process if replacing all desk chair.

Bristol, Tennessee
Reviewed February 5, 2017

Very clean. Very quiet. Had several restaurants around. And it was next to outlet mall.Hot breakfast was very appealing. Biscuits and gravy and eggs. Also could make your own pancakes. We stopped one night on the way home to Virginia from Lake Okeechobee. I would stay again.

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Helpful?
1Thank sherry t
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much for selecting our hotel! We are thrilled to hear that you enjoyed our freshly made pancakes. Nextime your in try our fresh waffles they are amazing too.

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come stay at the Quality Inn outlet mall & get a feel for the old city charm, breathtaking beaches, historic sites, Outlet Mall & World golf Village. This hotel strives on Customer Service and has all the features & amenities you are looking for. Our hotel is centrally located within 5 to 10 minutes from St. Augustine attractions including Historic Downtown St. Augustine, The Fountain of Youth, Flager College, Ponce De Leon Bike trail, St. Augustine Alligator Farm, World Golf Village, St.John County Convention Center. Anastasia State Park, Outlet Mall. St.Augustine is an unforgettable place & you can easily experience all the "ancient city" has to offer at the Quality Inn Outlet Mall located next to 300 Outlet Mall Stores and I-95. This hotel is located in St. Augustine and is 5 miles from the historic District. ... more   less 

Additional Information about Quality Inn Outlet Mall

Address: 2310 State Road 16 & I-95, St. Augustine, FL 32084-0550 (Formerly Quality Inn Saint Augustine)
Location: United States > Florida > St. Augustine
Price Range: $82 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Outlet Mall 2.5*
Number of rooms: 48
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Also Known As:
Saint Augustine Holiday Inn
Holiday Inn Saint Augustine
Hotel Style:
#14 Business Hotel in St. Augustine
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn Outlet Mall staff and other travelers.
1 question
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Tallahassee, Florida

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Questions? Get answers from Quality Inn Outlet Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Second floor rooms are quite.”
Hala303, 1 week ago | Read review
“If you don't like stairs ask fro bottom floor.”
BeccaatEverydayLife, 2 weeks ago | Read review
“The first floor just unload to room”
karynas2013, Apr 21, 2017 | Read review
“all rooms are good and quiet”
amrikk, Apr 19, 2017 | Read review
“I like 1st floor as it is easy for loading and unloading car.”
O1408XYjimw, Apr 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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