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Quality Inn Outlet Mall

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2310 State Road 16 & I-95, Saint Augustine, FL 32084 (Formerly Quality Inn Saint Augustine)
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1 room 1 adult
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Quality Inn Outlet Mall
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227 Reviews from our TripAdvisor Community

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Bowie, Maryland
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Wanted a hotel close to I 95 with access into downtown St Augustine for the site-seeing. Nice property located far enough away form the interstate so that noise wasn't a problem. Nice room with double beds and lots of space with a table and chairs. Good breakfast buffet to get the day started.

Helpful?
Thank bowiejohn2015
Quebec City, Canada
Level Contributor
179 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 643 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were there in December 2015. We stopped there on our way to South Florida like we have been doing for the last few years. This hotel seems to be quite old and it is showing. It would need some TLC. However, the beds are comfortable and the rooms are clean, so if you just need a place to sleep... More 

Helpful?
Thank Marco
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us & your business. We are an old hotel with constant improvement & the best staff. Thanks More 

Montreal, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The lobby was nice but when we got to our room we were surprised by the general state of the room. It looked clean, but there were a lot of small problems that demonstrate that this place is in desperate need of renovation. The bathroom plumbing in the shower was very loose (the handle were going in and out of... More 

Helpful?
1 Thank Ano N
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us & we are so sorry for your inconvience. More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was very neat and clean. All the staff members were very good and kind. The breakfast was fresh and very good. Also the hotel is very near to Saint Augustine old town and due to this it was very easy for us to roam anywhere. All in all the experience if staying here was awesome.

Helpful?
Thank Sushanta M
Saint Augustine, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

Owners Mita Patel, and Kirit Patel, along with the Staff, are very interested to provide best service to their customers. Rooms are very clean, and the price very competitive comparing the other options. Yes I will recommend this hotel to my friends.

Helpful?
Thank Joaquin D
JACKSON
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For an older, hotel this was a clean, comfortable stay. The room itself was clean and sufficient with a king bed, microwave and refrigerator. However, the TV remote was not set to the TV. The bathroom sink separate from the bathroom which was nice. It is a 2 story with stairs and no elevator so if you have a problem... More 

Helpful?
Thank D H
Wilmington
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

We travel with a pet so our choices are limited. This hotel was great. Good location and a great staff. My one complaint is that the toilets should be changed to the higher kind better for older people.

Helpful?
Thank Kathleen B
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much for the kind words & thank you so much for staying with us. More 

Earlysville, Virginia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Okay for a day or two. Reasonably priced, yet convenient short drive to Old Town St. Augustine. This place needs some updating, but it was clean and what you might expect for the money. The room did have a fridge, microwave and coffee maker. Okay breakfast, but the breakfast staff was better than most. Would consider staying again if in... More 

Helpful?
Thank firstofmany2015
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much for staying with us & your opinion means a lot. More 

Largo, Florida
Level Contributor
5 reviews
2 of 5 stars Reviewed December 30, 2015

Stayed here two nights after the Christmas holiday. The room was a non smoking but it smelled bad. Very bad musty mildew smell the whole time we were there. Everything in the room was sticky. The toilet overflowed and there was no plunger in the room. The beds were hard and uncomfortable.

Helpful?
Thank Dathomir
Orlando, Florida
1 review
5 of 5 stars Reviewed November 30, 2015

I was tired from a long day of work and needed a place to stay. The front desk that night was Sam, she welcome me with a smile and offer great service. Clean room, good breakfast. If I come back to this area, I will stay in this hotel.

Helpful?
Thank Jose T
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for an excellent review. Your review tells us what is most important to you. Sam will be delighted to know she made your stay more enjoyable. More 

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