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World Golf Village Renaissance St. Augustine Resort

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World Golf Village Renaissance St. Augustine Resort
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910 Reviews from our TripAdvisor Community

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Showing 903: English reviews
Jacksonville Beach, Florida
Reviewed yesterday NEWvia mobile

We live about 30 miles away from the world golf village and were attending a Christmas party I. The area and decided too stay. The hotel is very clean and up to date. The staff was friendly and helpful. The only downside to the stay was the fire alarm at 530 the next morning. Having not gotten back in from...

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Helpful?
Thank Hamshar
Reviewed 3 days ago NEWvia mobile

This is a very nice looking hotel. Sean the bellman made us feel very welcomed every time we left and arrived! Breakfast was delicious and the service was great. The location is a little distance from the historic sites.

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Helpful?
Thank Rebecca C
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for choosing to stay at the World Golf Village Renaissance Resort. We are delighted to hear that Sean made you stay more enjoyable. We will be sure to recognize him at our next employee event. We look forward to your next visit!

Palm Bay, Florida
Reviewed 1 week ago

WGV made planning my wedding in downtown St. Augustine one step easier. I was able to book rooms for all my wedding guests fairly easy. The staff was helpful from check-in to check-out. We appreciate it.

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Helpful?
Thank Michele C
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for choosing our Resort for your wedding needs. We are delighted to hear that your special day was a magnificent one. Congratulations!

Reviewed 1 week ago

We got a call from friends wanting to meet us on their way home from Pensacola. We are all golfers and had never been to the World Golf Hall of Fame, and I'd wanted to visit for years. We made reservations at the resort and came up from South Florida. In the couple of weeks before Thanksgiving life in Florida...

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Helpful?
Thank SFla4me
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for choosing to stay at the World Golf Village Resort. We will pass along your feedback to the golf course as they are separate operators. In regards to your comments about the hotel itself we are extremely sorry your stay was anything but the best. We hope to better serve you in the future.

Melbourne, FL
Reviewed 1 week ago

From the moment of our reservation until our departure, we felt less than special. For the price I was expecting a completely different experience. At reception the well dressed individual explained that all no king bed rooms remained, would the two bed room be okay? I responded that with our reservation if it was not okay we would have to...

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Helpful?
1Thank WRIGHTTRAVE
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

On behalf of all of our Ambassadors, thank you for choosing to stay at the World Golf Village Renaissance and for your feedback regarding your experience. The genuine care and comfort of our guests is our highest priority and we are very sorry your stay with us did not exceed your expectations. I can assure you that all bookings through...

Streetsboro, Ohio
Reviewed 1 week ago via mobile

Nice hotel. Issue is customer service. Terrible. I had an issue on day 2, contacted front desk. They said they would have someone get back to me. Nothing. Called on day 3. Again, someone would get back to me. Nothing. Day 4 at check out. Same thing. Took my cell and no call. Contacted Marriott after stay and they too...

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Helpful?
2Thank stark64
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

I am very sorry to hear that your stay was not up to our typical standard high levels. Please contact me at 904 940-8601 so I can discuss these challenges with you and get them corrected. Thank you - Justin

St. Petersburg, Florida
Reviewed 1 week ago via mobile

We were expecting a high end experience for the Thanksgiving weekend at the Renaissance, but it felt more like a Holiday Inn. There is nothing exceptional about these rooms; the amenities are no better than the discounted hotels I've stayed in when I traveled for work. The chef reached over my husband's plate and dragged his sleeve through his food,...

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1Thank Laura T
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

On behalf of all of our Ambassadors, thank you for choosing to stay at the WGV Renaissance Resort and for your feedback regarding your experience. The genuine care and comfort of our guests is our highest priority and we are very sorry your stay with us did not exceed your expectations. Thank you again for your valuable feedback and for...

Orlando, Florida, United States
Reviewed 2 weeks ago

We stayed in November, 2016 for 2 days and then my staff stayed 2 extra days. The hotel was very nice and the staff was great. Fresh infused water in the lobby daily for your water bottles! We had one problem which started when we made the reservation and continued thru check in and check out. They could not seem...

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Thank JoAnne Q
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

On behalf of the Ambassadors of the World Golf Village Renaissance we thank you for your kind words. We are delighted to hear that you enjoyed the Resort and its many amenities. We look forward to welcoming you back in the future.

Southport, NC, United States
Reviewed 2 weeks ago via mobile

We've visited this location on four separate occassions. We have enjoyed each time. Even though we are not golfers, we enjoy the amenities. We stay at the Bluegreen Facility which is a very nice place to stay and a great staff. The location is very convenient to down town St Augustine that is great place to visit. Easy access to...

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Thank Leon H
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for your excellent review of the World Golf Village. We appreciate your loyalty and look forward to welcoming you back in the future.

Lexington, South Carolina
Reviewed 2 weeks ago

The potential for the property to be much more than it is currently is evident. The location is convenient to I-95 so hopping off the interstate is a breeze. The grounds are very nice and the hotel itself has nice amenities. We have stayed here twice since March of this year and have had no problems with the rooms, the...

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Thank clearyra
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for your loyalty and for your feedback. Although we strive for perfection daily there are times when we do not meet our on very high standards. We are extremely sorry your stay was anything but the best. Should you return please contact me directly so I can do something special for your family.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore everything that downtown St. Augustine has to offer! Renaissance World Golf Village Resort and Convention Center offers a complimentary shuttle for individual guests to and from downtown St. Augustine(based on availability). The Renaissance World Golf Village Resort offers fresh, well appointed accommodations featuring 37 inch flat-panel televisions, sparkling new bathrooms and furnishings, high-speed wireless Internet access, spacious work areas, wet bars and refrigerators among many modern luxuries. Meet in the largest combination hotel and convention center between Orlando and Atlanta. Within 15 minutes of the resort enjoy 108 holes of championship golf, including the Slammer and Squire, located just steps from your guest room. ... more   less 

Additional Information about World Golf Village Renaissance St. Augustine Resort

Address: 500 S Legacy Trl, Saint Augustine, FL 32092-2719 (Formerly The Renaissance World Golf Village Resort)
Location: United States > Florida > Saint Augustine
Price Range: $119 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — World Golf Village Renaissance St. Augustine Resort 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Renaissance World Golf Village Hotel Saint Augustine
Renaissance Saint Augustine
Saint Augustine Renaissance
Hotel Style:
#12 Business Hotel in Saint Augustine
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Questions & Answers

Here's what travelers have asked, with answers from World Golf Village Renaissance St. Augustine Resort staff and other travelers.
6 questions
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Chattanooga, Tennessee, United States
6 months ago
Bermuda Run, North Carolina
over a year ago
Winter Haven, Florida
over a year ago
Wesley Chapel, Florida
over a year ago

See all questions (6)

Questions? Get answers from World Golf Village Renaissance St. Augustine Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“from the hotel associates, best rooms are booked directly with the hotel.”
 of 5 bubbles WRIGHTTRAVE, 1 week ago | Read review
“Third floor, balcony room overlooking the pool and putting greens!”
 of 5 bubbles joanneq998, 2 weeks ago | Read review
“If you like crowds they get busy on the weekends”
 of 5 bubbles TonyW685, 3 weeks ago | Read review
“Our room on the sixth floor, facing the pool/ golf course area, was quiet, and had a great view.”
 of 5 bubbles 952terryl, Oct 29, 2016 | Read review
“Go high, we were on the second floor and heard the gurgling lobby fountain for three nights.”
 of 5 bubbles Davidtw41, Oct 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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