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World Golf Village Renaissance St. Augustine Resort

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500 S Legacy Trail, Saint Augustine, FL 32092 (Formerly The Renaissance World Golf Village Resort)
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850 Reviews from our TripAdvisor Community

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Showing 845: English reviews
Gainesville, Florida
Level Contributor
105 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The resort itself is beautiful. We used many of the conference rooms for a business function being held there over several days. You can tell the hotel is older. It is still beautiful though. My bathroom had some mildew in the shower, which I thought was disgusting. Also, there is a giant gap on the bottom of all of the... More 

Helpful?
Thank LoveUFLoveFLA
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for discovering our beautiful resort. I will research your cleanliness comments as they are far from our high expectations. We will recognize Kesheem as well as he is a valuable asset to our team. We look forward to your next visit. More 

Naples, Florida
Level Contributor
803 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 399 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Physically, the hotel has not been updated since our last visit and it was tired then. Furniture, fixtures, bathroom shower and counters are from another era. Need to invest in order to get facility in sync with service. Brandon, (check-in), Jody, (concierge), Johnny ( valet), Ringo ( restaurant server) all worked very hard to make you feel welcome and they... More 

Helpful?
1 Thank Serviceprof
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for your loyalty. We are delighted to hear that the staff service was exceptional during your stay with us. More 

Southwest VA
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked two rooms here on the spur of the moment on a drive to Orlando. We got a great rate and were very pleased with the rooms. They were well appointed and very clean. I appreciated the wet bar and the nice bathroom. We had to wait a little while during check in because the employee that was helping... More 

Helpful?
Thank SevenSeasLagoon
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for your kind words. We look forward to your next visit. More 

Galax, Virginia
Level Contributor
131 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked a corner suite here on our trip back from Miami. It was very nice grounds as you came into the resort. The staff was super friendly. We enjoyed the room but found the beds to be a little smaller than we thought. A little bit dated in the room is the only reason I'm not giving 5 stars.... More 

Helpful?
Thank RastaMatt
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for discovering the Renaissance World Golf Village Resort. We hope you come back and see us. More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived after a day of college tours and the staff greeting was amazing. The resort is right in the center of the Golf Hall of Fame. Several restaurants, nice pool, billiard room, game room fitness area all where extremely nice. We where upgraded to 2 double bed suite with mini fridge and microwave. The common areas are well kept... More 

Helpful?
Thank Lou F
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

We appreciate you recognizing our hotel and all the World Golf Village has to offer. We look forward to welcoming you back in the future. More 

Charlottesville, Virginia
Level Contributor
77 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here over the past 5 years, accidentally due to my inlaws renting out their downstairs in Crescent Beach, of all the years driving past thankful we finally checked in. We have always had great service, rooms and eats, and the putting green fun, have had our family come visit for the day, including this past 7/2/16 in... More 

Helpful?
Thank CIndyCsml
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for your loyalty and feedback! We look forward to your sixth visit. Please let us know if there is anything we can do to make your stay more enjoyable. More 

Tampa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am not the type to complain, in fact most of my posts are positive and it is my policy to 'just not return.' But as an Elite member, as I have been for some time, I have to question my loyalty when I encounter such a property. I booked the hotel on line for 3 nights using points and... More 

Helpful?
1 Thank Gary B
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for sharing the feedback from your recent stay with us. I am disappointed to learn of the challenges you had at the Resort. Please know I have shared this with our Director of Operations so that the cause can be addressed and we can take a step towards improvement moving forward. Please feel free to call me at... More 

Groves, Texas
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This resort is nice and clean - great for banquets - restaurant is expensive but food is pretty good - breakfast Buffett was really good! Located near outlet malls and tourist sites - located approx 45 min from Jacksonville airport. Staff there was hit and miss when it came to being friendly and helpful -

Helpful?
Thank summertxrn
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

We are delighted to hear that you enjoyed your stay with us. We hope you come back and see us again soon. More 

Fair Lawn, New Jersey
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel is definitely not up to the standards one comes to expect from a Marriot property, The hotel itself as fine, but the staff, particularly the assistant manager, was awful. We asked for and received early check in, to find a loud, buzzing noise in our room. We asked to have our room changed and were told an engineer... More 

Helpful?
Thank judy236
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for choosing to stay with us and for taking the time to share your experience with us. We value feedback like yours and use it to improve. We are very sorry your stay was not what you expected and we did not deliver a exceptional experience. Should you return please contact me directly so I can ensure a... More 

Gainesville, Florida
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a very lovely hotel. The lobby is stunning, the staff are friendly, and the rooms are clean and comfortable. At check-in, they "upgraded" our room and allowed me to have a late check-out. I ordered room service breakfast and it arrived in a timely manner and was absolutely delicious. The room we stayed in may be an anomaly,... More 

Helpful?
Thank BellesMa102
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for taking the time to share feedback on your experience at our Resort. We are grateful for feedback like yours and will use it to improve our efficiency. We look forward to your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore everything that downtown St. Augustine has to offer! Renaissance World Golf Village Resort and Convention Center offers a complimentary shuttle for individual guests to and from downtown St. Augustine(based on availability). The Renaissance World Golf Village Resort offers fresh, well appointed accommodations featuring 37 inch flat-panel televisions, sparkling new bathrooms and furnishings, high-speed wireless Internet access, spacious work areas, wet bars and refrigerators among many modern luxuries. Meet in the largest combination hotel and convention center between Orlando and Atlanta. Within 15 minutes of the resort enjoy 108 holes of championship golf, including the Slammer and Squire, located just steps from your guest room. ... more   less 

Additional Information about World Golf Village Renaissance St. Augustine Resort

Address: 500 S Legacy Trail, Saint Augustine, FL 32092 (Formerly The Renaissance World Golf Village Resort)
Location: United States > Florida > Saint Augustine
Price Range: $137 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — World Golf Village Renaissance St. Augustine Resort 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Renaissance World Golf Village Hotel Saint Augustine
Renaissance Saint Augustine
Saint Augustine Renaissance
Hotel Style:
#12 Business Hotel in Saint Augustine
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