NUMBER OF ROOMS
One of the most filthy hotel rooms I have ever experienced. The management was rude and unprofessional, and unresponsive to complaints. The hotel pool is closed and appears to have been closed for an extended period of time. The pictures online are a total misrepresentation of the condition of the hotel. I would not recommend this hotel to a mortal enemy.
Shower floor felt like it w as going to break because of the flex. When taking a shower water came out of both the faucet and shower head and did not properly drain. Bathroom and room did not appear to be clean. Chairs seat cushions were heavily stained. No Cable. Breakfast was coffee or Tea and packaged muffins. We stayed the one night in St. Augustine. The Knights Inn is within walking distance (approximately a mile) to the center of town and attractions. Room had a small refrigerator and a microwave.
Worst hotel in St Augustine! My brother in law stayed there for a short time. At check out the manager charged him for 2 towels that were never even in the room when he checked in! Then he charged him $20 just because my husband visited with him there for 2 hrs one day! What a scam!!! Never go here! The rooms are dirty & smell bad & the manager will scam you for your money! He probably pocketed the extra charges.
This was the worst hotel experience I have ever had, it's very sad that it is in the middle of a Historic vacation spot. It was bad from the start, desk staff was very rude, when I informed her of the early check in time online, she told me that is priceline's fault. I booked another hotel, I could not get a refund at this point, but I could not stay there, RUN.
worst hotel ever!!! might as well stayed at bates hotel would have been better. rooms were cement walls which in itself is ok but at least paint them a decent color not dark dark brown n a beige to off set it. the bed u might as well slept on the floor as that's how thick the materess n bx spring were. the tub felt like it was gonna go through the floor good thing we were on the ground floor not far to fall. the pool had no water n the place had more stuff outsider for storage than inside. the furniture looked as if it has been there 3o yrs n thy hads the nerve to ask for security dep.for damages. the place is not pet freiendly n had to put a $25. non refundable deposit n was told it wouold have been $50 had we not bked on line. they have the nerve to charge over a $100 on wknds for this dunp, I asked for a xtra pillow n they were nice enough to give me 1 but it took 30min or longer for them to bring it to room n they weren't busy. must be they had to go out n buy 1 as im sure they don't have xras on hand to cheap to buy any. Im sure this place is privatel owned but corperate of the name should be ashamed that it carrys there name. DONT EVER STAY HERE!!!!!!!!!!!!…