Casa Monica Resort & Spa
95 Cordova St, St. Augustine, FL 32084-4424
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About
#65 of 151 hotels in St. Augustine
Location
4.9
Cleanliness
4.5
Service
4.3
Value
3.7
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From our Old World grandeur to the unrivaled location, Casa Monica Resort & Spa is anything but ordinary. Originally built in 1888, this hotel is nestled in the heart of St. Augustine's Historic District and within walking distance to popular sites such as Flagler College, Lightner Museum, Castillo de San Marcos and St. George Street. Our beautifully-appointed accommodations entwine vintage Moroccan charm with luxury amenities, including plush bedding, free Wi-Fi access, and flat-panel TVs. Connect your mind and body with a soothing treatment at Poseidon Spa or immerse yourself in the arts at our Bohemian Art Gallery before indulging in the bold flavors of Mediterranean cuisine at our on-site restaurant, Costa Brava. In the morning, grab a coffee at our on-site Starbucks and head to our private pool area with cabanas, or enjoy a beach day at our private Beach Club on St. Augustine's pristine beaches just a short drive away.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Historic Hotel
Languages Spoken
English, Spanish
Location
95 Cordova St, St. Augustine, FL 32084-4424
Casa Monica Resort & Spa
Getting there
Great for walkers
Grade: 100 out of 100
100
Jacksonville Intl Airport
47.3 mi•
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St. Augustine Airport
4.2 mi•
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Rental Cars
107 Restaurants
within 0.3 miles
2540Reviews31Q+A100Room tips
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A wonderful young lady.worys behind the bar at Casa Monica. Her name is Erin. She has an enchanting smile and a very engaging personality. During a recent visit she was very helpful with ordering a charcuterie board. Does not seem like a big deal but it ment something to us. Thanks Erin.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
The hotel stay for our middle of the week romantic getaway was absolutely perfect. The moment we walked into the hotel we were greeted by beautiful holiday decorations and at the front desk we were welcomed into the resort by Lakisha Powell. She welcomed us like good friends or family and was very friendly, professional, and knowledgeable about the area. Lakisha Powell was exceptional as she was enthusiastic about assisting us and went above and beyond to make our stay as pleasant as possible. Lakisha Powell is a main reason we would highly recommend this hotel to family and friends.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have stayed here a number of times. It is a beautiful historical property. It has its quirks being an older building but that is part of the charm. The staff is impeccable especially considering the time of year we visited during the Nights of Lights. Lakisha is a true gem and made our long weekend. She ensured we were settled in a room that met our needs and did it with grace. We sincerely appreciate her taking the time to take care of our request. All the staff working Thanksgiving weekend 2023 deserves special recognition as they were few against many and made sure that service was above expectation. Thank you!
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Supervisor on charge Aniya was incredibly incredibly inappropriate. When asked why our family was locked out of a room she threatened to call security on them after we went down and showed her we were recording the conversation and she acknowledged it was recording and called us belligerent as well and threatened to call security. We can submit video evidence if necessary to show that this was not the case. She needs significant amounts of training or a demotion
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel Management, Marketing at Casa Monica Resort & Spa
Responded 3 weeks ago
Dear JakewB1526PM, Thank you for taking the time to share your experience with us. Your feedback is truly appreciated as it helps us to identify areas where we can improve. I am sorry to hear that the service you received from our staff did not meet your expectations. Please know that this is not indicative of the high standards we strive to maintain at our resort. Rest assured that I have communicated your concerns to our team, and we have taken steps to address the issues you raised. We have reviewed our service standards and implemented training programs for our staff to ensure that our guests receive the warm and friendly service they expect and deserve. I hope that you will consider staying with us again in the future so that we may have the opportunity to provide you with the exceptional service and experience that our valued guests have come to expect from us. If there is anything else I can do to assist you, please do not hesitate to contact me directly. Warm regards, Roberto Orantes Director of Rooms Casa Monica Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A classic boutique hotel in the heart of St. Augustine. Marriott-run. Well-trained staff. Nicely-appointed rooms. A good small business conference destination. Two issues. Pool music is set way too high. Annoying. Unnecessary. Extremely loud in my room to the point I had to set TV volume well up to hear over the noise. Bathroom renovations in the lobby forced all guests to travel across the driveway to the meeting room side to use facilities. Also irritating. Obviously temporary but eroded the dining experience. Speaking of dining - our catered meals were good. Attentive staff. But I found the dining room and annex did not match the hotel reputation. I had two semi-disappointing meals. Didn't return dishes to the kitchen but should have. Always difficult when serving larger parties but my dishes had either sat too long before serving or were overdone. Average experience. My group's consensus was the same if not a bit lower.…
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Date of stay: November 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Stay in an exterior-facing room. Take the stairs if you're fit - they're quite elegant and you'll...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Management, Marketing at Casa Monica Resort & Spa
Responded 3 weeks ago
Dear skagittraveler, thank you for staying with us and taking the time to write a review. Your feedback is important to us, and we will work to identify opportunities for improvement. I apologize for any inconvenience you experienced during our lobby enhancement. I hope we will have the opportunity to welcome you back to enjoy our beautifully finished lobby, restaurant and bar. Thank you for recognizing our well-trained, attentive staff and our nicely appointed rooms. Please do reach out to me if you travels bring you back to Casa Monica so that I can oversee your stay and turn your experience into a wonderfully memorable one! Kind Regards, Lori Morita
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not worth the money, we have been here 4 times now, simply for the EASE and proximity to the college. The room smell musty and like animal urine. EVERY time we have stayed here the hot water is not working it is luke warm to take showers at best so frustrating for what you pay! Don't bother calling down to room service, or the desk no one ever answers and they blame the phone system. The reno is beautiful however on the main level, and we are so glad to see life back in this area, the dining, live music, and hang out areas are great!!
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel Management, Marketing at Casa Monica Resort & Spa
Responded 3 weeks ago
Dear Shannah69, I wanted to take a moment to thank you for choosing Casa Monica Resort & Spa for your recent stay. It's always a pleasure to welcome guests like you to our property and share the beauty of our city with them. However, I also wanted to apologize for not being able to provide you with an experience that met your expectations. I understand that we did not deliver on our promise to provide you with a relaxing and rejuvenating stay, and for that, we are truly sorry. Your feedback is important to us, and we appreciate you sharing it with us. I want to assure you that we take your concerns seriously, and we are committed to making things right. If you decide to visit us again in the future, please don't hesitate to contact me directly, and I will make sure that we not only meet but exceed your expectations. As a token of our appreciation, I would also like to offer you a complimentary room upgrade on your next stay. Once again, thank you for being a valued guest, and we hope to have the pleasure of welcoming you back soon. Best regards, Roberto Orantes Director of Rooms Casa Monica Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent experience in a historical setting. Friendly staff offering help at each encounter. Fine bar and art decorating every wall. Many sights to visit within walking distance. Beautiful buildings in every direction.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: the city does not allow signs to valet paring. Entrance to parking is at the cities "Metered...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were traveling the ICW from Charleston and this was night two for us. Short walk from the municipal marina to the hotel. We found the front desk clerk lovely and efficient. She offered us a glass of champagne which was nice. We did spend time at the new bar. It is beautiful but I think they missed an opportunity to make it larger since it only has 8 seats. We tried the wagyu meatballs and they were delicious. We found Erin and the food and beverage manager (name escapes me) very nice and fun. It is my understanding that the rooms will be renovated next. I look forward to returning when all renovations are completed.
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel lobby is under construction so you will not have the same experience staying at the hotel at the moment. The check in lobby is tiny and those who work there are very nice but excruciating slow. My room was not ready so I went to the restaurant inside the hotel for lunch and had the worst food of my life. Do not bother. It’s an okay hotel with very high prices that gets people because its old world. Everything about the hotel is old. The gym is very tiny also. There’s no bathroom at the gym. Just a few machines in a very small space.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Wait until after all the construction is completed to stay there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Management, Marketing at Casa Monica Resort & Spa
Responded Oct 24, 2023
Dear Blondieitaliano, Thank you for taking the time to share your experience with us regarding your check-in and restaurant experience. On behalf of the Casa Monica Resort & Spa, please accept our sincere apologies for falling short of your expectations. I have shared this with the appropriate hotel teams to ensure this was an isolated issue corrected moving forward. Once again, my heartfelt apologies and we look forward to welcoming you back and extending the standards of excellence you have come to expect from Casa Monica Resort & Spa. Sincerely, Roberto Orantes Director of Rooms Casa Monica Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for my birthday weekend. The staff was wonderful. Everyone from the front desk, to valet, to the bartenders at the makeshift satellite bar. A little disappointed and caught off guard we did not receive an email or phone call from the hotel regarding the current renovations upon booking. Waking up to tile saws and other noises coming from the floor below was less than ideal for what was supposed to be a quiet weekend out of town. Because of the renovations, we were told the nearest restroom was the pool restroom or up the exterior stairs near the valet stand (but these were locked). On Sunday afternoon, we wanted to catch one of the football games and have some drinks downstairs. We were unable to do this because the tv near their satellite bar wasn’t streaming anything. We were told we could sign into one of our own personal streaming services if we wanted to use the smart tv. We opted to grab a drink and just watch the last few minutes in our room. Not the bartender’s fault but something small that should have been given a little thought on a football Sunday. The location was perfect walking distance to everything we wanted. Overall, would absolutely stay again….once the much needed updates and renovations are completed. …
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$304 - $521 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa monica, autograph collection hotel saint augustine, casa monica saint augustine, casa monica st augustine, hotel casa monica, casa monica hotel
FORMERLY KNOWN AS
Casa Monica, Autograph Collection
LOCATION
United StatesFloridaSt. Augustine
NUMBER OF ROOMS
137
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Claim Your ListingCASA MONICA RESORT & SPA - Updated 2023 Prices & Hotel Reviews (St. Augustine, FL)
Frequently Asked Questions about Casa Monica Resort & Spa
What are some of the property amenities at Casa Monica Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Casa Monica Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Casa Monica Resort & Spa?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
Are there opportunities to exercise at Casa Monica Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Casa Monica Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Casa Monica Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Casa Monica Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Casa Monica Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Does Casa Monica Resort & Spa have any great views?
Yes, guests often enjoy the park view available here.
Is Casa Monica Resort & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.