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Laterra Resort & Spa

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50 Reviews from our TripAdvisor Community

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Showing 50: English reviews
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Reviewed November 26, 2016

I can't say enough negative things: dirty, no sheets on beds, mildew and mold, unequipped kitchen, non-working TVs, no management help,and even short of light bulbs. Is that enough to convince you not to stay?

Thank Timothy C
Corpus Christi, Texas
Reviewed November 2, 2016

Book through VRBO or World Golf Village Realty only. We stayed here in 2014, and again October 2016; stayed at the same unit both times & booked through VRBO. This is the only unit we've booked twice (because we love the cleanliness, decor, first floor w/courtyard, pet friendly, gated community....superb owner operated who is VERY quick to respond & does...

Thank pickyeater2
Saint Augustine, Florida
Reviewed July 5, 2016 via mobile

Laterra Condos formerly known as LaTerra Spa and Resort consist of 150 individually owned condos. There are several management companies with the majority (over 60) managed by Int'l Golf Realty. Most, if not all of the complaints are about one company who doesn't answer the phone, doesn't tend to the needs of the customer and rarely responds to emails. Unfortunately,...

4Thank Marilyn G
Paxton, Massachusetts
Reviewed April 11, 2016

We needed a pet friendly condo or home for a March vacation on the northern east coast of Florida. searched VRBO and found a few condo units in the World Golf Village that allowed pets (not all of them do). We booked a 2 bedroom/2 bath unit. Upon arrival we were stopped at the guard house, they wanted proof we...

Thank paho312
Quincy, Florida
Reviewed June 29, 2015

We had seven ladies spending a weekend together. Our condo was 3 BR which suited us well. The pool was lovely the whirlpool wasn't whirling but it was nice & warm. The overall property is well maintained without seeing anyone doing it. There are a LOT of dogs visiting. Most were on leashes I saw a couple just running around....

Thank cch201
Reviewed April 12, 2015 via mobile

My fiance and i arrived in st. Augustine around 330-4pm to go pick up our keys to our room from this building where you put a 3 digit code in to unlock and note that anyone can get in this box all they have to do is call the number and it tells you on their voicemail bc no one...

2Thank Ashley T
Saint Augustine, Florida
Reviewed March 24, 2015

Laterra has many great condos that you can chose from. The company that manages many of the units has a very professional management staff that attends to all of your needs. The check in/out process is a breeze and the condos are all fully stocked with everything you would need. The rooms are very clean and the staff is so...

Thank OceanBreeze2015
Ludowici, Georgia
Reviewed March 23, 2015

As noted by others who stayed at the property, there is no staff on site. The condo is in desperate need of repairs and updated decorum. We had problems opening the door every time we entered the condo, it was jammed. The food disposal was broken which caused the sink to clog up, it was obvious that food from previous...

3Thank 411Hafit
Culpeper, Virginia
Reviewed February 12, 2015

I made the mistake of prepaying for this location ( which I will never do again ). Be warned that there is no staff on site to help if there is a problem. This was the worst experience I've ever had at a hotel/motel/rental. When I arrived, it took 45 minutes to find the room, and no one could help...

3Thank James J
Miami, Florida
Reviewed January 2, 2015

We arrived on December 2014 and had to go pick up the keys at a nearby place. When we arrived the condominium was not clean at all. Starting with the kitchen the microwave and the oven were full of grease. The fridge was dirty. Used linens on the bed and no extra linens. The rug was dirty. We tried calling...

6Thank gigy2015
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Pool/Beach Area (5)
Dining (7)
Hotel & Grounds (5)
Bathroom (11)
Room/Suite (7)
Family/Play Areas (2)
Other (7)
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  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Laterra Resort & Spa

Address: 955 Registry Boulevard, Suite 118, Saint Augustine, FL 32092
Location: United States > Florida > Saint Augustine
Price Range: $142 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Laterra Resort & Spa 3.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Laterra Resort And Spa
Laterra Hotel Saint Augustine
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Questions & Answers

Here's what travelers have asked, with answers from Laterra Resort & Spa staff and other travelers.
4 questions
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Questions? Get answers from Laterra Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book only thru VRBO or World Golf Village Realty”
 of 5 bubbles pickyeater2, Nov 2, 2016 | Read review
“ask for pool or pond view”
 of 5 bubbles paho312, Apr 11, 2016 | Read review
“I would not recommend this place”
 of 5 bubbles 411Hafit, Mar 23, 2015 | Read review
“Choose one in another location. The current leasing company simply does not seem to have any interest in providing any level of service.”
 of 5 bubbles jamesjI1057MV, Feb 12, 2015 | Read review
“Don't stay there.”
 of 5 bubbles gigy2015, Jan 2, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question