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Laterra Resort & Spa

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Laterra Resort & Spa
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48 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Saint Augustine, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 5, 2016 via mobile

Laterra Condos formerly known as LaTerra Spa and Resort consist of 150 individually owned condos. There are several management companies with the majority (over 60) managed by Int'l Golf Realty. Most, if not all of the complaints are about one company who doesn't answer the phone, doesn't tend to the needs of the customer and rarely responds to emails. Unfortunately,... More 

Helpful?
2 Thank Marilyn G
Paxton, Massachusetts
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 11, 2016

We needed a pet friendly condo or home for a March vacation on the northern east coast of Florida. searched VRBO and found a few condo units in the World Golf Village that allowed pets (not all of them do). We booked a 2 bedroom/2 bath unit. Upon arrival we were stopped at the guard house, they wanted proof we... More 

Helpful?
Thank paho312
Quincy, Florida
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 29, 2015

We had seven ladies spending a weekend together. Our condo was 3 BR which suited us well. The pool was lovely the whirlpool wasn't whirling but it was nice & warm. The overall property is well maintained without seeing anyone doing it. There are a LOT of dogs visiting. Most were on leashes I saw a couple just running around.... More 

Helpful?
Thank cch201
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 12, 2015 via mobile

My fiance and i arrived in st. Augustine around 330-4pm to go pick up our keys to our room from this building where you put a 3 digit code in to unlock and note that anyone can get in this box all they have to do is call the number and it tells you on their voicemail bc no one... More 

Helpful?
2 Thank Ashley T
Saint Augustine, Florida
1 review
5 of 5 stars Reviewed March 24, 2015

Laterra has many great condos that you can chose from. The company that manages many of the units has a very professional management staff that attends to all of your needs. The check in/out process is a breeze and the condos are all fully stocked with everything you would need. The rooms are very clean and the staff is so... More 

Helpful?
Thank OceanBreeze2015
Ludowici, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 23, 2015

As noted by others who stayed at the property, there is no staff on site. The condo is in desperate need of repairs and updated decorum. We had problems opening the door every time we entered the condo, it was jammed. The food disposal was broken which caused the sink to clog up, it was obvious that food from previous... More 

Helpful?
3 Thank 411Hafit
Culpeper, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 12, 2015

I made the mistake of prepaying for this location ( which I will never do again ). Be warned that there is no staff on site to help if there is a problem. This was the worst experience I've ever had at a hotel/motel/rental. When I arrived, it took 45 minutes to find the room, and no one could help... More 

Helpful?
3 Thank James J
Miami, Florida
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed January 2, 2015

We arrived on December 2014 and had to go pick up the keys at a nearby place. When we arrived the condominium was not clean at all. Starting with the kitchen the microwave and the oven were full of grease. The fridge was dirty. Used linens on the bed and no extra linens. The rug was dirty. We tried calling... More 

Helpful?
6 Thank gigy2015
Miami, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed December 27, 2014

I reserved two rooms in this hotel to stay between 12/25/14 to 12/28/14. Reason: My birthday celebration with my family. WORST experience ever so far. As I said before; got two rooms; the first room the key card did not work; tried to call for customer service and found out is easiest to reach the president than to reach LATERRA;... More 

Helpful?
7 Thank HelloImEloy
Lakeland, Florida
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 26, 2014

My husband and I decided to go to St. Augustine for our 25th wedding anniversary so we chose to stay at LaTerra. We had to pick up our key at a lock box a short distance from the condo which was not a problem. The room was very comfortable and had a nice kitchen. It was very quiet. In fact... More 

Helpful?
6 Thank Maggie D
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Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Laterra Resort & Spa

Address: 955 Registry Blvd, Suite 118, Saint Augustine, FL 32092-3669
Location: United States > Florida > Saint Augustine
Price Range: $142 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Laterra Resort & Spa 3.5*
Number of rooms: 115
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Also Known As:
Laterra Hotel Saint Augustine
Laterra Resort And Spa
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