We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn & Suites I-95 Outlet Mall

Traveler (41)
Room & Suite (210)
Pool & Beach (25)

About

#27 of 80 hotels in St. Augustine
Location
Cleanliness
Service
Value
Explore Florida’s First Coast region and enjoy easy access to premier shopping during your stay at the Comfort Inn & Suites ® I-95 - Outlet Mall. Our St. Augustine, FL hotel is conveniently located off I-95, the St. Augustine premium outlets and the city’s famous sites. Explore other convenient locations such as Lightner Museum, Flagler College, Flagler Hospital, and St. Augustine Beaches. Whether you’re visiting to shop, dine or explore the rich culture of Saint Augustine, FL—our vacation hotel is close to the action at the Comfort Inn & Suites I-95 - Outlet Mall. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges® Rewards program.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Non-smoking hotel
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Breakfast available
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Show more
Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Iron
Microwave
Refrigerator
Show more
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English

Location

Full view
45Car recommended
Grade: 45 out of 100
21Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
707Reviews
19Q+A
100Room tips
Traveler rating
  • 399
  • 196
  • 66
  • 22
  • 24
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
The staff were friendly. Our room was a bit well used and had a bit of an odor. Pretty typical of a beach area but we were hoping that being further away from the action, the rooms would be more well kept. We paid over $300 one day for this room over the weekend. I'm not
Read more
Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded Mar 23, 2019
Hello Guest, Thanks for the feedback. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again, Sincerely, Hotel Manager.
Read more
Check In was nice. Room wase nice. We were there 2 days. Got up at 6am on departure day and the bathroom light was out. Called to the desk and was told he was by himself and could do nothing but he'd write it down. Nobody else would be there till 7:30. Pretty
Read more
Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded Mar 23, 2019
Hello Sandy, Greetings from the Comfort Inn & Suites, St.Augustine FL. Thanks for the mixed feedback with the positives as well as otherwise. We are continuously improving and will definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
Read more
My husband and I are Choice Privileges members and receive satisfactory service from Comfort Inn & Suites. Comfortable, safe, complimentary simple breakfast... never failing satisfaction. We will continue to frequent Comfort Inn
Read more
Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded Jan 23, 2019
Hello Guest, Thank you so much for the review about your stay at the Comfort Inn & Suites St.Augustine. I am very happy to hear that you had a nice check in and hope that you enjoyed your stay with us. We do plan on adding more value to our services so that our guests receive the finest hospitality. Thank you once again for your review and hope to see you again, Sincerely, Hotel Manager.
Read more
They offer a breakfast in a small room. Lines start very early in the morning. Wait is long. Not worth it. Big expense if you have a pet; at least you can bring yours. Bed was comfortable. Good location.
Read more
Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded Jan 23, 2019
Hello Guest, Thanks for choosing the Comfort Inn & Suites, ​St.Augustine. Appreciate your feedback and telling us what you liked and what lacked during your stay. We shall work further to improve the amenities and hospitality. Hope to welcome you again soon, Sincerely, Hotel Manager.
Read more
Difficult to pull in and out of parking lot, room was not ready at check in time and the breakfast was substandard, There was no fruit, no scrambled eggs and no low fat yogurt. I was told they were waiting on a delivery, Someone didn't order enough for a busy holiday weekend.
Read more
Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded Jan 8, 2019
Dear Guest, We are very sorry to read about the poor experience you had at the Comfort Inn & Suites, St.Augustine. Please accept our sincere apologies, this is indeed very unfortunate. Rest assured I fully understand your disappointment and frustration due to the multiple issues you have mentioned. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you do consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager.
Read more
PRICE RANGE
$86 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel saint augustine, comfort inn and suites, comfort inn saint augustine, country inn saint augustine, saint augustine country inn
LOCATION
United StatesFloridaSt. Augustine
NUMBER OF ROOMS
54
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing