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Comfort Inn & Suites I-95 Outlet Mall

Traveler (41)
Room & Suite (210)
Pool & Beach (25)

About

#27 of 81 hotels in St. Augustine
Location
Cleanliness
Service
Value
Explore Florida’s First Coast region and enjoy easy access to premier shopping during your stay at the Comfort Inn & Suites ® I-95 - Outlet Mall. Our St. Augustine, FL hotel is conveniently located off I-95, the St. Augustine premium outlets and the city’s famous sites. Explore other convenient locations such as Lightner Museum, Flagler College, Flagler Hospital, and St. Augustine Beaches. Whether you’re visiting to shop, dine or explore the rich culture of Saint Augustine, FL—our vacation hotel is close to the action at the Comfort Inn & Suites I-95 - Outlet Mall. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges® Rewards program.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Breakfast Available
Business Center with Internet Access
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet

Location

Full view
45Car recommended
Grade: 45 out of 100
21Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
707Reviews
19Q+A
100Room tips
Traveler rating
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Popular mentions
Cole at the front desk was awesome the room was great and breakfast was excellent this was by far one of the better hotels I’ve stayed at in Saint Augustine on my trips down here for vacations and family trips
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Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded 1 week ago
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Nice that you liked the hospitality and appreciating Cole. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
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Booked thru Choice Hotel. Wanted a suite because of grandkids with us. Could not use point for suite but could pay 160per night. What good are points if you can not use . The pool was refreshing but very dirty and there was a smell of propane coming from around the building,
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Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded 3 weeks ago
Hello Guest, Greetings from the Comfort Inn & Suites I-95 Outlet Mall. Thanks for the mixed feedback with the positives as well as otherwise. We are continuously improving and will definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
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+1
We came to St Augustine for a timeshare presentation. We booked a room for three nights. The presentation was on the second day we arrived. We left a day early because the hotel was so inferior. This was one of five hotels we stayed in on our trip and by far it was the worst. It
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Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded 3 weeks ago
Dear Esteemed Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.
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The hotel was very nice, but the coffee and tea and breakfast area were locked during other hours. Coffee and tea should be available all the time, without asking. We had to wait for the desk clerk to come back from an errand or break to access the room. Also, we couldn't
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Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded May 4, 2019
Hello Guest, Thanks for the stay at the Comfort Suites and the feedback. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again, Sincerely, Hotel Manager.
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This review is for room 203 at the Hotel. We have stayed at a lot of Comfort Suites as we have always had nice clean rooms and a great staff at them and a good value for the money. But not this one. Would give zero rating if possible. We needed a room for just one night as we
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Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded May 4, 2019
Dear Valued Guest, Greetings from the Comfort Inn & Suites I-95 Outlet Mall We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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PRICE RANGE
$92 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel saint augustinecomfort inn and suitescomfort inn saint augustinecountry inn saint augustinesaint augustine country inn
LOCATION
United StatesFloridaSt. Augustine
NUMBER OF ROOMS
54
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