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Comfort Inn & Suites I-95 Outlet Mall

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (41)
Room & Suite (210)
Pool & Beach (25)

About

#27 of 80 hotels in St. Augustine
Location
Cleanliness
Service
Value
Explore Florida’s First Coast region and enjoy easy access to premier shopping during your stay at the Comfort Inn & Suites ® I-95 - Outlet Mall. Our St. Augustine, FL hotel is conveniently located off I-95, the St. Augustine premium outlets and the city’s famous sites. Explore other convenient locations such as Lightner Museum, Flagler College, Flagler Hospital, and St. Augustine Beaches. Whether you’re visiting to shop, dine or explore the rich culture of Saint Augustine, FL—our vacation hotel is close to the action at the Comfort Inn & Suites I-95 - Outlet Mall. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges® Rewards program.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Non-smoking hotel
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Breakfast available
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Iron
Microwave
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English

Location

Full view
45Car recommended
Grade: 45 out of 100
21Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
707Reviews
19Q+A
100Room tips
Traveler rating
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Popular mentions
Not all that much to report. Very quick checkin. Large clean room and bathroom. AC, fridge and microwave worked. On the other hand, the walls were very thin. Ordinary conversation in the next room could be heard clearly. (Happily, the people went to bed early. ). Breakfast was adequate, with the usual waffles but my wife reported that the coffee was about the worst she ever had. Tasted like warm water poured over used coffee grounds. As I said-average.
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Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded 3 weeks ago
Dear Guest, We appreciate you taking the time to review your experience at our hotel. While we're thrilled to hear enjoyed our Large clean room, bathroom, and other amenities, we apologize for the breakfast issues your wife experienced during your stay. We have noted your remark on the breakfast and we have ensured that our entire guest gets the finest quality stuff always. We hope to have the opportunity to welcome you back soon. Sincerely Hotel Manager
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Cole at the front desk was awesome the room was great and breakfast was excellent this was by far one of the better hotels I’ve stayed at in Saint Augustine on my trips down here for vacations and family trips
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Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded Jun 10, 2019
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Nice that you liked the hospitality and appreciating Cole. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
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Booked thru Choice Hotel. Wanted a suite because of grandkids with us. Could not use point for suite but could pay 160per night. What good are points if you can not use . The pool was refreshing but very dirty and there was a smell of propane coming from around the building, the front desk attendant was very helpful when you could find her, was always out side smoking in front of the building, making the entrance into lobby smell like smoke. Breakfast was ok, typical breakfast for comfort inn 🏨.
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Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded May 27, 2019
Hello Guest, Greetings from the Comfort Inn & Suites I-95 Outlet Mall. Thanks for the mixed feedback with the positives as well as otherwise. We are continuously improving and will definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
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+1
We came to St Augustine for a timeshare presentation. We booked a room for three nights. The presentation was on the second day we arrived. We left a day early because the hotel was so inferior. This was one of five hotels we stayed in on our trip and by far it was the worst. It is badly in need of updating. The common areas are dark and dirty looking. The carpet in the hallways is stained and the lighting is dim. The side door where you come in is filthy, badly in need of a paint job and the rug is all chewed up. The rooms were clean but needed to be painted, the color is so dark it look dirty. You can tell there had been a wallpaper border near the ceiling that had been taken down and not repainted. We came back to the room on the second day and the maid had changed out our towels but did nothing else, the bed was unmade the trash hadn't been emptied. I needed to review and respond to a legal document that had been emailed to me. I asked if there was a computer and printer available so I didn't have to use my phone. I was directed to a computer in the lobby. I could not access Yahoo email. The computer was a Windows 7 Edition. I ended up having to use my phone. Because this was free I didn't expect to be put up in a fancy hotel but if I had been paying myself I would never have stayed here.
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Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded May 27, 2019
Dear Esteemed Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.
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The hotel was very nice, but the coffee and tea and breakfast area were locked during other hours. Coffee and tea should be available all the time, without asking. We had to wait for the desk clerk to come back from an errand or break to access the room. Also, we couldn't imagine why the handicap room we rented would be the last room on the 2nd level, the furthest from the elevator. Poor planning in that respect. Other than that the room was fine.
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Response from comfortinnoutletmall, Hotel Manager at Comfort Inn & Suites I-95 Outlet Mall
Responded May 4, 2019
Hello Guest, Thanks for the stay at the Comfort Suites and the feedback. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again, Sincerely, Hotel Manager.
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PRICE RANGE
$86 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel saint augustine, comfort inn and suites, comfort inn saint augustine, country inn saint augustine, saint augustine country inn
LOCATION
United StatesFloridaSt. Augustine
NUMBER OF ROOMS
54
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