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Comfort Inn & Suites

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527 Reviews from our TripAdvisor Community

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Showing 514: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I were visiting family in St. Augustine and booked this hotel based on reviews and I have to say it lived up to them! I interacted with the manager Mac many times and he could not have been more pleasant, helpful and accommodating. They room was spacious, very clean and comfortable. The breakfast was plentiful and very... More 

Helpful?
Thank Leigh B
Charleston, South Carolina
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hubby and I stayed here for a quick birthday getaway... July 24-26, 2016. First of all, it's very convenient being just off exit 318 of I-95. All the staff were welcoming and helpful. Our room was large and the bed very comfortable. We loved visiting St. Augustine and plan to return in the not so distant future. I would recommend... More 

Helpful?
Thank LadyLeo725
Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for 2 nights, as soon as you enter the room smell like cat pee, the shower was dirty, the room is dusty, and the AC was moldy. The room was so hot, I reported to the General Mgr. Jerry he did not care, he just said sorry I will have someone check it the service... More 

Helpful?
Thank Nerly f
maschrack
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good location and service was mostly good. Room was not as clean as I would expect from a Comfort Inn property. Breakfast was for the most part adequate, needs a little more variety especially for those staying multiple days.

Helpful?
Thank maschrack
nalarakhia, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of your stay at The Comfort Inn in St. Augustine. We are sorry you felt your room was not clean. Housekeeping is the utmost priority for us, as such we have passed your comments to our management team. Thank you for your comments. More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I stayed for one night and were greeted with smiles and friendliness from the start and even got a Hershey bar for checking in (bonus!). The room was clean and visually appealing even though there was a smell of smoke from the previous user but can't fault the hotel for that being as there are signs saying... More 

Helpful?
Thank Jorge S
nalarakhia, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of your stay at the Comfort Inn Hotel in St. Augustine. We are happy to hear you enjoyed your stay with us. We look forward to your return! More 

Mound, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

some odd smell in room -and they ran out of butter for toast and waffles 2 hrs before breakfast was over - hardly any refrigerated items- nothing was replenished--: ( why have toast or waffles out if you don't have butter to put on them--they seemed to be low on everything --they did comp our parking -- which we didn't... More 

Helpful?
Thank GCOVELL1968
Florida
Level Contributor
108 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel. Checking in was simple and painless. The rooms are spacious and very clean. The pool is wonderful and outside. There's shopping walking distance and changing my reservations was easy.

Helpful?
Thank M-FHotelHopper
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking time to write this feedback review. Truly appreciated for your feedback. We are extremely delighted your stay was Great with our clean and spacious rooms. Glad you took the advantage of shopping malls close by. We look forward to welcoming you back again very soon. Sincerely, Mac Jerry, General Manager 904-824-0355 More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My family and I spent 4 nights here over the 4th of July weekend. Found the staff very accommodating, rooms were clean, beds were cozy, and wife was happy! I liked the location close to the outlet shops, and 6 miles to downtown. Shout out to Cameron at the front desk, he went above and beyond his call of duty... More 

Helpful?
1 Thank Joe H
nalarakhia, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of your stay at the Comfort Inn St. Augustine. We are thrilled to hear that you enjoyed your stay, and that Cameron was helpful and offered great service during your stay. We hope that you will stay with us again on your next visit. More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

The room here was not my issue. We made reservations 3 months prior and according to their policy you have until 7am to claim your reservation. After telling them on a call we would be in around 3am (well before the deadline) we arrived to find our reservation had been given away. Then we had our toilet break upon our... More 

Helpful?
Thank Michael G
nalarakhia, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thanks for your review of your stay at the Comfort Inn St. Augustine. We are very sorry for your experience. Even though you arrived at 5AM, we were still able to give you a room, your reservation was not given away. Next time you stay with us, please do inform us of any issues you are having with your room.... More 

Dundee, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Budget hotel, convenient to outlet malls and access to downtown St Augustine or the beach. Room was suitable, free breakfast had a great choice, though the same every day. Staff were friendly, particularly Cameron on the front desk. His warm and happy attitude and heartfelt service was a great asset to the hotel.

Helpful?
Thank Bev A
nalarakhia, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you very much for your review of your stay at the Comfort Inn in St. Augustine. We are very pleased to hear that you enjoyed your stay. We have mentioned to Cameron that you were very happy with his service and we agree, he is definitely an asset to our team. We hope you will choose the Comfort Inn... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
St. Augustine Comfort Inn & Suites is a AAA approved Three Diamond rated, Indoor hotel with spacious Standard rooms and Suites. We offer Free HOT deluxe breakfast & Wi-Fi. Conveniently located off of I-95 & State Road 16 and Just minutes away to Outlet Malls, Historic downtown, Beaches, World Golf Village, Imax Theater, Flagler College, and St. Augustine Lighthouse & Museum. Friendly staff and very clean rooms. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2367 State Road 16, Saint Augustine, FL 32084
Location: United States > Florida > Saint Augustine
Price Range: $85 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Comfort Hotel Saint Augustine
Comfort Inn And Suites
Comfort Inn Saint Augustine
Country Inn Saint Augustine
Saint Augustine Country Inn
Hotel Style:
#9 Business Hotel in Saint Augustine
#14 Family Hotel in Saint Augustine
#16 Romantic Hotel in Saint Augustine
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