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Comfort Suites Downtown

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Comfort Suites Downtown
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371 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Springfield, Massachusetts
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice hotel within walking distance of sightseeing. Just walk a block to the trolley, very easy. Within walking distance of the village. The staff was friendly and accommodating. The room was clean and looked pretty new. The breakfast was the usual fare, waffle maker, cereals, muffins and such. They also had eggs and sausage. What was very nice was... More 

Helpful?
Thank BarefootBeachcomber
ComfortSuites32084, General Manager at Comfort Suites Downtown, responded to this review

Thank you for giving us a 5 star review. Roxanne our breakfast attendant works very hard to make sure everything is re-filled and topped up during our breakfast rush. I am glad you noticed her hard work. Thank you for staying with us and we look forward to seeing you in the future. Kind Regards Robert W General Manager. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a great time at this hotel. Everyone was very friendly. Breakfast was very good. The rooms were clean, comfortable and our jacuzzi in the room was a big plus. The location is great. Very close to most attractions. The parking fee was a little strange, especially since night two we had to park at a restaurant across the... More 

Helpful?
Thank Yadira R
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for giving us a 5 star review. We only have a very limited number of parking spots. We have 51 rooms so we have 51 parking spots. This is why we have an agreement with our neighbor across the street to ensure everyone has a spot to park. Unfortunately some guests come with 2 cars, so we need... More 

Orlando, Florida
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A friend recommended this hotel. What a great location, right across the street from Ripley's and the Trolleys. The room was clean and comfortable, the breakfast was just so-so, but there are plenty of restaurants close by. You can park your car here and not ever need it again unless you plan to go to the beach. The price is... More 

Helpful?
Thank kimlovesfl
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write a review. Yes, our location is excellent. We are so close to downtown St Augustine. We are very happy you enjoyed your time with us. Thank you and we hope to have you stay with us again soon. Kind Regards The Comfort Inn Management Team. More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel a few times, and recently they have gotten worse! The wifi never works, their system is always down and they have trouble checking people in and out, the breakfast is awful, and their prices are ridiculous! We made a reservation and even after showing them the confirmation email, they couldnt find it and refused... More 

Helpful?
1 Thank Htaytor93
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We are very sorry to hear you did not enjoy your time with us. We are in the process of looking over all these reviews to give us some guide lines to help... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Very large and clean room and bath. Very quite and close to most every thing in St. Augustine Free breakfast was excellent, fresh do it yourself waffles. fruit, eggs, sausage sweet rolls, toast and muffins. I would recommend to everyone who wants to stay in old St. Augustine, Also has fitness room and snack room. Coffee, refrig, and mico in... More 

Helpful?
1 Thank cjd7sed
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for the 5 star review. Our team works very hard to make sure everyone has a wonderful stay. We are very happy your enjoyed yourselves and we look forward to your return. Kind Regards The Comfort Suites Management Team More 

Tampa, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is modern looking, the staff is nice, but the rooms just felt damp all the time. Our towels never dried completely. Hallways in the hotel were hot. The elevator groaned everytime we go on. Pool was like bathwater. The breakfast was good and the staff could not have been nicer. Location was good, close to the historic area.... More 

Helpful?
2 Thank Susanlynn0512
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management. More 

Saratoga Springs, New York
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 23, 2016 via mobile

My husband and I stayed here one night while in St. Augustine for our 15 year wedding anniversary. Check-in was quick and easy and the woman at reception was very pleasant. The walk to downtown was about 10 minutes, which was the main reason we chose this hotel. Most of the lodging options in downtown are twice the price, so... More 

Helpful?
1 Thank Farr81901
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management. More 

Tarpon Springs, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016

Went on a girls weekend get away. This place was nice the rooms were nice and clean and the staff was excellent. It was a short walking distance to Historic Downtown without the price of staying downtown. I would stay here again in a heart beat. I would also like to mention that Jim at the front desk was amazing... More 

Helpful?
1 Thank lafrance4562016
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for giving us a 5 Star review. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management. More 

Jacksonville, Florida
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

I loved the location and surrounding area, I loved the service, I loved the room along with the amenities, I loved the hotel atmosphere. I loved everything about this Comfort Suites location. You can't go wrong with booking a stay here. Definitely planning another stay.

Helpful?
1 Thank Rklittles
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for giving us a 5 Star review. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management. More 

Saint Augustine, Florida
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed August 11, 2016

Room was clean and comfortable. The desk clerk was absent from the front desk most ot the stay. The location was perfect for my needs...I could walk anywhere in the city. I'd stay again for the convenience.

Helpful?
Thank Terry Lee C
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Breakfast Available
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Suites Downtown

Address: 42 San Marco Ave, Saint Augustine, FL 32084-3275
Location: United States > Florida > Saint Augustine
Price Range: $97 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Downtown 2.5*
Number of rooms: 51
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Also Known As:
Comfort Suites Downtown Hotel Saint Augustine
Downtown Comfort Suites
Comfort Suites Saint Augustine
Saint Augustine Comfort Suites
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