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Comfort Suites Downtown

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Comfort Suites Downtown
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384 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Zephyrhills, Florida
Reviewed yesterday NEW

Would not stay here again. Bottom of bathroom door was peeling away, showing particle board. Door around handle was dirty. Ice machine on 3rd floor broke and was not repaired during our stay. Tuesday the elevator was broken down. Wednesday morning there was no hot water. Breakfast bar was very slow to re-supply and rarely wiped up. Housekeeping not too...

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Helpful?
Thank nalexander22
Reviewed 4 days ago NEWvia mobile

Great stay! We were even able to get an early check-in so we could be ready for a 3:00 wedding. The bed was very comfortable and the room had plenty of space to spread out including a sofa sleeper/couch, desk, refrigerator and king size bed. Great location with a quick walk to anywhere in the historic district. Would definitely stay...

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Thank Amy W
Augusta, Georgia
Reviewed 6 days ago NEW

The Comfort Suites Downtown was only a block away from the Tourist Trolley and two from the Visitor's Center. It was easy to drive to and had dedicated parking. The lobby and public spaces were warm and inviting and the room very comfortable.

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Helpful?
Thank mlorahga
Stuart
Reviewed 1 week ago

Great Motel to get in St Augustine. Great free breakfast to start the day. Walking distance to old town and many restaurants. The staff is friendly and knowledgeable.You can get the trolly but I think it is too expensive.

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Helpful?
Thank mrhud
Comfortsuites32084A, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write a review. We are very happy to hear you enjoyed your stay with us. We look forward to your return. Kind Regards Robert Williamson General Manager

Reviewed 1 week ago via mobile

We had a great time in St. Augustine as always! This was a great location, right across from Ripleys and next to the visitors center. The staff was very helpful with getting tickets right at the hotel for nights of lights. For a free continental breakfast it was great!

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Helpful?
Thank Angela M
Comfortsuites32084A, General Manager at Comfort Suites Downtown, responded to this review

Thank you for giving us a 5 star review. Our staff & location are what make us a great destination. Thank you for recognizing them. See you again soon. Kind Regards Robert Williamson General Manager

Daytona Beach, Florida
Reviewed 2 weeks ago

check in time at this motel is 4 pm we arrived at 5 pm and had to wait 30 minutes because the room wasn't ready. there is a balcony. but no chairs to sit on also there was a paper coffee cup half full of black water and cigarette butts. the bathroom fan is wired to the same switch as...

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Helpful?
Thank outboardmike67
Comfortsuites32084A, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write a review. I am very sorry you were delayed by 30 minutes getting into your room. Our elevator is currently being renovated and serviced by OTIS. We have done extensive work on it and we are waiting to have the final touches completed. The Hurricane experienced in the area delayed some of...

Reviewed 3 weeks ago via mobile

Staff was polite and friendly. First impression upon opening door was fresh, clean, and roomy. Hotel was walking distance from restaurants and shopping. Price was what I expected for location. Would stay again.

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Helpful?
Thank Chanda J
Comfortsuites32084A, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to review our hotel. We are very happy that you liked our hotel and enjoyed the location. Our Housekeeping team works hard to make sure our lobby, public areas and rooms are a clean as possible. Thank you for taking the time to comment on it. Thank you once again and we hope to...

Jacksonville, Florida
Reviewed 4 weeks ago

The room with a king king sized bed and accessible bathroom was quite large and roomy. The bed was comfortable, the AC was excellent, and the room was clean. The bathroom was not as clean as I am used to, there was a shower mat in the bath tub that was old and gross. The water pressure could have been...

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Helpful?
Thank Jessica B
Comfortsuites32084A, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay. Our location to downtown is defiantly a huge bonus to our hotel, however it's great to hear you liked our amenities too. I am sorry the bathroom cleaning did not exceed your expectation. We will have to work harder in the...

Reviewed 4 weeks ago via mobile

This place is cute, clean, and the staff is so awesome. The staff makes sure you have everything you need. The complimentary breakfast is delicious with a wide variety. The breakfast guy, jarreau is very helpful and kind, greeting every one that comes to eat.

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Helpful?
Thank b4801183508
Comfortsuites32084A, General Manager at Comfort Suites Downtown, responded to this review

Thank you for the 5 Star review. We are very happy you liked our hotel. Thank you for taking the time to recognize Jarreau. He works very hard to make sure the breakfast area is clean, tidy and well stocked. We look forward to you return. Kind Regards Robert Williamson General Manager

Reviewed October 12, 2016 via mobile

I am a local resident staying here because I don't have power after Hurricane Matthew. I drive by this every day on my way to work but have never stayed here! The location is walking distance to historic area, great restaurant Le Pavilion across the street, free breakfast in morning. Rooms clean, beds and pillows comfy and a very beautiful...

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Helpful?
Thank Jaimie G
ComfortSuites32084, General Manager at Comfort Suites Downtown, responded to this review

Thank you for the 5 Star review. We are very happy you liked our hotel. Our team works very hard to make sure everyone has a good time. We look forward to you return. Kind Regards Robert Williamson General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Breakfast Available
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Suites Downtown

Address: 42 San Marco Ave, Saint Augustine, FL 32084-3275
Location: United States > Florida > Saint Augustine
Price Range: $113 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Downtown 2.5*
Number of rooms: 51
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Also Known As:
Comfort Suites Downtown Hotel Saint Augustine
Downtown Comfort Suites
Comfort Suites Saint Augustine
Saint Augustine Comfort Suites
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites Downtown staff and other travelers.
8 questions
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Panama City, Florida
3 months ago
9 months ago
10 months ago
Miami, Florida
over a year ago
Miami, Florida
over a year ago

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Questions? Get answers from Comfort Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room with balcony”
 of 5 bubbles sam55TaylorsvilleNc, Oct 2, 2016 | Read review
“There are no pretty views it's on a main street which is good for all the touristy stuff'”
 of 5 bubbles BarefootBeachcomber, Sep 25, 2016 | Read review
“we had a balcony view which was nice”
 of 5 bubbles rolandj1, Jul 28, 2016 | Read review
“We stayed in 205 which overlooks the pool. Loved it!”
 of 5 bubbles MJay5, Jul 22, 2016 | Read review
“4 stories, and we were on the 3rd floor facing north. OK, quiet.”
 of 5 bubbles MadBeachMel, Jul 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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