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Holiday Inn Hotel & Suites St. Augustine/Historical District

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715 Reviews from our TripAdvisor Community

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Showing 673: English reviews
Reviewed yesterday NEWvia mobile

Arrived a little after 2pm, check in was at 3. Rooms not ready, so we took a short drive and came back at 3:15. Requested 1st floor and room still not ready. Waited until 4pm... but, was given 2 free drink tickets and breakfast vouchers and upgraded to a king suite! Great front desk service, clean room, and cooked to...

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Helpful?
Thank Bonnie T
Greenville, South Carolina
Reviewed 2 days ago NEW

We are pretty loyal to Holiday Inn, but this just didn't feel like a regular Holiday Inn that we've experienced in the past. We checked in as Platnium card holders and were not offered an upgrade or snacks or anything. Our room was okay...we were on the 1st floor in a double queen. It felt old and little small. It...

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Thank lisa0916
Merritt Island, FL
Reviewed 2 days ago NEWvia mobile

Have been going to Saint Augustine the first week of December for the last 9 years at least. Normally I stay at a B&B, it suits the atmosphere of the town, but because I left it till the last minute this year this time everything was booked out so I went for the Holiday Inn since some friends were staying...

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Thank Karla-8
Reviewed 4 days ago NEWvia mobile

We are platinum members of the IHG brand and pretty much stay exclusively with Holiday Inn hotels when we travel. The lobby and dining area were beautiful. When we checked in and headed to our room, they had given us keys to a room already occupied! Dirty towels, personal belongings, unmade beds. We went back downstairs and told the front...

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Thank 33purplebirds
Ewing, New Jersey
Reviewed 1 week ago via mobile

They have a lot to feel good about, but there is no coming back from bugs. The staff is very friendly. Wish there had not been bugs in my room. Breakfast is severely overpriced...I mean geez, you're the holiday Inn.

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1Thank James B
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

On behalf of our entire team here at Holiday Inn Historical, please allow us to apologize for the challenges during your stay. We will use your feedback to improve and hope to better serve you in the future on your return visits to St. Augustine. Kind Regards, Roseline Cherizar

Warrenville, Illinois
Reviewed 1 week ago via mobile

Checked in here after a long day of driving, and decided to eat at the bar. Lisa, the bartender was very attentive and great to talk to. Ordered a salad and some sliders, that the chef, Mark, brought out personally. An excellent quick meal, prepared perfectly!

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Helpful?
Thank Gknowtype
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

We are just loving your review! Thank you for taking the time to let us know how much you enjoyed our property. Please come back soon! Kind Regards, Roseline Cherizar

Cleveland, Tennessee
Reviewed 1 week ago

Was in town to visit relatives and needed a one-night lodging. Usually try IHG properties first so this one seemed to be just what we were needing. True to expectations, the place was top quality and filled our requirements perfectly. Staff (front desk, restaurant, housekeepers) were all friendly and ready to speak to us whenever we encountered them. The manager...

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Helpful?
Thank Rick26
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

We are just loving your review! Thank you for taking the time to let us know how much you enjoyed our property. Please come back soon! Kind Regards, Roseline Cherizar

Centre Hall, Pennsylvania
Reviewed 1 week ago via mobile

I checked in five minutes before three and was told room was not ready. Gave them my number so they could text me when room was ready. Two hours later I returned to ask about the room and it was ready. No explanation as to why I was not texted even though I confirmed my number three times. Pool is...

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Helpful?
Thank Ted D
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

On behalf of our entire team here at Holiday Inn Historical, please allow us to apologize for the challenges during your stay. Our pool is not heated. We do have a hot tub located near the pool area. We are a full service Holiday Inn, Breakfast is not included. Maintenance will be notified and this will get taken care of....

Atlanta
Reviewed 2 weeks ago via mobile

This Holiday Inn was renovated 1 year ago and was very nice. The front desk gentlemen were wonderful! We had a refrigerator along with a spacious rooms. We could walk all over. It was very close to the Mardi Gras Sports Bar to watch the Green Bay Packers play. My husband and I were very happy with this hotel!

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Helpful?
Thank Rita W
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

We are just loving your review! Thank you for taking the time to let us know how much you enjoyed our property. Please come back soon! Kind Regards, Roseline Cherizar

Bern
Reviewed 2 weeks ago

What I expect with holiday inn, comfortable room, good beds and linens. Breakfast buffet a big disappointment and at $12.95 pp, way too expensive. Very busy so room not serviced until late afternoon. Location is good

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Helpful?
Thank BeeBern
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you on taking the time to share your experience. I do apologize for the inconvenience.The proper department will be notified. Again, we do apologize and hope to see you soon. Kind Regards, Roseline Cherizar

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
...to the nation's oldest city, historic St. Augustine. You are invited to stay and relax in our full service hotel with restaurant on site; conveniently located near St. Augustine's rich history, attractions and shopping. The Holiday Inn Hotel & Suites Historic is the perfect setting for a family vacation or the weary corporate traveler. Just minutes from the Castillo de San Marco, Flagler College and the Cathedral Bascillica. Other nearby favorites are the Lighthouse, Alligator Farm and the Lightner Museum, plus we are only a short drive to golf courses and the beaches.The Cafe St. Augustine Restaurant serves a Country Breakfast Buffet daily, and also offers room service and dinner. The Flagler Room offers the perfect setting for meetings and receptions. Sightseeing trains provide shuttle service from the hotel. Nearest major airports are Jacksonville, Daytona & Orlando.Favorite Special Events and Holidays are the Gamble Rogers Folk Festival, Nature & Birding Festival, Memorial Day Weekend, July 4th Fireworks Celebration, San Sebastian Wine Festival, Daytona 500 and TPC at Sawgrass.Let our friendly staff make a reservation for you today. ... more   less 

Additional Information about Holiday Inn Hotel & Suites St. Augustine/Historical District

Address: 1302 N Ponce de Leon Blvd, Saint Augustine, FL 32084
Location: United States > Florida > Saint Augustine
Price Range: $119 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Augustine/Historical District 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites St. Augustine/Historical District
Holiday Inn Saint Augustine
Saint Augustine Holiday Inn
Holiday Inn St Augustine
Hotel Style:
#27 Romantic Hotel in Saint Augustine
#27 Family Hotel in Saint Augustine
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Hotel & Suites St. Augustine/Historical District staff and other travelers.
5 questions
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Conroe, Texas
6 months ago
Glen Burnie, Maryland
7 months ago

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Questions? Get answers from Holiday Inn Hotel & Suites St. Augustine/Historical District staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room (230) was at the end of the 2nd floor. Although facing the drive/parking lot, we didn't hear any outside noises.”
 of 5 bubbles Rick26, 1 week ago | Read review
“suggest a king room on the first floor”
 of 5 bubbles 742ted, Nov 1, 2016 | Read review
“Any of the floors were good”
 of 5 bubbles Marlee319, Oct 4, 2016 | Read review
“We had a double queen with a sofabed in a separate room--very spacious”
 of 5 bubbles nsinc1, Jun 27, 2016 | Read review
“I like 1st floor to access parking lot, closer to fitness center.”
 of 5 bubbles tammysjourneyst, Jun 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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