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Holiday Inn Hotel & Suites St. Augustine/Historical District

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1302 Ponce De Leon Blvd, Saint Augustine, FL 32084
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662 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed here 3 times. It is a great value being so close to the historic district. The trolley stops close by. The hotel in general and the rooms are very clean. It has a great outdoor pool and hot tub. Highly recommended!!

Helpful?
Thank zach0501
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for this lovely review. This is music to my ears! It is our utmost goal to provide the highest level of service, and it truly is our pleasure to provide any assistance we can to ensure your stay is a memorable one. I will pass your compliments on to the team. We look forward to welcoming you back... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel is your average holiday inn. Basic but very clean with an outstanding staff. The only downside is that it has one of those sensors on the AC so when ou come back to the room your greeted with a hot stuffy atmosphere. Although it does coo down quickly its nice to have that "ahhh" feeling when you walk... More 

Helpful?
Thank Ernie R
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for visiting Holiday Inn Historical! While we are pleased to hear you enjoyed the service you received. Please accept our apologies for not exceeding your expectations when it came to a/c units. Your feedback is appreciated and will be shared with the Maintenance management team. We look forward to your next stay. Kind Regards, Roseline Cherizar More 

A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here July 3 and 4, 2016. It was awful from start to finish. The staff at the front desk are rude. We reserved the bed and breakfast package for our party of 4 and we received only 2 breakfasts. When questioned about removing the breakfast as only 2 of us could eat we were told the rate was... More 

Helpful?
Thank A TripAdvisor Member
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you on taking the time to share your experience. Breakfast is included for up to 2. It shows this on the IHG sites and as well as other sites. Additional guest will be an additional fee. Your husband was given additional breakfast vouchers to accommodate your family. The front Office Staff was pleasant and did what they could to... More 

Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Great stay at a beautiful hotel. Totally rehabbed. Clean, quiet and friendly helpful service. 5 Stars all the way except...... Who puts motion activated thermostats in a Florida hotel? When you stop moving around, such as sleeping, the A/C turns off and it gets hot in the room. No manual override. Front desk sent in a maintenance person to check... More 

Helpful?
Thank vikingman945
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for visiting Holiday Inn Historical! While we are pleased to hear you enjoyed the service you received. Please accept our apologies for not exceeding your expectations when it came to a/c units. Your feedback is appreciated and will be shared with the Maintenance management team. We look forward to your next stay. Kind Regards, Roseline Cherizar More 

Pensacola, Florida
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The commendations were great. Clean and very friendly staff. I will for sure stay here again. My sister has a service animal and the staff made her dog feel welcomed. Located close to the historical downtown. Great restaurants and shopping nearby.

Helpful?
Thank Donna D
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for this lovely review. This is music to my ears! It is our utmost goal to provide the highest level of service, and it truly is our pleasure to provide any assistance we can to ensure your stay is a memorable one. I will pass your compliments on to the team. We look forward to welcoming you back... More 

Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed three nights in a double suite and had plenty of room for our family of 5! The staff are very helpful and accommodating. The kids loved the pool! It's nice to have both a fridge and microwave in the room too. Fruit infused water in the lobby is a nice touch too! Yummy breakfast too!

Helpful?
Thank JeJmom
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for this lovely review. This is music to my ears! It is our utmost goal to provide the highest level of service, and it truly is our pleasure to provide any assistance we can to ensure your stay is a memorable one. I will pass your compliments on to the team. We look forward to welcoming you back... More 

Brunswick, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

A great two day get a way! Rose was at the desk at check in, greeted me with a friendly smile and answered my questions about the area or researched for me if she didn't readily know. The room was clean and quiet. Housekeeping staff friendly and accommodating to request for more bath items. I would recommend this hotel. It... More 

Helpful?
Thank Lisa W
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you so much for your kind words regarding my team, myself, and your excellent feedback for your stay with us. We are delighted to have welcomed you and would have loved to serve you for longer. We sure hope to see you again soon. Safe travels! Best Regards, Roseline Cherizar More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Very nice modern room. Found hairs in the bed and shower. Towels always felt damp so not sure they were fresh. Wished they offered a free breakfast as the food was very expensive. Opted to walk to Mc Donald's every morning. Close to historic but not walkable in 90 degree temps.

Helpful?
2 Thank Kim L
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for taking the time to share your review. We strive to do our best and guest satisfaction is our top priority. I'm sorry we fell short of your expectations during your stay. I hope you will give us another shot in the future! Kind Regards, Roseline Cherizar More 

Boca Raton, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

The only good thing about this hotel is his location, you can walk every where. The hotel needs big time NEW CARPET NOT ONLY ON THE ROOMS BUT ALSO HALLWAYS, SHOWER NEEDS TO BE CLEAN , THE MOLD IS GROSS.And when you throw your towels on the floor so you can get fresh ones, they just folded and put back.

Helpful?
1 Thank Isa I
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for your helpful feedback. Please allow me to personally apologize for the disappointing experiences you had. These circumstances do not reflect well upon the excellence we seek to deliver. Please know that we will be addressing these areas accordingly and that we sincerely appreciate your notes, especially as an esteemed colleague in hospitality. We hope to have the... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Front desk nice room OK bath shower molding and ask for fresh towels and staff just rehung wet towels and still wet at night Ask for fresh sheets well you tigers it out same deal ...... Us one to town not a bad walk good parking

Helpful?
Thank Robert W
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for your helpful feedback. Please allow me to personally apologize for the disappointing experiences you had. These circumstances do not reflect well upon the excellence we seek to deliver. Please know that we will be addressing these areas accordingly and that we sincerely appreciate your notes, especially as an esteemed colleague in hospitality. We hope to have the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
...to the nation's oldest city, historic St. Augustine. You are invited to stay and relax in our full service hotel with restaurant on site; conveniently located near St. Augustine's rich history, attractions and shopping. The Holiday Inn Hotel & Suites Historic is the perfect setting for a family vacation or the weary corporate traveler. Just minutes from the Castillo de San Marco, Flagler College and the Cathedral Bascillica. Other nearby favorites are the Lighthouse, Alligator Farm and the Lightner Museum, plus we are only a short drive to golf courses and the beaches.The Cafe St. Augustine Restaurant serves a Country Breakfast Buffet daily, and also offers room service and dinner. The Flagler Room offers the perfect setting for meetings and receptions. Sightseeing trains provide shuttle service from the hotel. Nearest major airports are Jacksonville, Daytona & Orlando.Favorite Special Events and Holidays are the Gamble Rogers Folk Festival, Nature & Birding Festival, Memorial Day Weekend, July 4th Fireworks Celebration, San Sebastian Wine Festival, Daytona 500 and TPC at Sawgrass.Let our friendly staff make a reservation for you today. ... more   less 

Additional Information about Holiday Inn Hotel & Suites St. Augustine/Historical District

Address: 1302 Ponce De Leon Blvd, Saint Augustine, FL 32084
Location: United States > Florida > Saint Augustine
Price Range: $107 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Augustine/Historical District 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites St. Augustine/Historical District
Holiday Inn Saint Augustine
Saint Augustine Holiday Inn
Holiday Inn St Augustine
Hotel Style:
#27 Family Hotel in Saint Augustine
#27 Romantic Hotel in Saint Augustine
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