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MainStay Suites

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88 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Port Saint Lucie, Florida
Reviewed February 18, 2016

Stayed two weeks. Cassandra at front desk was very helpful. The carpet in the rooms was in need of replacement. Breakfast was average. Location was in a nice area with easy access to I-95. Pool was not heated so we did not use it. There was no hot tub. If you come to play golf, this is a good place...

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Helpful?
1Thank Daniel B
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to fill out an online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

New York City, New York
Reviewed February 15, 2016

Hotel is 3 minutes off I-95, in a very nice area (PGA Village). A couple of eateries within walking distance. Large parking lot but pretty dark. Check-in took a while, desk clerk ignored me while she dealt with a problematic check-in then took some phone calls. Asked for and was assigned 2nd Floor room. My Queen Efficiency Suite was quite...

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Helpful?
1Thank William J
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to fill out an online survey regarding your recent stay at our hotel. We are sorry to hear about the troubles you had the morning of your departure. Please, next time call us and we will take care of that at once with housekeeping. We hope to see you again soon! Sincerely, GM jimmy...

Reviewed February 15, 2016

Recently stayed at this location for 2 weeks, upon arriving we went to the local store to buy cleaning supplies as the room was not to my standards at all. This hotel had allowed several families of a questionable nature, move in, so we frequently heard fighting arguing and constant approaching of an elderly lady asking for "smokes". Certainly the...

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Helpful?
1Thank Wanda C
Lunenburg, Canada
Reviewed February 14, 2016

My wife and I unexpectedly spent 2 1/2 weeks at Mainstay Suites after our original accommodations fell through at the last minute. First, although listed separately, Mainstay Suites and Sleep Inn are the same hotel. We rented a suite which is a bit larger than a standard room and included a queen bed, love seat with a pull out bed...

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Helpful?
2Thank mikens2016
York
Reviewed February 14, 2016 via mobile

Aging , inexpensive , on the edge of town. My chief criticism was : breakfast was near worthless . No bagels , hard boiled eggs , waffles , lousy sausage (boiled) . I generally assign a $5 per person value on the breakfast , this was worth $0.65. After leaving the hotel for the day we returned to find that...

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Helpful?
Thank Daskippah
mainstaypsl, Front Office Manager at MainStay Suites, responded to this review

Thank you for taking the time to leave your thoughts about your stay at our hotel. We take all concerns, comments and suggestions seriously and we do apologize for the problems you had. We do hope you will consider staying with us again. Kind Regards, GM Jimmy Davis 772-460-8882

Michigan
Reviewed February 2, 2016

Came in for a seminar at PGA Learning Center which is within walking distance. Hotels is on the old side somewhat clean but is in drastic need of refurbishment. For $75 a night it was ok to just to have a place to sleep

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Helpful?
Thank GrCMm
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to do an online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM jimmy...

Boca Raton, Florida
Reviewed January 13, 2016

In 2015 I have stayed here over twenty times for a reason. The staff is always very accommodating and friendly. I normally see Cassandra at the front desk along with Heather they both are always there to help and do anything with in there power to make sure all your needs are met. I will be coming back again and...

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Helpful?
Thank michael s
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to do an online survey regarding your stay at our hotel. I have shared your comments with Cassandra and Heather and they join me in thanking you for your kind words. We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM...

Potsdam, New York
Reviewed January 13, 2016

Probably gets a lot of traffic. The room was in dire need of a deep cleaning. Crumbs in corners, a lot of dents/dings on furnishings. Requested 2 beds, got a room with one queen & a sofa bed...ok except no sheets, blankets on sofa bed. Stains & dirt on Inside of bathroom door (maids must clean bathroom without shutting the...

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Helpful?
Thank steve p
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for your comments as we do take all comments and suggestions seriously. As for the silverware, we do have a tray full of silverware at the end of the table in the top drawer in the kitchen. We would have been happy to help you if you were in need of silverware during your stay. We do hope...

Hollywood, Florida
Reviewed November 29, 2015

The hotel is centrally located between, restaurants, shopping and entertainment. I love this hotel, it is quiet, clean and comfortable. It make me feel like home when I am greeted by Cassandra who is an awesome customer service representative. She makes me feel right at home when I stop in for a few days! When you check in tell Cassandra...

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Helpful?
Thank annette2031
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM jimmy...

Port Saint Lucie, Florida
Reviewed November 28, 2015

I love my room. It included a beautiful window view with a stove, a refrigerator, and kitchen sink, and a dishwasher machine. I was also impressed with the office desk set up as well as an iron with iron board. The representative, Cassandra, was excellent and provided exceptional customer service representative. She should be promoted and receive a bonus for...

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Helpful?
Thank JoshSFleur
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about MainStay Suites

Address: 8501 Champions Way, Port Saint Lucie, FL 34986-3047
Location: United States > Florida > Port Saint Lucie
Price Range: $73 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 80
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Also Known As:
Mainstay Suites Port Saint Lucie
Mainstay Port Saint Lucie
MainStay Suites Florida/Port Saint Lucie
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Questions & Answers

Here's what travelers have asked, with answers from MainStay Suites staff and other travelers.
4 questions
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Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Second floor is quieter on the side”
 of 5 bubbles MontrealClaude1234, 3 weeks ago | Read review
“If you love golf, quiet and a great place at a great price try the Main Stay.”
 of 5 bubbles michaelsB4460XU, 4 weeks ago | Read review
“All rooms are great!”
 of 5 bubbles travelerR9592XZ, Jul 27, 2016 | Read review
“Choose another hotel”
 of 5 bubbles C8620XHcraigr, Feb 22, 2016 | Read review
“Ask Cassandra”
 of 5 bubbles mikens2016, Feb 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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