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MainStay Suites

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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Pembroke Pines, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed about four weeks. Really enjoyed the stay. The hotel was perfect with great breakfast and location. Most of all the staff was fabulous. Ms Cassandra at the front desk was out of this world and her exceptional customer service and professionalism really won me over. Along with the other great staff I would most definitely returned here and... More 

Helpful?
Thank travelerR9592XZ
Odum, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 17, 2016 via mobile

My husband and I were headed to Key West and stopped over in Port Saint Lucie just for the night and Main Stay on trip advisor listed $75 rooms as a Choice Hotel. When we arrived around 9:00 Heather told is she only had a king bed room available for $99 but after discount she was able to get it... More 

Helpful?
1 Thank Melissa K
Omaha, Nebraska
1 review
1 of 5 stars Reviewed February 22, 2016

We booked our reservations on hotels.com. feb 11-16th. We had a change of plans and I called to ask them to change our check in date to feb 12. hotels.com called the hotel to get a ok by mgr. to change the check in date. I got a confirmation email with the corrected dates. thought everything was ok. We arrived... More 

Helpful?
Thank Craig R
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to write a review. We do want to apologize to you for the mishap with your reservation. This is Hotels.com fault and not ours for they failed to do what they are suppose to do in events like this. If you do ever consider staying with us again, we suggest you book directly through... More 

Travelers are raving about these Port Saint Lucie hotels

Port Saint Lucie, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 18, 2016

Stayed two weeks. Cassandra at front desk was very helpful. The carpet in the rooms was in need of replacement. Breakfast was average. Location was in a nice area with easy access to I-95. Pool was not heated so we did not use it. There was no hot tub. If you come to play golf, this is a good place... More 

Helpful?
Thank Daniel B
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to fill out an online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

New York City, New York
Level Contributor
342 reviews
221 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed February 15, 2016

Hotel is 3 minutes off I-95, in a very nice area (PGA Village). A couple of eateries within walking distance. Large parking lot but pretty dark. Check-in took a while, desk clerk ignored me while she dealt with a problematic check-in then took some phone calls. Asked for and was assigned 2nd Floor room. My Queen Efficiency Suite was quite... More 

Helpful?
Thank William J
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to fill out an online survey regarding your recent stay at our hotel. We are sorry to hear about the troubles you had the morning of your departure. Please, next time call us and we will take care of that at once with housekeeping. We hope to see you again soon! Sincerely, GM jimmy... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 15, 2016

Recently stayed at this location for 2 weeks, upon arriving we went to the local store to buy cleaning supplies as the room was not to my standards at all. This hotel had allowed several families of a questionable nature, move in, so we frequently heard fighting arguing and constant approaching of an elderly lady asking for "smokes". Certainly the... More 

Helpful?
1 Thank Wanda C
Lunenburg, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 14, 2016

My wife and I unexpectedly spent 2 1/2 weeks at Mainstay Suites after our original accommodations fell through at the last minute. First, although listed separately, Mainstay Suites and Sleep Inn are the same hotel. We rented a suite which is a bit larger than a standard room and included a queen bed, love seat with a pull out bed... More 

Helpful?
2 Thank mikens2016
York
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 14, 2016 via mobile

Aging , inexpensive , on the edge of town. My chief criticism was : breakfast was near worthless . No bagels , hard boiled eggs , waffles , lousy sausage (boiled) . I generally assign a $5 per person value on the breakfast , this was worth $0.65. After leaving the hotel for the day we returned to find that... More 

Helpful?
Thank Daskippah
mainstaypsl, Front Office Manager at MainStay Suites, responded to this review

Thank you for taking the time to leave your thoughts about your stay at our hotel. We take all concerns, comments and suggestions seriously and we do apologize for the problems you had. We do hope you will consider staying with us again. Kind Regards, GM Jimmy Davis 772-460-8882 More 

Michigan
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 2, 2016

Came in for a seminar at PGA Learning Center which is within walking distance. Hotels is on the old side somewhat clean but is in drastic need of refurbishment. For $75 a night it was ok to just to have a place to sleep

Helpful?
Thank GrCMm
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to do an online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM jimmy... More 

Boca Raton, Florida
1 review
5 of 5 stars Reviewed January 13, 2016

In 2015 I have stayed here over twenty times for a reason. The staff is always very accommodating and friendly. I normally see Cassandra at the front desk along with Heather they both are always there to help and do anything with in there power to make sure all your needs are met. I will be coming back again and... More 

Helpful?
Thank michael s
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to do an online survey regarding your stay at our hotel. I have shared your comments with Cassandra and Heather and they join me in thanking you for your kind words. We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about MainStay Suites

Address: 8501 Champions Way, Port Saint Lucie, FL 34986-3047
Location: United States > Florida > Port Saint Lucie
Price Range: $88 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 80
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Also Known As:
Mainstay Suites Port Saint Lucie
Mainstay Port Saint Lucie
MainStay Suites Florida/Port Saint Lucie
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