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Mainstay Suites

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221 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Boston, United Kingdom
Level Contributor
350 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed November 12, 2015

Clean and nice staff, big rooms but a few downsides. The beds are noisy and worn out, need replacing urgently. The pool is cold, stone cold, needs to be a bit warmer. The breakfast is poor, no bacon etc. Poor choice of yogurt and not much fruit. It is quite hard to spot on the way out of St Joe... More 

Helpful?
1 Thank kenty
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, Well, the good news is we are rolling out some new items for breakfast this week! Freshly baked biscuits, country style gravy, and sausage links will be served 7 days a week along with our traditional continental breakfast offerings. Additionally, our property is undergoing a room by room repair/replacement project which includes new box springs and mattresses, as... More 

Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 9, 2015

Our recent stay left us smiling. The rooms and facility are clean, comfortable, and nicely decorated. Mostly the staff and Tina, the manager, were so welcoming, so accommodating, what a pleasure. The town of St. Joe is sweet with a great restaurant, "Provisions" .

Helpful?
Thank 1429tom
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

We appreciate the great shout out you have given us (and Provisions! yum!) and to our cozy, coastal community. Praise from our visitors is very motivating and rewarding. Thank you. More 

Land O Lakes
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 7, 2015

Stopped here with our grandson in July. Ryan at the front desk was very helpful. He recommended a place to eat. The room was nice and clean and our grandson enjoyed the pool. I agree with another reviewer that the breakfast was not very good. It's not that it tasted bad, there just wasn't much of anything.

Helpful?
Thank kmne16
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

We are pleased that you and your grandson enjoyed your stay with us on your recent visit to this area. Ryan is a great asset to our front desk team and as a matter of fact, I just nominated him for an outstanding service hero award with Choice Hotels International! I am also happy to announce that we have added... More 

Stuttgart, Arkansas
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 21, 2015

We stayed 4 nights here. Not overly impressed with this hotel. The breakfast, to me, was very weak. The only prepared hot food you could get was oatmeal. We travel monthly and I have never stayed at a Choice Hotel where the breakfast was so weak. One of our beds mattress was completely worn out. Our in room coffee maker... More 

Helpful?
1 Thank Firefighter_101
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Firefighter_101, Please allow me to apologize for your less than satisfactory experience while you and your family stayed with us. Our failure to make you feel welcome and appreciated is a real black eye and we are wincing from your comments. Please accept my sincere apology and I hope that you will consider giving us another opportunity to shower... More 

Navarre, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 21, 2015

We headed over for our annual Scallop trip on Fri 9/18 for a 2 night stay. We arrived around 11am with a 3pm check in time. We needed to drop off our dog so we could scallop in the after noon. I walked in with very little hope of checking in. A wonderful lady named Heidi met me at the... More 

Helpful?
3 Thank DON W
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Awwwww:) Thanks for "catching" us doing what we love to do! Making people happy! And it was our pleasure:) Hope to see you and the family (Wishbone too!) next scallop season! More 

Port Saint Joe, Florida
1 review
5 of 5 stars Reviewed September 19, 2015

The suites were very nice with an adequate refrigerator/freezer (not the typical apartment size fridge). The staff was very accommodating, helpful and friendly! I would recommend MainStay Suites in Port St. Joe to anyone. John R Atlanta Ga.

Helpful?
Thank John R
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Thanks for your kind remarks! It's always nice to get positive feedback:) Come back and see us soon! More 

Grapevine, Texas
Level Contributor
256 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
5 of 5 stars Reviewed September 12, 2015

We stayed here with our 2 pups on our way back to Texas. They gave us an amazing room with a door that opened to the garden where the pups could go outside. The staff were great and the room was huge. We had two double beds, kitchen area, desk, and all the comforts of home. It was very, very... More 

Helpful?
1 Thank nelllang507
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

I have shared your kind remarks with Heidi and the rest of the staff and everyone is very appreciative and so pleased that you all enjoyed your stay! We look forward to seeing you again soon! Marci Daniels, Guest Services Manager MainStay Suites, PSJ More 

Bonifay, Florida
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 6, 2015

We are back for another stay & we rented the 2 bedroom suite! It has a balcony, seating & great for couples that need more space. Highly consider an UP Grade on your next trip here I really am enjoying the living room being between both bedrooms. Both have private bathrooms!

Helpful?
1 Thank Lori P
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

We are so pleased that you enjoyed the spacious two bedroom suite! It is definitely our largest guest room and the covered deck provides even more space to "spread out"! Thank you for taking the time to post your kind remarks and we look forward to seeing you again soon! Marci Daniels, Guest Services Manager MainStay Suites, PSJ More 

Greensboro, Georgia
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 13, 2015 via mobile

Very nice , friendly hotel. We were fishing at Cape San Blas for a few days and camping is not our thing and a house rental out of our price range, but this hotel was perfect for our needs. Some very nice amenities, kitchenette including full fridge with freezer, stove top, microwave, dishwasher, plates pots & utensils. Small outdoor pool... More 

Helpful?
1 Thank m0m0fnine
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

It was our pleasure to have you and your family stay with us this summer! The fully equipped kitchens and outdoor grills are a real plus for families who don't want to dine out every meal and I'm glad you put them to good use:) Thank you for taking the time to comment on your stay and we hope to... More 

Panama City, Florida
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed August 13, 2015 via mobile

I was not impressed with the location, 4-1/2 miles (East) of Port St. Joe. It sets back off Hwy 98, you could easily pass it; without noticing it was there. But; luckily we were looking for it, that's how we saw it! It was quite, we were on the East end of building. Not many channels on TV - about... More 

Helpful?
1 Thank NYCDEC12
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Please allow me to apologize for our hotel failing to meet your expectations. We are an extended stay hotel and we try to accommodate all of our guests whether they are traveling alone on business or vacationing here as a couple or a family. I regret that you didn't find your guest room accommodations very accommodating. Our small laid back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Mainstay Suites

Address: 3951 E Highway 98, Port Saint Joe, FL 32456-5318
Location: United States > Florida > Florida Panhandle > Port Saint Joe
Price Range: $88 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Mainstay Suites 2*
Number of rooms: 67
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Also Known As:
Mainstay Suites Hotel Port Saint Joe
Mainstay Port Saint Joe
Mainstay Suites Port Saint Joe
Port Saint Joe Mainstay
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