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Mainstay Suites

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221 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Gulf Breeze, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I never write reviews until now. Checking in was fine. Went to the pool and it was disgusting. Very dirty. The second floor hallway smelled musty and looked worn. Our room had a single queen and it was placed right next to the AC unit. I mean it is two feet from your face! Whoever designed this room layout was... More 

Helpful?
Thank Stuart R
Camanche, Iowa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Overnight stay on our way to Alligator Point, Fl. Nice accommodations with friendly staff. Room was clean and the location is very quiet and secluded. The bed wasn't as comfortable as most Choice Hotels, but still ok.

Helpful?
Thank shootyeah1964
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

Enjoyed the breakfast. Room was nice, clean. It was nice to have a fridge for cold drinks. Staff were friendly and helpful. Only problem was bed was right next to a/c and I had to block vent with sofa cushions to prevent draft blowing on me and getting a stiff neck.

Helpful?
Thank Joy S
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Joy S, We are pleased that you enjoyed the guest amenities and staff service:) Our maintenance team is currently searching for diverters for the ptac units in the queen guestrooms to alleviate the problem you mentioned. The other room types we offer don't present that issue. Thank you again for staying with us and we appreciate your feedback as... More 

Nashville, Tennessee
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My family of 5 needed a last minute hotel on our way to Cape San Blas. After researching several options this seemed to be the only selection that did not require a minimum of 2 night stay. I won't lie. I was expecting the worst and hoping for the best. Pulling up to the hotel, my hope was rising. It... More 

Helpful?
Thank MRFaulk
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Score! Great review for Team MainStay! We appreciate you:) Please keep us in mind for your next trip to the Cape! More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We really liked the Mainstay. The rooms were spacious and not only were they clean but they had a clean and fresh smell to them. Beds were comfortable and it was nice having a refrigerator. The pool felt like bath water, which we did not mind at all being as our pools at home are very chilly. The free breakfast... More 

Helpful?
Thank Orlandobound88
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

I am so pleased that we were able to accommodate your family's early arrival and provide you with a spacious comfortable guest room and excellent guest services. We appreciate your business and your comments:) More 

Ocala, Florida
Level Contributor
190 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Worn out furniture, especially the lumpy bed. Stained carpeting and tv sets which required a Degree in Communications to operate. Breakfast the next morning was no big deal, we decided to get some breakfast on the road instead.

Helpful?
Thank HappyFloridians
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear HappyFloridians, I too am a happy Floridian:) Born and raised in the sunshine state! Your review of your recent stay "stings" a little, but we want you to know that we have already replaced most of the box springs and mattresses with more arriving daily to complete the job. We are converting all of the queen deluxe suites into... More 

Tampa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016

The rooms are nice, clean, and spacious. Jeff from management was great. Very close to St. Joseph Peninsula State Park. Includes breakfast again too! We will definitely be back again. Includes breakfast too!

Helpful?
Thank myreviews098
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, We are so pleased that you enjoyed the accommodations and amenities:) Jeff is a definite asset to our front desk team, super friendly, and very knowledgeable about the area fishing! See you soon:) More 

Chilhowee, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 28, 2016 via mobile

We stayed 4 nights here for a quick trip to the beach. I have mixed feelings about this place. First for the positives. The room was nice enough and was a reasonable rate. The staff was friendly. The pool was great, my kids really enjoyed it. I had never had any interest in staying somewhere with a pool before since... More 

Helpful?
2 Thank Mandy H
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Mandy, Thank you for taking the time to review your recent stay at our property. Please allow me to apologize for failing to exceed your expectations regarding our housekeeping policy. Housekeeping is available upon request and that should have been explained to you when at check in. You have the option of having light service (beds made, trash taken... More 

Riverview, Florida
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 27, 2016

We are traveling from Tampa to Texas and decided to include a detour at port st. Joe as part of our itinerary. I reserved my room via Expedia several months in advance, and thinks to cyber crossed wires wound up with two identical reservations, although Expedia claimed I only had one. The staff at the mainstay worked so hard to... More 

Helpful?
Thank Kathy H
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Thank you for this rave review! And the very best part of your review? That you will recommend us to your family and friends!! Please come back and see us again soon! More 

Bonifay, Florida
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

We stayed here with 14 other friends for an amazing fishing trip. Great rooms, great accommodations. Big enough for all of us to stay. Great Pool & complimentary breakfast. Clean rooms - cold air - kitchenette, who could ask for more? Book in advance as a party & get a discount !!

Helpful?
2 Thank Lori P
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Wow! Just wow! Awesome review:) It was great having you all with us and you should plan to come back in the fall, really!!, fall fishing is amazing in this area. Fresh water, inshore, offshore, it's all good. Give us a call and we will hook you up:) More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Mainstay Suites

Address: 3951 E Highway 98, Port Saint Joe, FL 32456-5318
Location: United States > Florida > Florida Panhandle > Port Saint Joe
Price Range: $88 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Mainstay Suites 2*
Number of rooms: 67
Reservation Options:
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Also Known As:
Mainstay Suites Hotel Port Saint Joe
Mainstay Port Saint Joe
Mainstay Suites Port Saint Joe
Port Saint Joe Mainstay
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