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Sawgrass Marriott Golf Resort & Spa

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Traveler (414)
Room & Suite (142)
Dining (94)
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Overview
  • Excellent46%
  • Very good32%
  • Average14%
  • Poor6%
  • Terrible2%
Travelers talk about
“sawgrass marriott”(108 reviews)
“beach club”(82 reviews)
“the main hotel”(53 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
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Rooms
May 7May 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (940)
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All reviewssawgrass marriottbeach clubthe main hotellobby barthe pubresort feevilla roomping pongfree drinksbeautiful groundsself parkinggolf resortheated poolshuttle serviceconvention centernice resortnice pool
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1 - 5 of 924 reviews
Reviewed 2 weeks ago

The staff are terrific at this hotel. Very helpful, courteous. Room was nice too. Attending a conference, location is great, close to the Stadium course!! Unfortunately, the food is atrocious. I ordered room service last night, and the food was cold and tasteless. I sat...More

Thank JAmin_AAmin
Response from TeamMarriott, Front Office Manager at Sawgrass Marriott Golf Resort & SpaResponded 2 weeks ago

Dear JAmin_AAmin, We were disappointed to read your feedback and hope you will accept our apology for the problems you encountered. You deserved a comfortable and stress-free stay, and it appears we did not live up to your expectations. It was our pleasure serving you,...More

Reviewed 2 weeks ago

I was here for a conference. The staff was friendly and helpful from the moment we arrived - very welcoming. The grounds are beautiful, I wished I'd had more time to explore. The lobby is beautiful. I expected more from the hotel rooms - although...More

Thank Kelly1963
Reviewed 3 weeks ago via mobile

Housekeeping was atrocious towels were scarce. They never replenished the water even though asked. Hotel is dated and could use upgrading. Breakfast buffet was fine. Front desk was good. I would not rush to go back there.More

1  Thank Paul G
Response from TeamMarriott, Manager at Sawgrass Marriott Golf Resort & SpaResponded 3 weeks ago

Hello Paul, Please accept our apology, as well every assurance we will be working to address the concerns outlined in your review. Customarily our staff does a terrific job of responding to our guests’ needs, and we are disappointed this did not happen during your...More

Reviewed 3 weeks ago

Great hotel and the view over the back pond and hole 10 is incredible. However the Lobby noise is rather loud and there was a group that closed the bar 2 nights in a row...wish they had moved them to the other bar so that...More

Thank bclemence1978
Reviewed 3 weeks ago

Can't say enough about this resort. Staff is exceptionally helpful and friendly, rooms in the main building are comfortable and quiet. Pool areas are beautiful. LOVE that there is a full service Starbucks right in the lobby. Parking is convenient. Our granddaughter visited us and...More

Thank Nancy S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Multilingual Staff
Breakfast Available
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Hot Tub
Golf course
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
$186 - $388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Ponte Vedra Beach
#4 Romantic Hotel in Ponte Vedra Beach
#4 Business Hotel in Ponte Vedra Beach
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
$186 - $388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Ponte Vedra Beach
#4 Romantic Hotel in Ponte Vedra Beach
#4 Business Hotel in Ponte Vedra Beach
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveler (414)
Room & Suite (142)
Dining (94)
Pool & Beach (81)
Amenities (46)
Business Center & Event Rooms (12)
Family and Play Areas (6)
Questions & Answers
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AMO0801
How can this Marriott be rated as a 4 star resort? My recent 4 day stay 1/6-1/10/18 has been the most horrible experience. From roach infested villas(which are supposedly an upgrade)????to my security being compromised when on 2 separate occasions my room was entered by other guests while I was in my room. My door key was changed 3 times, my lock battery on my door was dead. They moved us into the main building after much pleading. Once in the new room my room had a everlasting stench of sewer water. And no matter what I put my heat thermostat at it remains at the same temp. Forcing me to wear my sweat shirt when ever I was in the room. After they compensated us for 1 night. I submitted my personal email to management at their request and have NEVER been contacted. You should address your bug infestation problem. And in room sewer stench which several other colleagues this week have complained about. I read you recently updated the resort. Spend some of that money on real problems and not cosmetic first impression areas. DISAPPOINTED!!!!
January 10, 2018|
AnswerShow all 4 answers
Response from Boris E | Reviewed this property |
I would recommend that you deal directly with the General Manager of the hotel or Marriott's corporate office in order to provide feedback. This information possibly can assist them in changing certain practices and... More
2
Votes
skintbint
July 29, 2017|
AnswerShow all 4 answers
Response from jama80 | Reviewed this property |
Don't know. I would avoid that place like the plague.
1
Vote
eddiet0729
May 22, 2017|
AnswerShow all 9 answers
Response from Michele A | Reviewed this property |
Yes, parking at hotel! Shuttle is easier....sometimes other places have limited parking!
0
Votes
Room Tips
"Main rooms have all be renovated"
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"Avoid villas if you need to connect to wifi"
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"Ask for water view"
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"Insist on hotel & not village when booking."
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