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Residence Inn Fort Lauderdale Pompano Beach/Oceanfront

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3.5 of 5
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1350 North Ocean Boulevard, Pompano Beach, FL 33062 (Formerly Ocean Sands Resort & Spa)
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1 room 1 adult
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Residence Inn Fort Lauderdale Pompano Beach\/Oceanfront
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455 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Fort Lauderdale Pompano Beach/Oceanfront
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Columbia, South Carolina
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 9, 2012

This was my second trip for Labor Day....what a great place. Really nice staff and extreemly accomodating. They went out of their way to take care of me. The parking is $20 a day. Beach chairs are free and nice. Breakfast is hot and lots of variety. I'll definitely visit again!

Helpful?
Thank plainoleredneck
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

plainoleredneck, Thank you for your review. We're glad to hear from you and learn of your pleasant visit with us. I'm glad you enjoyed our friendly staff, and found them to be accomodating. Glad you liked the beach chairs too! Please plan to visit us again soon. More 

Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 4, 2012

I was disappointed as this being a Residence Inn. When I got there, I found out it was valet parking only, fine, but there was only one person working and cars lined up down the side of the already narrow driveway. The greeting and information was nice at the front desk. HOwever, when I got in the room, you could... More 

Helpful?
2 Thank gymskin
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

gymskin, Thank you for your review. We greatly value your business and appreciate having had you as our guest. I apologize that your experience with us was not a satisfying one for you. I believe your concerns have been properly address, and I hope you will give us another opportunity to show how great our hotel is and what a... More 

Dallas, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 2, 2012

First stay at this hotel, I arrived around 8:30 pm very tire and justed wanted a hot shower and room service. I opened the door to my room and found: ironing board and iron up, childs bucket and shovels on the tabel with empty chip bags inside. A welcome cord for the previous occupants as well as the sleeve for... More 

Helpful?
Thank Rebecca C
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

Rebecca C, Thank you for your review. We value your business and appreciate you choosing to stay with us. I regret to hear that your experience with us was not a pleasurable one which met our usual high standards of cleanliness and service. I will review your comments with our leadership team and make sure improvements are made in any... More 

Denver, Colorado
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 26, 2012

my husband and I stayed here in September. The room was very large, full kitchen, washer and dryer. even though we were way at other end of beach we still had a great view of ocean. I think every room does. theres a small balcony to sit on and enjoy the scenery. Free breakfast was perfect. you can eat outside,... More 

Helpful?
Thank flipflopyaya
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

flipflopyaya, Thank you for your lovely review. We're pleased you and your husband chose to stay with us and enjoyed your visit. I'm glad you liked our cookies and social hour. We're grateful for your compliments about our staff as well. Please come back and see us again soon. More 

NC
Level Contributor
124 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed September 26, 2012

Stayed here on business even though my event was a few miles away....I like to walk the beach in the AM. I was worried about the location having no interior-hall way, and while walking to my room I was REALLY worried (the walk to your room is not impressive and I was concerned the room would not be clean). Upon... More 

Helpful?
Thank hodels
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

hodels, Thank you for taking the time to write a review about your stay with us at Residence Inn Pompano Beach/Oceanfront. It's great to hear you say that you were welcomed by a very clean and very lovely room. We're delighted to hear this and hope we were able to add a little more excitement to your vacation experience. We... More 

Florida
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 17, 2012

Property is fairly new and has an on site Spa. Sherry at the front desk was excellent. The place is in good shape and the location is excellent ....RIGHT on the beach. All in all a very good experience with all the staff.

Helpful?
Thank TravelKonig
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

TravelKonig, Thank you for your wonderful review. We’re very pleased to have had you stay with us and enjoy our beautiful hotel. I’m glad Sherry was helpful and we'll make sure she receives a special commendation for your kind comments about her. We hope you enjoyed all of the Pompano Beach area and your travels will bring you back to... More 

Orlando, Florida
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed September 13, 2012

Our experience went for not great to good customer service to unbelievably bad (horrible service and follow up). We had some issues during our stay, I received a call immediately from manager with a great message and apology and all was good. She agreed to refund some money. I was told it was done several times yet it was not.... More 

Helpful?
1 Thank Robyn07
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

Robyn07 Please accept my apology for our delay in communicating with you. You should have by now received my email with a full explanation of our correction in this matter. We value your business and truly hope you will continue to be a Marriott customer. Thank you again. Respectfully, Jennifer Johnson, General Manager More 

Downingtown, Pennsylvania
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 30, 2012

We were supposed to stay at this Residence Inn for a week, but decided to check out 2 days earlier and moved to the much better Fort Lauderdale Beach (close from Pompano Beach, but really different). My husband has a Marriott Platinum status and after reading some positive reviews (from guests who received a free upgrade), we thought we would... More 

Helpful?
1 Thank AlbaBrito
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

AlbaBrito, Thank you for your review. We appreciate your family staying with us. Like any other beach area, our beach will exhibit a rocky surface when there is rough current caused by an offshore storm. It is unfortunate that this was the case at the time of your stay. Pompano Beach is absolutely gorgeous and a great travel destination. We... More 

London, United Kingdom
2 reviews
3 of 5 stars Reviewed August 21, 2012

Only stayed for two nights but did like the hotel. Pool nice and spacious. Had to go down a few times to get shampoo and conditioner as it wasn't provided but the man (don't know his name but he had dark hair and stubble) at the front desk was always very helpful. Didn't like the pillows provided, too large for... More 

Helpful?
Thank Sandra P
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

Sandra P, Thank you for taking the time to write about your stay with us on TripAdvisor. We’re glad you chose to stay with us and had a pleasant visit. I appreciate your compliments about our staff as they work hard to service our guests in a friendly, efficient manner. We hope you will return and visit our wonderful hotel... More 

Denver, Colorado
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 17, 2012 via mobile

We had a great ocean front view. It's right on the water! Comfy beds and a full sized fridge = yay! Ok, so the continental breakfast wasn't fantastic, but everything else was great! Would definitely recommend it!

Helpful?
1 Thank AlphaGam70
ConcordHospitality, Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

AlphaGam70, Thank you for taking a moment and writing about your stay with us on TripAdvisor. We’re so very pleased to hear you had a pleasant stay with us and enjoyed our comfy beds, spacious rooms, and ocean views. We appreciate your recommendation to other viewers and hope your comments will be helpful to future travelers. Please come and stay... More 

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