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Residence Inn Pensacola Downtown

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Residence Inn Pensacola Downtown
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151 Reviews from our TripAdvisor Community

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Showing 148: English reviews
atlanta, ga
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went to Pensacola area for a family reunion and had a great time. The Residence Inn is a very nice place. The location is very good. The price is pretty high, so not sure it is worth the price. The rooms were comfortable. We had a two bedroom suite on the ground floor so that was very nice too.... More 

Helpful?
Thank LoveToTravelRandL
New Orleans, Louisiana
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 8, 2016

The room was nice, it had everything we needed. Except we never had enough towels, and getting extra towels was like pulling teeth. It was really ridiculous actually. All of the staff was pretty friendly, except for the housekeeper on our floor, she was rude and if we would ask her for something, she would act like we were a... More 

Helpful?
Thank Shelly D
resinndt, Front Office Manager at Residence Inn Pensacola Downtown, responded to this review

Thank you for taking the time to share your thoughts with us on your recent stay at the Residence Inn Downtown Pensacola. We appreciate you bringing to our attention the issues you encountered and apologize for the inconvenience. We will share your message appropriately within the organization. Please contact the Manager on Duty if we can be of any assistance... More 

Level Contributor
91 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed July 28, 2016

Very comfortable, friendly/helpful staff. Stayed for 48 days in June until 22 July. Comfortable room with all you could need (except an oven). Convenient location, short distance to marinas, historic downtown, Blue Wahoos Ball Park, & Gulf Breeze. Internet included with our reservation. Breakfast changes daily and is hot/fresh. This is a perfect location, not a 5 star hotel, but... More 

Helpful?
Thank Mimaboy
Boston, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 27, 2016

The one bedroom studio suite was cozy. I was surprised it had a complete stove and not just a stove top. Most Residence Inn properties changed to just having stove tops. The hotel was busy, Breakfast was good and the staff that man the breakfast was extremely kind. My room key and another family members rooms key stopped working on... More 

Helpful?
Thank Sheirelle
Saint Augustine, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 26, 2016

As a Marriott Platinum Rewards Member, thought I would NEVER write a bad review...until now. Again, as a Platinum Menber, I never stay at Residence Inn, primarily because the brand give HALF points vs. all other Marriott brands (except TownPlace Suites). Anyway, I travel a ton, go to Pensacola quite regularly (covering 1/3 of FL), and other Marriott optios were... More 

Helpful?
Thank LIParothed
resinndt, Front Office Manager at Residence Inn Pensacola Downtown, responded to this review

Thank you for taking the time to share your thoughts with us. As a Platinum Rewards Member, your feedback is extremely important to us. I would like to personally apologize for the issues you encountered during your stay. I have shared your feedback with the appropriate hotel staff to ensure that moving forward this will be an isolated issue. Please... More 

Level Contributor
663 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed July 26, 2016 via mobile

Staff was nice and breakfast was good. Walked into stained carpet, stained chairs and a very torn up chair. TV in too did not work. When I mentioned it to staff they told me hotel is due for a rehab. Parking is easy and location is good for walking to dinner.

Helpful?
Thank Nancy L
resinndt, Front Office Manager at Residence Inn Pensacola Downtown, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Pensacola Downtown with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes... More 

florida
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

We moved from our home so we had to stay somewhere before we moved. The residence inn staff was kind and accomodating. They extended our stay easily. They brought towels and other items if needed. Beds were clean and there is a fridge and microwave for your kids. Wifi is fast and this is a great location... My kids want... More 

Helpful?
Thank jeanne m
resinndt, Front Office Manager at Residence Inn Pensacola Downtown, responded to this review

I am delighted to hear you enjoyed your stay with us. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Pensacola Downtown and we hope you choose to stay with us again whenever your travel needs bring you back to Pensacola.... More 

New Orleans, Louisiana
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 20, 2016

Overall the place is nice, easily located to restaurants, bars beaches etc. Not a bad location, you can walk the streets and feel safe, just have to be mindful of the traffic. Would recommend this hotel.

Helpful?
Thank wpv3
resinndt, Front Office Manager at Residence Inn Pensacola Downtown, responded to this review

Thank you for sharing your experience with us. I am glad to hear you enjoyed your stay. We hope to see you again soon the next time you are in the Pensacola area. Best Regards. More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 29, 2016 via mobile

My friends and I stayed here for two nights while we spent two days diving in Pensacola. The rooms were clean and comfortable. There was nothing I felt was missing. The hotel serves a breakfast each morning and the selection was very good. The location was convenient, check-in was quick and easy, late check-out was no problem. I will stay... More 

Helpful?
Thank Sevenrider860
Anderson, South Carolina, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2016 via mobile

Conveniently located with friendly staff in a great area of Pensacola. Would return. You can see the water from here with a lot of food options around and close to downtown as well with all its options. Recommend.

Helpful?
Thank Greg W
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Pensacola Downtown

Address: 601 E Chase St, Pensacola, FL 32502-6232
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range: $154 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Pensacola Downtown 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Pensacola Downtown Hotel Pensacola
Pensacola Residence Inn
Hotel Style:
#6 Romantic Hotel in Pensacola
#7 Family Hotel in Pensacola
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