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Courtyard Pensacola Downtown

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Courtyard Pensacola Downtown
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157 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Nashville, Tennessee
Level Contributor
558 reviews
391 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed 3 weeks ago

The hotel is fine - well located near restaurants and the bridge to Gulf Breeze. Rooms are nice - although they have the drab gray design I personally find depressing. The staff is nice. Two minor issues: 1) they don't carry Altoids or a wide enough array of things in the market. 2) my platinum gift - i asked for... More 

Helpful?
Thank TravelManSouth
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear TravelMan South, Thank you for taking the time to review your visit with us. We love our location and agree with you that is a plus. I am sorry about the coffee/tea situation but thank you for making me aware that this happened. I will make sure my Bistro Associates know it is fine to swap tea for coffee.... More 

Chattanooga, Tennessee
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

The staff are great! Rooms are clean and the workout area is HUGE with a lot of choices. What really makes this place is the Location. You are within walking distance of a ton of great food and things to do. I would recommend staying here if you are noting wanting to stay on the beach but still want to... More 

Helpful?
Thank Manny2225
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Manny2225, Thank you so much for taking the time to review us on TripAdvisor! We think our location is pretty great, too! Thank you for the compliments regarding our facility and, most of all, our staff! We hope when you return to Pensacola, you will choose to stay with us again. I hope that you have a wonderful day... More 

Houston, Texas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

What I love about this Courtyard is that the staff have your key ready to go and the room prepared for you once you arrive. I've stayed here 3 times and quickly think this is my go to hotel when in PNS. There is a great outdoor area outside with a pool and then a fire pit and discussion area... More 

Helpful?
Thank Rudy M
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Rudy M, Thank you so much for taking time to review our hotel on tripadvisor! You brightened our day when I shared your kind statements with our team today! We look forward to your next visit and we'll be sure that you continue to enjoy your time with us! Have a great day! Jennifer Mason, General Manager and the... More 

Fond du Lac
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 19, 2016

It is an average hotel in the Marriott chain: clean and generally well-run. The guest rooms are large and have a fridge and microwave. There was no outside noise on the fifth floor and no "train sounds" that some reviewers noted. Ask for a room with a bay view, although the other direction is not terrible. Noisy AC. Beds are... More 

Helpful?
Thank millstoned
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Dear valued guest, Thank you for your review of your stay with us at the Courtyard by Marriott Pensacola Downtown. I have forwarded the issues you encountered to the appropriate departments. I hope that next time you are in the Pensacola area you will give us another chance to meet your expectations. Susie Feraci Assistant General Manager More 

Knoxville, Tennessee
Level Contributor
9 reviews
3 hotel reviews
Reviewed October 17, 2016

Front desk associates were very helpful and friendly. The room was clean and to our liking. The location was great we got to walk to one of the local restaurants and there were others available also. The beach was about a 15 minute ride which was very pleasant. Coffee in the lobby would have been nice because I did not... More 

Helpful?
Thank Fran1954_59
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Fran1954_59, Thank you so much for taking the time to review the Courtyard by Marriott Pensacola Downtown. I am so glad to hear that you enjoyed your stay with us and your visit to Pensacola! The weather this time of year is just terrific and we are within walking distance to many of our local restaurants, bars and shops... More 

Level Contributor
762 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed October 12, 2016 via mobile

Stayed for six nights. Over all it was ok. Disappointing when two different nights they did not have Merlot or Jameson's. Both they normally carry. One day they skipped cleaning my room. The pillows are awful.

Helpful?
Thank Nancy L
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Nancy L, Thank you for taking the time to fill out a review of your recent stay with us. I am unhappy to hear that your stay was not up to par. Please give me a call or shoot me an email so we can discuss your stay. We always want our guests to be pleased with their stay... More 

Gainesville, Florida
Level Contributor
312 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed September 25, 2016

The staff at the Courtyard are friendly and helpful. The location is handy for downtown and for access to the beach. A recent remodeling was not well done, with sloppy painting and substandard electrical work. The management had to change our room three times because of electrical and AC problems. Probably hired the lowest bidder. The decor is extremely contemporary... More 

Helpful?
1 Thank George E
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear George E, Thank you so much for taking the time to review the Courtyard Pensacola Downtown! We always appreciate hearing from our guests even when we haven't hit the nail exactly on the head! Please give me a call or shoot me an email if it is convenient for you at jmason@highpointe.com. I would like to get the room... More 

Nashville, Tennessee, United States
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 24, 2016 via mobile

Your average Courtyard but great location near the water and several very good restaurants. Staff were friendly and helpful. The rooms were clean and overall decor modern and bright. I did not get an upgrade despite my platinum status.

Helpful?
Thank Mike K
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Mike K, Thank you for reviewing the Courtyard Pensacola Downtown regarding your recent stay! We always like hearing from our guests; especially our Platinum members! I am glad that our staff was friendly and helpful but I am concerned that you weren't upgraded to your preferred room. We, unfortunately, don't have a concierge level and we only have two... More 

Greendale, Wisconsin
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 23, 2016

I stayed here for work twice during September, for a total of 7 nights. The best things about it are modern up to date decor, a very comfortable sofa to kick back and watch sports on the very large TV, and a convenient location close to expressways and a wide variety of restaurants. A very comfortable bed as well. Those... More 

Helpful?
Thank burghughes
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Valued Guest, Thank you for your review of our stay with us. I forwarded the issues with the noises in the room to our maintenance department to fix. We hope to see you next time you are in the Pensacola area. Susie Feraci Assistant General Manager More 

Meridian, Mississippi
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 28, 2016 via mobile

My husband and I decided to take a last minute trip to Pensacola and reserved a room here on the way. We received a warm greeting and were assisted with directions on how to get to the beach and boardwalk. The room was immaculate! We had a king with a sleeper sofa. The bed slept great! There was some peeling... More 

Helpful?
Thank quimac
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear quimac, Thank you for taking the time to review the Courtyard Pensacola Downtown. We appreciate hearing from our guests and are glad that you had an enjoyable stay! Next time you're in Pensacola, we hope that you will choose to stay with us again and maybe give our Bistro a try! All of the items are prepared fresh daily.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Pensacola Downtown

Address: 700 E Chase St, Pensacola, FL 32502-6235
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range: $132 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Pensacola Downtown 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Marriott, Hotels.com and Travelocity so you can book your Courtyard Pensacola Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Pensacola Downtown Hotel Pensacola
Pensacola Marriott
Pensacola Courtyard
Hotel Style:
#9 Family Hotel in Pensacola
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Pensacola Downtown staff and other travelers.
1 question
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6 months ago

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Questions? Get answers from Courtyard Pensacola Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room away from the elevator, face front to get a view of the bay”
 of 5 bubbles 451rudym, 4 weeks ago | Read review
“High floor, bay view”
 of 5 bubbles millstoned, Oct 19, 2016 | Read review
“Avoid the second floor”
 of 5 bubbles burghughes, Sep 23, 2016 | Read review
“5th floor bay room-there will be traffic noise, but the view is beautiful”
 of 5 bubbles CMEWALK, Jul 5, 2016 | Read review
“any room is best”
 of 5 bubbles SinnathambyV, Jun 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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