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Courtyard Pensacola Downtown

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Courtyard Pensacola Downtown
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146 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Blossvale, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The best thing about this hotel is the location. It's close to several decent restaurants and the beach. It annoys me when the air conditioning is loud....and it was! The sink and shower drains were both slow. Minor things..but irritating! I expect more from Marriott because I'm a Platinum member and I know the difference in the various Marriott brands... More 

Helpful?
Thank frankwalters
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Dear Valued Guest, Thank you for your response regarding your stay with us. I have passed on the information regarding the A/C and draining in both the sink and shower to our maintenance department. Again, thank you for letting us know. We hope that you give us another opportunity to meet your expectations. Susie Feraci Assistant General Manager More 

Tampa, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As expected for a courtyard, certainly not below average. Good location for a few restaurants in walking distance, close enough to downtown. I would like to recognize and thank the lead housekeeper. I never actually spoke with her, but traded several messages, I realized well after I left, that I left behind a retainer in a very small case. It... More 

Helpful?
Thank freddy758
gmanager700, General Manager at Courtyard Pensacola Downtown, responded to this review

Wonderful! I'm glad we were able to find and send your retainer back. Please come back and stay with us again if travel to Pensacola in the future! More 

Huntersville, North Carolina
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Rooms are clean. The customer services quickly respond to any problems. Definitely recommend. Bistro restaurant gives fast service. Laundry room available and reasonably priced. Nice furnishings in the room. Good area of city, walking distance to lots of good restaurants.

Helpful?
Thank ncat2016
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Dear valued guest, Thank you for your response regarding your recent stay with us. I have passed this information into the appropriate department. We hope to see you next time you are in the Pensacola area. Sincerely, Susie Geraint Assistant General Manager More 

Birmingham, Al
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Let me start by saying we have stayed here many, many times. It is probably the most convenient hotel in Pensacola. It's close to the beach, downtown, the NAS, airport and malls, and is walking distance to some very good restaurants. Our bed was comfy, the place was clean, pool was nice, and the staff were pleasant. The rooms appear... More 

Helpful?
Thank BamaRowersMom
gmanager700, General Manager at Courtyard Pensacola Downtown, responded to this review

Thank you so much for your feedback! I have shared this information with my housekeeping and maintence departments. We always appreciate constructive criticism. Our guests often help us address items and situations we did not know exist. Please let me know when you're returning to Pensacola and I'll buy you a breakfast or a Starbuck's coffee. More 

Hannover, Germany
1 review
5 of 5 stars Reviewed July 12, 2016

My wife and I live in Germany and come over to Pensacola once a year in June to visit her Family. This year has been our second visit in a row and after both trips we both know - we will come back. Staying in this hotel has become a very pleasant routine of our vacations. The staff is friendly... More 

Helpful?
Thank ChristopherMorefield
gmanager700, General Manager at Courtyard Pensacola Downtown, responded to this review

Thank you so much for taking the time to let us know about your stay! We do feel like our location is wonderful and it is so nice to receive your compliments! We look forward to serving you on your future trips to Pensacola! More 

Clearwater, FL
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 5, 2016

I booked this room last minute because I came up for a family emergency and this was one of the hotels listed that is close (9 minutes) and provides discounts for Baptist Hospital. Best decision ever!! My stressful situation would fade away when I returned to the hotel. Giant Shout Out to Bryan - who checked me in, gave me... More 

Helpful?
Thank CMEWALK
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Good Morning and thank you so much for taking the time to review your stay with us! What a nice shout-out to Bryan as well. He is a great associate and we are lucky to have him on our team. Hopefully, the next time you come to Pensacola it will not be under stressful conditions and we hope you will... More 

Orlando, Florida
2 reviews
3 of 5 stars Reviewed June 25, 2016

I've stayed at this courtyard a number of time. During my last stay I saw roaches in the bathroom. I hate bugs. I've noticed over time the hotel seemed to be lacking now maintanance. I will now consider another hotel for my next stay in Pensacola

Helpful?
Thank coault
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Thank you for taking time to send this review via TripAdvisor. We have a contract with Eco-Lab Pest Control and are on a pest control plan. I am so sorry to hear that you saw roaches in your room! Please contact me via phone or email, 850-439-3330 or jmason@highpointe.com so I can get the details of your stay! My name... More 

Colombo, Sri Lanka
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 15, 2016

Super hotel, nice arrangements, easy access to the place, wifi coverage, heart of the location, amazing sight seeing places etc. etc.. Every one must visit this place o cover p the Pensacola area. Thank you for the friendly staff.

Helpful?
Thank Sinnathamby V
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Thank you Sinnathamby V! We are so glad you enjoyed your visit! Please come back soon. Sincerely, Jennifer and the Crew at the Courtyard Pensacola Downtown! More 

Mount Juliet, Tennessee
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 25, 2016

My husband was here for a meeting and I just wanted to go to the beach. We compromised and stayed here because the rates were reasonable and it was easy access to his meeting at the convention center and the beach. The room was spacious and comfortable. We were at the end of hall so it was very quiet. I... More 

Helpful?
1 Thank Jo Lena C
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

We're so glad you found us! We think our location is pretty ideal, also! We usually keep the pool towels in the hallway that goes out to the pool but if you access the pool from the courtyard area, you would miss them. Maybe we will put some out at the pool area now that the summer season is here.... More 

Chicago, Illinois
Level Contributor
141 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 5, 2016

Pros: Spacious comfortable room and bathroom, reasonable rate, quality value breakfast in lobby, good lighting in bathroom, fan in bathroom, easy to use alarm clock with red letters, blackout shades, restaurants within walking distance, free wifi, quiet, in-room refrigerator, microwave and coffee, friendly staff Cons: through-wall HVAC unit is noisy and too close to work area so you freeze when... More 

Helpful?
1 Thank LadyLux86
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Dear Valued Guest, Thank you for your response regarding your stay with us at the Courtyard by Marriott Pensacola Downtown. I have passed on your comments to the appropriate departments. Thank you again for staying with us and we hope to see you next time you are in the Pensacola area. Susie Feraci Assistant General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Courtyard Pensacola Downtown

Address: 700 E Chase St, Pensacola, FL 32502-6235
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range: $166 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Pensacola Downtown 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard Pensacola Downtown Hotel Pensacola
Pensacola Courtyard
Pensacola Marriott
Hotel Style:
#9 Family Hotel in Pensacola
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