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Courtyard Pensacola Downtown

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Courtyard Pensacola Downtown
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151 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Gainesville, Florida
Level Contributor
304 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff at the Courtyard are friendly and helpful. The location is handy for downtown and for access to the beach. A recent remodeling was not well done, with sloppy painting and substandard electrical work. The management had to change our room three times because of electrical and AC problems. Probably hired the lowest bidder. The decor is extremely contemporary... More 

Helpful?
Thank George E
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear George E, Thank you so much for taking the time to review the Courtyard Pensacola Downtown! We always appreciate hearing from our guests even when we haven't hit the nail exactly on the head! Please give me a call or shoot me an email if it is convenient for you at jmason@highpointe.com. I would like to get the room... More 

Nashville, Tennessee, United States
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Your average Courtyard but great location near the water and several very good restaurants. Staff were friendly and helpful. The rooms were clean and overall decor modern and bright. I did not get an upgrade despite my platinum status.

Helpful?
Thank Mike K
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Mike K, Thank you for reviewing the Courtyard Pensacola Downtown regarding your recent stay! We always like hearing from our guests; especially our Platinum members! I am glad that our staff was friendly and helpful but I am concerned that you weren't upgraded to your preferred room. We, unfortunately, don't have a concierge level and we only have two... More 

Greendale, Wisconsin
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for work twice during September, for a total of 7 nights. The best things about it are modern up to date decor, a very comfortable sofa to kick back and watch sports on the very large TV, and a convenient location close to expressways and a wide variety of restaurants. A very comfortable bed as well. Those... More 

Helpful?
Thank burghughes
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Valued Guest, Thank you for your review of our stay with us. I forwarded the issues with the noises in the room to our maintenance department to fix. We hope to see you next time you are in the Pensacola area. Susie Feraci Assistant General Manager More 

Meridian, Mississippi
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I decided to take a last minute trip to Pensacola and reserved a room here on the way. We received a warm greeting and were assisted with directions on how to get to the beach and boardwalk. The room was immaculate! We had a king with a sleeper sofa. The bed slept great! There was some peeling... More 

Helpful?
Thank quimac
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear quimac, Thank you for taking the time to review the Courtyard Pensacola Downtown. We appreciate hearing from our guests and are glad that you had an enjoyable stay! Next time you're in Pensacola, we hope that you will choose to stay with us again and maybe give our Bistro a try! All of the items are prepared fresh daily.... More 

California
Level Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently renovated, large modern room and bath. Good towels, good showers, okay beds. The A/C worked well and good thing, since it's ~ 90 deg and humid during the day and ~high 70s at night. Only a few minutes from downtown, and very close to the bridge to Gulf Breeze and the beaches area. On site mini-restaurant. Decent fitness center,... More 

Helpful?
Thank andsank
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear andsank, Thank you for taking the time to review the Courtyard Pensacola Downtown! I am glad that you enjoyed your stay with us and invite you to stay with us when your travels bring you back to Pensacola! I apologize that we didn't get you in the non-connecting room right off the bat; we have more connecting rooms at... More 

Blossvale, New York
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 22, 2016

The best thing about this hotel is the location. It's close to several decent restaurants and the beach. It annoys me when the air conditioning is loud....and it was! The sink and shower drains were both slow. Minor things..but irritating! I expect more from Marriott because I'm a Platinum member and I know the difference in the various Marriott brands... More 

Helpful?
Thank frankwalters
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Dear Valued Guest, Thank you for your response regarding your stay with us. I have passed on the information regarding the A/C and draining in both the sink and shower to our maintenance department. Again, thank you for letting us know. We hope that you give us another opportunity to meet your expectations. Susie Feraci Assistant General Manager More 

Tampa, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 7, 2016

As expected for a courtyard, certainly not below average. Good location for a few restaurants in walking distance, close enough to downtown. I would like to recognize and thank the lead housekeeper. I never actually spoke with her, but traded several messages, I realized well after I left, that I left behind a retainer in a very small case. It... More 

Helpful?
Thank freddy758
gmanager700, General Manager at Courtyard Pensacola Downtown, responded to this review

Wonderful! I'm glad we were able to find and send your retainer back. Please come back and stay with us again if travel to Pensacola in the future! More 

Huntersville, North Carolina
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2016 via mobile

Rooms are clean. The customer services quickly respond to any problems. Definitely recommend. Bistro restaurant gives fast service. Laundry room available and reasonably priced. Nice furnishings in the room. Good area of city, walking distance to lots of good restaurants.

Helpful?
Thank ncat2016
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Dear valued guest, Thank you for your response regarding your recent stay with us. I have passed this information into the appropriate department. We hope to see you next time you are in the Pensacola area. Sincerely, Susie Geraint Assistant General Manager More 

Birmingham, Al
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed July 24, 2016 via mobile

Let me start by saying we have stayed here many, many times. It is probably the most convenient hotel in Pensacola. It's close to the beach, downtown, the NAS, airport and malls, and is walking distance to some very good restaurants. Our bed was comfy, the place was clean, pool was nice, and the staff were pleasant. The rooms appear... More 

Helpful?
Thank BamaRowersMom
gmanager700, General Manager at Courtyard Pensacola Downtown, responded to this review

Thank you so much for your feedback! I have shared this information with my housekeeping and maintence departments. We always appreciate constructive criticism. Our guests often help us address items and situations we did not know exist. Please let me know when you're returning to Pensacola and I'll buy you a breakfast or a Starbuck's coffee. More 

Hannover, Germany
1 review
5 of 5 stars Reviewed July 12, 2016

My wife and I live in Germany and come over to Pensacola once a year in June to visit her Family. This year has been our second visit in a row and after both trips we both know - we will come back. Staying in this hotel has become a very pleasant routine of our vacations. The staff is friendly... More 

Helpful?
Thank ChristopherMorefield
gmanager700, General Manager at Courtyard Pensacola Downtown, responded to this review

Thank you so much for taking the time to let us know about your stay! We do feel like our location is wonderful and it is so nice to receive your compliments! We look forward to serving you on your future trips to Pensacola! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Courtyard Pensacola Downtown

Address: 700 E Chase St, Pensacola, FL 32502-6235
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range: $143 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Pensacola Downtown 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard Pensacola Downtown Hotel Pensacola
Pensacola Marriott
Pensacola Courtyard
Hotel Style:
#9 Family Hotel in Pensacola
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