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SureStay Plus Hotel by Best Western Pensacola

249 reviews
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Traveler (54)
Room & Suite (35)
Pool & Beach (3)
Overview
  • Excellent6%
  • Very good14%
  • Average12%
  • Poor18%
  • Terrible50%
Mar 13, 2017
“You get what you pay for”
Jan 19, 2018
“Great stay!!”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Fitness center
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from SureStay Plus Hotel by Best Western Pensacola
Special Offer: BOOK DIRECT & SAVE
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (249)Write a Review
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1 - 5 of 243 reviews
Reviewed January 19, 2018 via mobile

I had a wonderful experience at the Sure Stay, The front desk staff was very friendly and help direct me to my room. In the rooms they have a beautiful blue couch and tons of soft pillows on the bed!!! Will deffinetly be back for...More

Thank Tiffany W
Response from Ralla R, General Manager at SureStay Plus Hotel by Best Western PensacolaResponded 4 weeks ago

I am very pleased to hear that you enjoyed your stay with us. We strive to make sure our guests can enjoy themselves while staying with us and I am glad to hear that,the front desk employee's were able to help make the situation a...More

Hotel's Favorite
Reviewed September 13, 2017 via mobile

We were on our way out of the State due to the storm, I happened to find this hotel thru google while on the road on I-10, everything was sold out for miles, I decided to call anyways, lucky for us they had a room....More

1  Thank Esther W
Response from Richard J, Manager at SureStay Plus Hotel by Best Western PensacolaResponded September 14, 2017

I am very pleased to hear that you enjoyed your stay with us. We strive to make sure our guests can enjoy themselves while staying with us and I am glad to hear Lyka and Alfreta were able to help make the situation a little...More

Reviewed November 19, 2017 via mobile

On a road trip across country, family got severe food poisioning. We had to cancel a 1 nite reservation less than 24 hrs because they were too sick to travel. Hotel staff was rude and charged us for the room anyway. We are Best Western...More

Thank Hikingbennette
Reviewed November 18, 2017 via mobile

My husband booked this place bc we've always had good luck with Best Western & it was reason price and "New Renovated" We checked in, she never said anything about breakfast so we asked... We were told under reno & would ✔ on it. We...More

Thank katnmikestrvel
Reviewed October 31, 2017

This was the worst experience I have ever had with a "Best Western" property!!! This did not even come close to the quality expected from a Best Western property. The rates were unbelievable high for this property!! I checked out early since the shower didn't...More

Thank ghott
Response from Richard J, Manager at SureStay Plus Hotel by Best Western PensacolaResponded November 3, 2017

I am sorry to hear that you were not able to enjoy your recent stay with us. We strive to provide our guests a pleasant and friendly guest experience, and when we fall short of doing so, it makes us take a step back and...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Fitness Center with Gym / Workout Room
Details
Price range
$60 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$60 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (54)
Room & Suite (35)
Pool & Beach (3)
Questions & Answers
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Room Tips
"Don't stay here!!"
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"if you have mobility issues make sure your on first floor since there wasnt an elevator."
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"rouches in the room dirty room so disappointed"
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"god what ever you do do not stay here please."
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