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On a road trip across country, family got severe food poisioning. We had to cancel a 1 nite reservation less than 24 hrs because they were too sick to travel. Hotel staff was rude and charged us for the room anyway. We are Best Western...More
We were on our way out of the State due to the storm, I happened to find this hotel thru google while on the road on I-10, everything was sold out for miles, I decided to call anyways, lucky for us they had a room....More
1 Thank Esther W
Response from Richard J, Manager at SureStay Plus Hotel by Best Western PensacolaResponded September 14, 2017
I am very pleased to hear that you enjoyed your stay with us. We strive to make sure our guests can enjoy themselves while staying with us and I am glad to hear Lyka and Alfreta were able to help make the situation a little...More
My husband booked this place bc we've always had good luck with Best Western & it was reason price and "New Renovated" We checked in, she never said anything about breakfast so we asked... We were told under reno & would ✔ on it. We...More
This was the worst experience I have ever had with a "Best Western" property!!! This did not even come close to the quality expected from a Best Western property. The rates were unbelievable high for this property!! I checked out early since the shower didn't...More
Response from Richard J, Manager at SureStay Plus Hotel by Best Western PensacolaResponded November 3, 2017
I am sorry to hear that you were not able to enjoy your recent stay with us. We strive to provide our guests a pleasant and friendly guest experience, and when we fall short of doing so, it makes us take a step back and...More
We evacuated Miami due to Hurricane Irma and were fortunate to find a room at the SureStay Plus Hotel in Pensacola. The hotel is a work in progress with remodeling. It does not bill itself as a five star hotel, but it's not only the...More
Response from Ralla R, General Manager at SureStay Plus Hotel by Best Western PensacolaResponded 6 days ago
I am very pleased to hear that you enjoyed your stay with us. We strive to make sure our guests can enjoy themselves while staying with us and I am glad to hear Dawn and Richard were able to help make the situation a little...More
$61 - $156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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