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Best Western Plus Blue Angel Inn

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Traveler (87)
Room & Suite (52)
Dining (10)
Certificate of Excellence

About

#6 of 65 hotels in Pensacola
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
"Newly Remodeled" interior corridor property with easy access to Interstate 10. Offering Deluxe Hot Breakfast, Free High Speed Internet, Business Center, Fitness Center, Swimming Pool, Food Store, Outdoor Picnic Area, Guest Laundry. Offered in all rooms, Microwaves, Refrigerator, Coffee Pots, Hairdryers, Iron/Ironing Boards, 42 Inch TVs w/Cable and HBO.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Breakfast included
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
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Location

Full view
Contact
2390 W Detroit Blvd I-10 Exit 7, Pensacola, FL 32534-1721
Getting there
Pensacola Regional Airport8 mi
Ft. Walton Beach Airport47 mi
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718Reviews
150Photos
13Q+A
62Room tips
Traveler rating
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Popular mentions
Overpriced considering the location and quality of this property. Although clean, the rooms are not especially well appointed, the pillows are small square shaped and and the coffee maker is outdated. Most rooms that I have stayed in recently have a Keurig style machine and much
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Review collected in partnership with Best Western
Response from blueangelinn, General Manager at Best Western Plus Blue Angel Inn
Responded 1 week ago
Thank you for your review. Our pillows are standard size just tucked for bed presentation. No need to respond to your comment on guest beside you! Melissa
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Hotel's Favorite
We made a great choice booking this hotel. First, it is very convenient to the interstate for off/on access. Secondly, the room was clean, updated, and comfortable. Especially liked having the sofa upon which to relax rather than laying on the bed or sitting in a hard chair.
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Response from blueangelinn, General Manager at Best Western Plus Blue Angel Inn
Responded Feb 5, 2019
Hello grumpyone88!! Thank you so much for the great review. We appreciate your business and are glad you enjoyed you stay. Hope to see you again on future visits to Pensacola. Sincerely Melissa
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Very nice hotel. Great breakfast, room was very clean and everything worked. Price was ok. Hi speed internet was not high speed. Location was good for us. Pool looked nice but was not heated so we didn't use it (not warm enough during early April.
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Review collected in partnership with Best Western
Response from blueangelinn, Front Office Manager at Best Western Plus Blue Angel Inn
Responded 1 week ago
Hello Steve! Thank you for the great review we appreciate your business. Safe Travels Christina
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We stayed here after he wonderful day at the Naval aviation Museum. The hotel was clean and serviceable. The staff was very accommodating. However, the Internet connection is absolutely terrible. There were 12 cars in the parking lot when we checked in and we had trouble
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Response from blueangelinn, fd at Best Western Plus Blue Angel Inn
Responded 1 week ago
Hello Gary T! Thank you for your review and making us aware of some internet issues you encountered. We have gotten that taken care of and appreciate the heads up. Sincerely Dusty
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The door feel like they are made of paper. Best Western was sold out the night I stayed. While I like that the room was clean, and the front desk was very friendly....it doesn’t make up for the fact that I got to hear about everyone’s trip and anything else going on in their
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Review collected in partnership with Best Western
Response from blueangelinn, General Manager at Best Western Plus Blue Angel Inn
Responded 2 weeks ago
Hello Naomi R! I do apologize for the noise you encountered during your stay. We did have a family with small kids above you and we asked them to keep the kids from running they said they would.We usually dont have noise issues again I do apologize. Best regards Melissa
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
clean and inviting
Photo provided by managementBest Western Plus Blue Angel Inn
2 Queen Beds
The calm b4 the storm!
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12345611
Feenie, I don't know how this came to you. Was meant for the property manager of this hotel.
0 votes
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This hotel advertised “pet friendly” as of October 31 on the Trip Advisor booking tool. As of Nov 1 it has evidently been corrected. As I am preparing to write a letter to corporate Best Western, I was going to take a screen shot to include. I arrived last night to check in after booking through Trip Advisor - with a 10 lb dog - and was advised at the conclusion of checking in that “ no pets were allowed”. I showed the front desk agent - Patty- my cell phone where it indicated the hotel was pet friendly ( she read it and acknowledged)and I asked to speak to a Supervisor, and was immediately informed there wasn’t one. I asked to speak to the owner and she advised me “ I am not allowed to call the owner”. At that point in time Patty lost her cool and told me she didn’t care about my situation as she had no power to correct it. She stated she is 63 years old and needs to retire as she hates her job, hates the public because everyone is mean and nasty and rude, stated I was very rude ( as I’m frustrated yes, trying to help her understand that you can’t publish something and in good faith expect a customer to complacently walk away without gaining some type of assistance or understanding of how this happened) and proceeded to let me know that she didn’t care if I complained and tried to get her fired as she would welcome that. Her rant was embarrassing to me, to other guests who passed by and heard her, but most importantly should be of concern to you. It was absolutely outrageous and appalling. I have worked in the airline industry for 40 years - the past 11 years as Director of Customer Service Training for a major airline. My brand would be so terribly compromised if I allowed my crew members to behave in this manner to our valued customers and I believe yours will eventually suffer if she is allowed to continue serving your customers without additional guidance, training or support. Frustrating to feel powerless to help a customer doesn’t warrant this behavior. An apology and assistance to find another room or provide guidance would have been appreciated. What is even more distressing to me is you carry the name of the Blue Angels - and to someone who has personal connections to Naval Aviators - well, that makes it all the worse. My question to you - how does this happen and why was your front desk support so inclined to dismiss the situation by attacking your guest? What will you do to let your front desk know that this guest was, At one point in time, extremely disturbed by her behavior and felt threatened? Contrary to Patty’s wish, My intent is not to “ get her fired”. Even though her erratic behavior led her at one point to say “ go ahead try, I don’t care about this job or this hotel”. Regards, LeeAnn Russell
I think this discussion is going far afield. Sticking to the point, if the hotel has had no hand in publishing 'pet friendly' or 'pet hostile' information on the web, I do not see how they can be held accountable. On the other hand, a 10 lb. dog.... perhaps could have been overlooked in the interest of customer service and comfort. I guess we should all take a step back and perhaps TripAdvisor should get written confirmation from the hotel for everything that it publishes. I have had instances where this was not done
2 votes
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Any Jacuzzi rooms or honeymoon suites?
Sorry, not that I know of. But check their website or call'
1 vote
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Is it close to the beach?
Roughly 20 minutes to beach.
1 vote
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It is secure. I was able to walk my dog at any time of the day and I felt safe.
0 votes
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123
"We prefer the ground floor"
"We always look for higher floors away from everyone! :)"
"all good, second floor has a laundry room and ice machine"
"First floor room was quiet---not normally found in most hotels."
"they are all good"
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12345613
PRICE RANGE
$99 - $186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus blue angel hotel pensacolabest western pensacolapensacola best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Blue Angel Inn
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
55
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