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SpringHill Suites Pensacola

487 Creighton Rd, Pensacola, FL 32504-6250
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Guests1 room, 2 adults, 0 children
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Traveler (60)
Room & Suite (28)
Dining (12)
Certificate of Excellence

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Certificate of Excellence
Finding an ideal hotel in Pensacola does not have to be difficult. Welcome to SpringHill Suites Pensacola, a nice option for travelers like you. As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available. Guests have access to a 24 hour front desk while staying at SpringHill Suites Pensacola. In addition, SpringHill Suites Pensacola offers a pool and free breakfast, which will help make your Pensacola trip additionally gratifying. And, as an added convenience, there is free parking available to guests. While visiting Pensacola, you may want to try some ribs at one of the nearby restaurants, such as Miller's Ale House - Pensacola, Chow Tyme Grill & Buffet, or Texas Roadhouse - Pensacola. Plus, during your trip, don’t forget to check out some of the popular history museums, such as T.T. Wentworth Jr. Florida State Museum, Destination Archaeology Resource Center, and Pensacola Historical Museum. SpringHill Suites Pensacola looks forward to welcoming you on your visit to Pensacola.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Internet
Outdoor pool
Breakfast buffet
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
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HOTEL CLASS
HOTEL STYLE
Business
Quiet
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316Reviews8Q+A51Room tips
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Popular mentions
What a great hotel! Took my whole staff (40+ people) for Labor Day weekend. Hotel is beautifully maintained, breakfast is excellent, pools are fantastic (perfect for my 4 year old). The ocean is close and so accessible (and as an aside the sand is wonderful here, best sand I’ve ever felt besides Turks and Caicos). By far the best feature of this hotel is the customer service! They were always available and went above and beyond time and time again. The guy at front desk is a character. What an asset to the hotel. Beach chair guys were great, personable and helpful. Even the outdoor morning maintenance guy was great. Very polite and sweet. There was an older fella that I saw several times and my staff just raved about him. They said he was everywhere they needed him and just went out of his way to help. We had a staff pizza party one night and used their breakfast room. They made sure we had everything we needed. This was an impromptu dinner so there was no obligation for them to help us but they did anyway. Wholeheartedly recommend this hotel. Beautiful space, great views, close to everything, ocean right at your feet tips.
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Response from Shane A, General Manager at SpringHill Suites Pensacola
Responded 2 weeks ago
GeorgiaTravelingirl, Thank you so much for the review. I'm so glad you enjoyed your stay. Unfortunately, it appears that you stayed at the Springhill Suites on Pensacola Beach and not ours which is located in Pensacola. We definitely appreciate your loyalty to Marriott and our brand the Springhill Suites. Hopefully, next time you visit you can stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL
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The hotel looked new but not very clean. The room had an odd smell, most of the towels were stained (one washcloth was yellow instead of white), and my socks were dirty. The walls were paper thin - I could hear everything from the rooms next door as well as the room above me. The breakfast was decent for a free breakfast. The location was not great. A lot of torn down properties nearby. Staff were very friendly and helpful but I wouldn't stay here again if in the area. The housekeeping and laundry services need significant improvement.
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Response from Shane A, General Manager at SpringHill Suites Pensacola
Responded Jul 24, 2019
jolena28, Thank you for taking the time to give us a review. Thank you for the new comment, we are actually six years old. I'm so sorry that there were housekeeping issues in your room. Please never hesitate to give us a call to let us be aware of an issue. We would love to have the opportunity to fix and correct any issue while you are here so that we can help you enjoy your visit. We excited that a BJs Wholesale being constructed near us which should open in the near future. Thank you for your nice comment about our staff we love to serve guests who visit our property. Thank you again for the review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL
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The room was small and not clean. Bathroom looked new but was dirty in areas. I was expecting more from a Marriott property. Breakfast was ok but trash was overflowing. Staff were great at the front desks. We had to request more towels and pillows due to 5 in the room and they were prompt with the items requested.
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Response from Shane A, General Manager at SpringHill Suites Pensacola
Responded Jul 18, 2019
kellyo586, Thank you so much for taking the time to give us a review. I'm so sorry that our housekeeping department did not have your bathroom to your liking. Please never forget that we are here to try and fix any issues while you are here, do not hesitate to call us about any matter. We'd love the opportunity to correct any mistake during your stay. I'm glad you enjoyed breakfast and our front desk staff. Thank you again for the review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL
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I see why Expedia rated them at a 3 star. I’ve stayed at SpringHill suites before but this one was our worst experience just with the room. We had a 2 Queen with a sofa bed. The room smelled of urine when walking in. One of the queens had very dirty bedding, the comforter had large amounts of makeup stains and the sheets were dirty. I really wish I had taken pictures. The mattress cover over the mattress had big stains on it. I called downstairs for service & it took 45mins for clean bedding. When the lady came she brought bedding for the sofabed and I tried to explain what I wanted and she hardly could understand, so I had to point at the bed that we had taken all the linens off of. I’ve never had to fix my own bed at a hotel, but I get she probably didn’t want to come in since it was after 9:30pm. I’m really disappointed by Marriott. I hate giving bad reviews but this needed to be known to prevent future issues. The Coleman’s
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I always look forward to arriving at a Marriott SpringHill Suites property, and this visit was no exception, especially after a long day on the road. Friendly staff at the front desk, a clean and comfortable room, ample buffet breakfast, and a sparkling pool made for a restful 1-night stay. With three young kids in tow, we enjoyed the extra space that a suite provides. I like this location too, easy on/off I-10 with plenty of restaurant choices nearby. Another plus – there is a separate outdoor seating area adjacent to the pool, providing a comfortable place to relax. Join the Marriott Rewards program for the best rates.
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Response from Shane A, General Manager at SpringHill Suites Pensacola
Responded Jun 30, 2019
Linda Y, Thank you so much for your review. I'm so glad you enjoyed your stay. Please come see us again soon. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL
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PRICE RANGE
$141 - $200 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
106
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