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SpringHill Suites Pensacola

Booking.com$125*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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SpringHill Suites Pensacola
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257 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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Mansfield, Texas
Reviewed 6 days ago NEWvia mobile

This hotel is great with its spacious room and modern decor. However, I couldn't help but to feel the room a tad dirty. The carpet and sofa didn't seem clean. Other than that, this hotel is at a great location, near by restaurants and gas stations. The rate was also great!

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Helpful?
Thank azambrano
Shane A, General Manager at SpringHill Suites Pensacola, responded to this review

azambrano, Thank you so much for taking the time to give us a review. I'm so sorry you felt that the couch and the floors didn't seem clean. We actually spot clean them weekly, full clean them quarterly, and have a company come in as well at least once a year. Please give me a call back to let me...

Chicago, Illinois
Reviewed 1 week ago

We arrived late afternoon and a friendly clerk Vance checked us in and warned of maximum two day stay due to graduation booking in a few days. He was kind and cordial and found the best rate for us. He gave us a discount coupon for the texas restaurant next door. I checked with Emily, the desk clerk the next...

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Helpful?
Thank leonor c
Shane A, General Manager at SpringHill Suites Pensacola, responded to this review

Leonor C, Thank you so much for taking the time to give us such a wonderful review. I will share your comments with the entire staff. It was definitely a pleasure to have you stay with us. Thank you again for the review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL

Reviewed 2 weeks ago via mobile

First thing I noticed when we arrived was how clean this place is! Everyone was very nice and helpful. Not close to the beach but not too far to go for the day. It took us about 25 minutes to get to the beach. The pool was nice and clean. My daughter enjoyed it. Free breakfast included eggs, ham, hash...

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Helpful?
Thank Jennifer D
Shane A, General Manager at SpringHill Suites Pensacola, responded to this review

Jennifer D, Thank you so much for taking time to give us a review. I'm so glad you enjoyed your stay. Hope to see you again soon. Thank you again for the review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL

Forest, MS
Reviewed April 11, 2017 via mobile

We've stayed at this hotel 4 times over the past several years. It's our resting point between home and Disney World. Every time we've stayed here, the rooms have been super clean. However, our last stay, this wasn't the case. The room itself was okay, but the bathroom looked as if it hadn't been cleaned in a week. The tub...

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Helpful?
1Thank lhallms
Shane A, Owner at SpringHill Suites Pensacola, responded to this review

lhallms, Thank you for taking the time to give us a survey. I definitely appreciate the kind words. Again, let me apologize for any housekeeping issues concerning your bathroom. Thank you again for the review and choosing to stay with us. We hope to see you the next time you pass through Pensacola. Shane Aldridge, General Manager Springhill Suites by...

Pensacola, Florida
Reviewed April 10, 2017 via mobile

I've this hotel and the staff. I have had several business associates stay here as well with fantastic feedback from my referral. Breakfast is available and it convenient to the interstate and restaurants. Staff goes over and beyond.

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Helpful?
Thank sara p
Shane A, General Manager at SpringHill Suites Pensacola, responded to this review

sara p, Wow!! Thank your so much for your review. It's definitely our pleasure to have you as our guest. I will definitely share it with our entire staff. Thank you again for the review, recommending us, and choosing to stay at our hotel. Hope to see you soon. Shane Aldridge, General Manager Springhill Suites by Marriott,Pensacola FL

Forest, Mississippi
Reviewed April 9, 2017 via mobile

We have stayed at the hotel 4 times when coming home from a Disney world trip. We have always enjoyed our stay. This time we were very disappointed because the bathroom was so dirty. I couldn't believe it, the baseboards were full of dirt/dust and it looked like they hadn't been cleaned in a very long time. There was hair...

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Helpful?
1Thank PrettySpoiled
Shane A, General Manager at SpringHill Suites Pensacola, responded to this review

PrettySpoiled, Thank you so much for taking the time to give us a review. Again, I am so sorry that your bathroom was unacceptable. I have spoken to my staff about this issue and we will correct it. I appreciate you taking the time to let me know about this issue. Thank you again for choosing to stay with us....

Winston-Salem, North Carolina, United States
Reviewed March 31, 2017

Very comfortable and quiet room. The front desk and breakfast personnel were very friendly. Miss the bar in the evenings that is offered at other properties. The rooms are quiet and very spacious and the beds were very comfortable. In a previous review of the Mobile property I noted the room being noisy...This is NOT the case here. Very close...

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Helpful?
Thank Theresa R
Shane A, Manager at SpringHill Suites Pensacola, responded to this review

Dear Theresa R, Thank you for choosing to stay with us at the Springhill Suites Pensacola, we are so happy that you had a nice, quiet and enjoyable stay. Thank you for taking the time to give us a review. We look forward to seeing you the next time you are in the Pensacola area. Thanks again, Melanie Pipes Assistant...

Houston, Texas
Reviewed March 29, 2017

Stayed for one night during a long road trip. This hotel was the perfect spot for the night. Convenient to I-10 and many restaurants options in the area. The room was very clean and spacious. The bathroom was huge and the kids thought the frosted sliding door was cool. It was extremely quiet too, didn't hear a thing all night.

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Helpful?
Thank SMR22
Shane A, Manager at SpringHill Suites Pensacola, responded to this review

Hello SMR22, Thank you for taking the time to give us a review. We thank you for staying and are happy that you had a nice stay. We look forward to seeing you in the future. Thanks again, Melanie Pipes Assistant General Manager Springhill Suites Pensacola

Reviewed March 28, 2017 via mobile

Even though our GPS took us through some very sketchy neighborhoods to get there. The Hotel was actually very nice and clean. It fit seven people in one room comfortably. Not far from mall and very good breakfast.

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Helpful?
Thank Joseph B
Shane A, Manager at SpringHill Suites Pensacola, responded to this review

Dear "Enjoyed everything", Thank you for taking the time to fill out a review, we really appreciate your feedback and are very glad that you had a nice stay. We look forward to seeing you the next time you are in the Pensacola area. Thanks again! Sincerely, Melanie Pipes Assistant General Manager Springhill Suites Pensacola

Orlando, Florida
Reviewed March 24, 2017 via mobile

I don't know if this hotel was recently remodeled but it is very nice.   The outside is not your typical Springhill and I had low expectations but the guest rooms are very nice.   Everyone was friendly and greeted me with a smile.  The gym has some free weights and cardio machines. The breakfast was tasty.  I liked the location as...

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Helpful?
Thank GregTrav28
Shane A, General Manager at SpringHill Suites Pensacola, responded to this review

GregTrav28, Thank you so much for taking the time to give us a review. I'm so glad you enjoyed your stay. Please come and visit us again. Thanks again for the review and choosing to stay with us. Shane Aldridge, General Manager Springhill Suites by Marriott, Pensacola FL

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about SpringHill Suites Pensacola

Address: 487 Creighton Rd, Pensacola, FL 32504-6250
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range: $138 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Pensacola 2.5*
Number of rooms: 106
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Pensacola staff and other travelers.
7 questions
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over a year ago
Port Republic, MD
Largo, Florida
27 days ago
11 months ago
Houston

See all questions (7)

Questions? Get answers from SpringHill Suites Pensacola staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor rooms are quiter”
leonorc783, 1 week ago | Read review
“All are equally good based on my experience”
30rubins, Jan 8, 2017 | Read review
“Rooms on the top floor are quieter”
coachc420, Jan 4, 2017 | Read review
“They helped us with the room on first floor by the door to accommodate us.”
patsK6217JT, Oct 17, 2016 | Read review
“Studio suite on upper floor are extremely roomy and quiet”
TravelerTads, Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$125* /night
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Expedia.com$125
Orbitz.com$125
Travelocity$125
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*Disclaimer
Prices are for 1 room, 2 adults
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