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Red Roof Inn Pensacola - West Florida Hospital

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Red Roof Inn Pensacola - West Florida Hospital
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243 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Indianapolis
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed at this Red Roof Inn again. The main reason I keep staying there when in Pensacola is because of the excellent staff that I've come to know. They always go out of their way to make sure I'm well taken care of and feel appreciated especially Shirley at the front desk. I'm sure other customers return as well... More 

Helpful?
Thank ScrappyDoobyDoo
Jacksonville, Florida
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is a wonderful place to stay from the manager to the housekeeping. Fyzal Ishahak is a wonderful, And Shirley Jenkins at the front desk takes you form a customer and truly makes you feel like a guest. And the housekeeping makes it feel like home. If you are planning a trip I would definitely come here.

Helpful?
Thank ShanaA2
Quebec, Canada
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Motel is well located and just beside a Waffle House for an easy breakfast.Rooms are quite clean. Last year, we really enjoyed this place. We went there this year and we got a room in the second building. This room smelled smoke even if the motel is "100% non-smoking".

Helpful?
Thank jmichel85
DECATUR
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I checked in to this hotel on Saturday evening. My 1st room was not appealing and my husband found that the bed looked slept in. So I called the front desk and asked to be changed to another room. I went back to the front desk to get my key and was told that I was given an upgrade because... More 

Helpful?
Thank shon215
Corning, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 20, 2016

This Red Roof Inn is terrible. We booked a room for 10 days and out of the 10 days only 3 were satisfactory. On the first day when we arrived, the sink was dirty with beard stubble. There were no coffee cups, no coffee, no cream and sugar packets. On August 15th, the fourth day, we arrived back to our... More 

Helpful?
Thank Laurie148
Lori B, General Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review

Good Morning: Thank you for your stay at the Red Roof Inn-West and I apologize that your stay did not meet your expectations. I am the new GM here and I appreciate you bringing these concerns to my attention as I will be retraining each team member in excellent customer service. I will pass on your compliments to Dean as... More 

San Antonio, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 13, 2016 via mobile

Good experience. I had a quiet stay even though there was a large family above me. The hotel is non smoking, however my room still had a lite scent of a smoker. Room was comfortable. The ceiling had a couple of 10" mold/mildew stains. The bathroom could use better cleaning. I made sure to keep my slippers on. The soft... More 

Helpful?
Thank Dianepcnluv
Lori B, General Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review

Good Morning: Thank you for staying with us at the Red Roof Inn-West and first let me apologize for your substandard stay. Secondly, I am Fyzal, the new GM at the hotel and I have already taken steps in the right direction to remedy several of your concerns including retraining of my team. I appreciate you bringing these very important... More 

1 review
1 of 5 stars Reviewed August 7, 2016 via mobile

My letter to guess relations: I am staying at your location in Pensacola Florida, Florida Hospital West. I would like to send guest relations department a few pictures of the room we're staying in. First of all it has a weird smell to it Along as the AC not working well. There was no toilet paper on the toilet paper... More 

Helpful?
Thank Jason W
Lori B, General Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review

Good Morning: Thank you for staying at the Red Roof Inn-West and I apologize for your substandard stay you experienced. My name is Fyzal and I am the new GM at the hotel. I have take steps in the right direction to remedy your concerns and to avoid these situations to occur in the future. I appreciate you bringing them... More 

Baton Rouge, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 28, 2016

The room smelled awful. We had to spray it to be able to breathe. There were stains all over the floor, on the bed cover. Housekeeping did not bother to leave shampoo and towels. The door of the bathroom had been kicked by another satisfied guest and was cracked. When we asked to see the manager, he and the housekeeper,... More 

Helpful?
Thank Sylvia M
Lori B, General Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review

Good Morning: Thank you for staying with us at the Red Roof Inn -West and let me apologize for the substandard stay you experienced. I am the new GM, Fyzal and I already have taken steps to improve the hotel. I appreciate you bringing these concerns to my attention as they are very important to me. If you will be... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 20, 2016 via mobile

I would never stay at this Hotel as long as I live. But Before I speak on that let me speak on the one star of that hotel. Selena the front desk agent who was extremely helpful, understanding, and exceptional customer service. This hotel is dirty and unsafe and never a place to stay at I was so close to... More 

Helpful?
1 Thank Reno L
Lori B, General Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review

Good Morning: Thank you for your stay at the Red Roof Inn-West and first let me apologize for the substandard stay you experienced. Secondly, my name is Fyzal and I am the new GM at the hotel. I appreciate you bringing these very important concerns to my attention as I have already started to make changes. I also agree with... More 

Katy, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 2, 2016 via mobile

Where do I begin! Upon arrival the toilet doesn't flush. We go to the attendant to complain and were told there's no maintenance guy on duty but they can provide us with a plunger. Then they mentioned that all the rooms seem to have that problem, I guess that is not a big problem for them! The room smelled like... More 

Helpful?
1 Thank belenrod80
Lori B, General Manager at Red Roof Inn Pensacola - West Florida Hospital, responded to this review

Good Morning: Thank you for staying at the Red Roof Inn-West and let me apologize for your poor experience you had at my hotel. My name is Fyzal, and I am the new GM at the Red Roof Inn-West. I appreciate you bringing these important concerns to my attentions as I have already started to make changes so this does... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
This Red Roof Inn is conveniently located off I-10 exit 13, Davis Hwy, SR 291, by university mall. This Inn is within 4 miles of the University of West Florida, Pensacola Christian College, West Florida Hospital, the Pensacola Airport, and several restaurants and golf courses. ... more   less 

Additional Information about Red Roof Inn Pensacola - West Florida Hospital

Address: 7340 Plantation Rd, Pensacola, FL 32504-6336
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range: $52 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Pensacola - West Florida Hospital 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Pensacola - West Florida Hospital Hotel Pensacola
Pensacola Red Roof Inn
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