We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base

Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"containerClass":null}
Add Photo Write a Review

172 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 168: English reviews
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was greeted by Jennifer who is awesome! I don't have a high membership level with Holiday Inn but she treated me as if I was a long time customer of the chain. She even took the time to write up a restaurant recommendation list that she created. You can tell she really cares about her job and customers! She... More 

Helpful?
Thank Nadean H
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for your amazing review Nadean H! We don't have anyone named Jennifer on our staff but it may have been me. I created a special list to give to guests of my personal favorite downtown restaurants that were more local and extremely tasty! I appreciate your comments about the awkward elevator space so in the future we may... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was very clean. The staff was courteous. I must say that breakfast was wonderful. Gail makes sure that everything is stocked and clean. I felt safe eating the food because I knew that she had a very high standard of cleanliness. She would politely ensure that guests used the tongs to get their food. It was a very... More 

Helpful?
Thank Rodriguez F
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for your fantastic review Rodriguez F! I am so pleased that you had a great stay and we appreciate your comments! I hope that if you ever find yourself in Pensacola in the future, you will stay with us again! Rachel A. More 

Arkansas
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Clean place with friendly staff. Beds were comfortable. Pool is small. Breakfast was typical HIE breakfast. Breakfast worker, Sandra, was very nice helped start the day with a smile. It is not located near many places to eat but within a short drive.

Helpful?
Thank MVHArkansas
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for your great review MVHArkansas! I am so glad that you enjoyed your stay! It does take a little drive to get to places to eat, but after that short trip there are many great options for local restaurants! If you are ever in Pensacola again, I hope that you will choose to stay with us. Happy travels!... More 

Trussville, Alabama, Usa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful facility, Rachel was more than helpful to everyone. Several people from all over the US were staying at the same facility unfortunately for a family members funeral. I never heard one complaint. Several of us meet up at the hotel the night of funeral and Rachel allowed us to sit in dining area all together and have pizza while... More 

Helpful?
Thank Teresa S
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for your review Teresa S! The loss of a loved one is a rough time for anyone, but I am glad that we were able to make your hotel experience as hassle free as possible. Our sincerest condolences to you and your family. If you ever find your way back to Pensacola for any reason, we hope you... More 

Greenwood, Indiana
2 reviews
5 of 5 stars Reviewed July 17, 2016 via mobile

Stayed at 307 N New Warrington Rd in Pensacola FL. Rachel was a superhero! Fixed the laundry issue I was having. Gave extra coffee. Made great suggestions for family time. Was polite and professional with people at desk and on the phone. Room was clean. Beds comfy. Short drive from the national seashore with a great beach. Hotel was what... More 

Helpful?
Thank cedarlake
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you so much for your wonderful review cedarlake! I am so glad that you enjoyed your stay and I was so happy to help you every time. You were a fantastic guest and I hope that the next time you are in town, you will choose our hotel again. I hope you and yours enjoy the rest of your... More 

Leeds, United Kingdom
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 21, 2016

We are IHG Platinum members and stay at a lot of hotels within this group, but unfortunately found this hotel disappointing. On arrival the staff did not recognise our platinum status - no upgrade offered or special welcome. We found our room was very average, smelt musty and carpet was not clean. However we did enjoy the breakfast and service... More 

Helpful?
Thank JanetLS17
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for your review JanetLS17! I apologize that you were not properly greeted and that the room was not what you were expecting. We do our best to keep our rooms clean and comfortable for our guests and we will take your comments as motivation as well as direction for us to improve for future guests. We value you... More 

Knoxville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2016

A big Thank You to Ashley M., Michelle W., and Rachel A. for being not just nice, polite, and helpful but being sincere on doing so. My husband and myself enjoyed our stay from our first day of check in, until our time of checking. We had not been back to Pensacola in 27 years and these young ladies made... More 

Helpful?
Thank Nancy D
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you so much for your fantastic comments Nancy D! We are so glad that you enjoyed your stay and that we were able to make your stay comfortable. We were happy to do everything we could to make your stay comfortable and will be happy to do so again if you choose to stay with us the next time... More 

Miami, Florida
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed June 6, 2016

We are IHG Platinum Elite members. We were upgraded to the queen suite which was very nice room - lots of space, mini fridge, ample sized bathroom. We had to check in very late (after midnight) and Rachel A. was WONDERFUL (at front desk). She was so helpful, kind, and caring. Thank you for making us feel so welcomed. Breakfast... More 

Helpful?
Thank KLJdolphin
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you KLJdolphin for your wonderful review! I am personally glad to have made you feel welcomed and am even happier that you enjoyed your stay. We do our best to provide something for everyone in our complimentary breakfast, so I apologize that we had fewer options that were gluten-free. As for spiders, they are a creepy but undeniable truth... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

The room was musty and the lobby is small. The breakfast was not what I am use to at Hilton Garden Inn. The carpet in the room had a huge stain at the bed. The Wi-Fi was spotty and slow. Would not recommend for vacation stay. It was the only reasonable hotel near the VA Hospital.

Helpful?
Thank Armond B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Dear Armond B, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not meeting your expectations regarding our room condition, breakfast selection and internet connection. It is also regrettable that you found our lobby to be small. Reviews like yours are very valuable as they enable us to... More 

Sun City West, Arizona
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 1, 2016 via mobile

We stayed at this hotel during our vacation to see our grandson graduate from high school. From check in to check out, the entire staff was pleasant, helpful, and accommodating. With one exception: the breakfast room attendant. She seemed to have a chip on her shoulder and snapped at more than one person. She was even overheard telling someone she... More 

Helpful?
Thank Mary G
hiexpresspensacola, Front Desk Agent at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for taking the time to give us your feedback. I am glad you enjoyed staying at our hotel and everything we have to offer. I am happy to hear that you would still stay with us although one of my team members wasn't in good spirits. Guest satisfaction is our #1 goal and I strongly encourage all my... More 

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (43)
Viewed
Room/Suite (12)
Viewed
Bathroom (6)
Viewed
Hotel & Grounds (15)
Viewed
Dining (3)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (11)
Viewed
Dining (3)
Viewed
Pool/Beach Area (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pensacola
7.7 mi away
Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
1.8 mi away
Suburban Extended Stay Pensacola-NAS
4.0 mi away
Pensacola Grand Hotel
Pensacola Grand Hotel
#10 of 63 in Pensacola
4.0 of 5 stars 391 reviews
Show Prices
Show Prices
Show Prices
7.2 mi away
Comfort Inn - Pensacola / N Davis Hwy
9.5 mi away
Holiday Inn Express Pensacola Beach
Holiday Inn Express Pensacola Be...
#1 of 10 in Pensacola Beach
5.0 of 5 stars 835 reviews
6.8 mi away
Hampton Inn & Suites Pensacola/Gulf Breeze
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express & Suites, Pensacola-Navy Base is located only 2 miles from Pensacola Naval Air Station and Museum. The hotel is also close to nearby beaches such as Pensacola Beach, Johnsons Beach and Perdido Key. The hotel is convenient to downtown and only 15 minutes from Pensacola Regional Airport. The property offers 73 guest rooms that includes 28 spacious suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base

Address: 307 N New Warrington Rd, Pensacola, FL 32506-5854
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range: $118 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base 2.5*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotwire, Priceline, Odigeo, Hotels.com, Expedia, Travelocity and Orbitz so you can book your Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites - Pensacola West-Navy Base
Hotel Style:
#2 Green Hotel in Pensacola
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay