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TownePlace Suites Pensacola

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168 Reviews from our TripAdvisor Community

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Showing 162: English reviews
1 review
5 of 5 stars Reviewed December 17, 2014

We were in Pensacola for our son's college graduation from the University of West Florida. The staff went out of their way to make everything as nice as possible for us. We will definitely be back. We don't want to leave. They made us feel like family.

Helpful?
Thank Robvirgie
Beaufort, South Carolina, United States
1 review
1 of 5 stars Reviewed November 17, 2014

I'm was down in Pensacola Naval Base for training. One day I get back from a nice earn 96 with my family and was locked out of my room on Veterans Day. Not one phone call from the hotel why. When I asked they said my Government Card was denied...but when the front desk charged it, the card went through.... More 

Helpful?
Thank stephanie435
tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Dear Stephanie435, Thank you very much for staying with us and sharing your experience, you are a valuable customer and your feedback is very important. We regret that we were not able to provide you with a pleasant stay and would like to offer our apologies for the confusion with your final bill and any inconvenience it may have caused... More 

Winter Park, Florida
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 29, 2014

Currently under a re-model..but..don't sweat it.. the staff is the friendliest I've ever encountered and makes the stay first class. You won't believe it!!! Best news is, Hotel is just 15 minutes from everything.

Helpful?
Thank asastring1
tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Hello Asastring1, We are delighted to hear about the wonderful experience you had at our hotel and thank you for taking the time to share it with the online community. Thanks a lot for your kind words, we are working deligently to make the renovation process as smooth as posible to all our guests. Our renovation will finish in a... More 

Miami, Fl
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed October 3, 2014

This is a GREAT hotel with an equally GREAT staff. We were welcomed as family along with our furry son who was given a welcome gift. The room was extra special with ample room for all of us, very comfortable and excellent location. Although the complete place is under renovation, we could hardly notice the difference. We could not expect... More 

Helpful?
Thank RAINPO
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

Melanie, Taundice, Thomas & Carlos went above & beyond to make us feel more like guests in their homes than just hotel staff. they were professional, genuine, & knowledagble. The hotel was close to seeral things to do in Pensacola.

Helpful?
1 Thank Carey P
Meridian, Mississippi
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 21, 2014

We enjoyed our stay at TownePlace Suites Pensacola. I got an excellent deal on price line (more than 50% off) so that made it even sweeter. Upon check-in, Christian was very friendly. We were checked in to a handicap accessible room. The room was a little different than the pictures I had seen. We had a two burner cooktop, no... More 

Helpful?
Thank lesliegipson
Lena, Mississippi
2 reviews
5 of 5 stars Reviewed September 8, 2014

Nice Hotel and absolutely perfect staff. Rooms are clean and comfortable. Very easy access to all attractions but just far enough away to avoid heavy seasonal traffic. Have been working in Pensacola and staying here for many months. Hate being away from my home and family. Don’t know if I would have been able to do it this long without... More 

Helpful?
Thank Vince P
Yulee, Florida
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 2, 2014

I really wasn't sure what to expect when I booked this hotel...it was a last minute booking because of a change in my travel plans but the price was right. When my brother and I arrived I was pleasantly surprised by the freshness and modern appearance. We were even more pleased when we got our room. A nice little kitchen... More 

Helpful?
Thank dvinestoo
tpspensacola, Manager at TownePlace Suites Pensacola, responded to this review

Hello Dvinestoo, We are happy to know that you found TownePlace Suites Pensacola comfortable, clean, modern and that we provided you with a pleasant experience while visiting our town. Thank you for taking the time to share your experience with the online community, but especially for your kind words regarding the staff. We take pride in the service we provide... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 27, 2014 via mobile

Beginning to show age but kept up well. Staff excellent, all. Good gym and pool. Like many places can hear the people below talk and heavy people above walk. Good location. Pet friendly. Often the halls were cooler than the room. This must be 200 words, this must be 200 words, this must be 200 words. Repeat, repeat, repeat, this... More 

Helpful?
Thank Tom D
Inverness, Scotland, United Kingdom
2 reviews
5 of 5 stars Reviewed August 11, 2014

Stayed here for a few weeks whilst working in Pensacola and couldn't have been happier with my stay here. Rooms are clean, bright, modern looking and comfortable, lovely wee pool outside, have an arrangement with a nearby excellent gym where you can work out for free and the hotel staff are all incredibly friendly, polite and helpful, and all made... More 

Helpful?
Thank Andrew S
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about TownePlace Suites Pensacola

Address: 481 Creighton Rd, Pensacola, FL 32504-6250
Location: United States > Florida > Florida Panhandle > Pensacola
Price Range: $108 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Pensacola 2.5*
Number of rooms: 98
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Also Known As:
Towneplace Suites Pensacola Hotel Pensacola
Pensacola Towneplace Suites
Hotel Style:
#4 Romantic Hotel in Pensacola
#8 Family Hotel in Pensacola
#10 Business Hotel in Pensacola
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