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Grand Palms Hotel, Spa and Golf Resort

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Grand Palms Hotel, Spa and Golf Resort
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225 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Bandon, OR
Reviewed 1 week ago via mobile

A couple friends and myself were looking for a cheap place to crash in the middle of driving back north from Key West and we found it here. Unfortunately we did not look at any reviews before booking the room. The front desk person was not very helpful in telling us how to find our room so we walked past...

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Helpful?
Thank Bdoyle1578
Denver, Colorado
Reviewed 1 week ago

Booked this hotel by some of the reviews, and photos. It was mid December 2016, and this was a dump!!!! Old, outdated, dirty and musty smelling. Our first room had dead bugs on the floor and the carpet was gross and tub was filthy. Our second room had a small old TV, sofa bed with dirty bloody sheets that was...

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Helpful?
Thank lrkb1
Lakeland, Florida
Reviewed 2 weeks ago

Self parking is a good walk from most rooms. Our keys did not work. Master key did not work. New keys did not work. New master key worked. Room smelled musty. A/C was loud and full of dust/fuzz. Toilet seat was dangerously loose. No glasses/clear cups...only coffee cups...per room steward. Valving on tub is incorrect. Both knobs had to be...

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Thank mimiandp0ps
Chia, Colombia
Reviewed December 15, 2016

It is a good place but the rooms and the Hotel need urgent maintenance and a face lift the date of the things are dirty and broken the room facilities in worse state, gardens are well kept but the room, dining room are in deplorable state

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Thank nespinel
Reviewed December 8, 2016

A recent visit to the Grand Palms Hotel was truly a NIGHTMARE! Firstly, this property is more the equivalent of a motel. The golf course as well as all the public spaces have seen better days. The property is not ADA accessible. The hotel has only one small ramp that leads to the lobby. There is not an elevator or...

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1Thank alohatina
New York City, New York
Reviewed November 26, 2016 via mobile

Stayed for 2 nights with my kids and was extremely disappointed. Room dirty with prior guests used soap and hair in the tub; cockaroach; grounds are beautiful at a distance but littered with cigarette buts, water bottles and beer cans. It's truly a shame...

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1Thank cinlulu
Miami, Florida
Reviewed November 13, 2016 via mobile

I have stayed in a lot of hotels and this one was below "par". Upon driving in it looks well kept but once you get out of the car it's far from it. The hotel needs a complete gut, inside & out. The exterior walkways have cracked tile flooring and is dirty, the pool furniture had holes in it and...

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2Thank Ruben V
Crystal River, Florida
Reviewed October 26, 2016

I don't know where to begin. We called the night before we left to ask about something and was informed that our reservation was cancelled, supposedly by Expedia over a month ago. They reinstated the reservation, but upon arrival, we were told that the type of room we requested was no longer available, but we could upgrade to a suite...

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1Thank billf155
Hillside, Illinois
Reviewed September 19, 2016

Worst hotel experience: Pictures on all websites look NOTHING like the actual rooms which are dated, mattresses feel like you are sleeping on a piece of paper on top of a coil, the continental breakfast is a JOKE, i.e. a few pieces of bread, dry cereal and juice, oh and a waffle maker, and the check-out staff did not seem...

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1Thank dahtjj08
Miami, Florida
Reviewed September 16, 2016

I did the reservation for one of my managers family, I send the CC authorization and confirmed with Susan a day before the check in (09/16/16), Susan was very good... During the check in of my manager family they wasn't able to find the CC authorization, My manager called me complaining about the situation and I call the Hotel and...

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Helpful?
2Thank Gerardo L
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Fitness Center with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
With 137 comfortable rooms and suites located on a 27 hole golf course with all of the amenities that you would expect of a first class golf facility including a pro shop, excellent food and beverage services and a staff that is ready to cater to your every whim. Minutes from South Florida's famed beaches and some of the best shopping in the country we invite you to relax at our resort while having access to all that South Florida has to offer. ... more   less 

Additional Information about Grand Palms Hotel, Spa and Golf Resort

Address: 110 Grand Palms Drive, Pembroke Pines, FL 33027
Location: United States > Florida > Broward County > Pembroke Pines
Price Range: $94 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Palms Hotel, Spa and Golf Resort 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Grand Palms Hotel, Spa And Golf Hotel Pembroke Pines
Grand Palms Pembroke Pines
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Questions & Answers

Here's what travelers have asked, with answers from Grand Palms Hotel, Spa and Golf Resort staff and other travelers.
1 question
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Amsterdam, The Netherlands

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Questions? Get answers from Grand Palms Hotel, Spa and Golf Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all the rooms were awful”
 of 5 bubbles lrkb1, 1 week ago | Read review
“Go to another hotel”
 of 5 bubbles nespinel, Dec 15, 2016 | Read review
“No redeeming qualities to this hotel!”
 of 5 bubbles billf155, Oct 26, 2016 | Read review
“ask for an updated room AC units LOUD”
 of 5 bubbles rebeccatV8504GW, Sep 7, 2016 | Read review
“Go elsewhere”
  • Doesn't work
  • Furniture falling apart
  • My laptop screen is bigger
  • Needs updating
  • Nasty drain
  • Furniture falling apart
  • We've got roommates
 of 5 bubbles geoprunes, Aug 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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