These rooms are disgusting!! We had no lights in our room , there was bugs , there was gross brown water leaking from the ceiling . No refrigerator or trash can in the room , when we complained they where like ohh well . Got us another room and charged my card and that room wasn’t much better!!🤢🤢🤢🤬🤬🤬🤬
My family and I have spent 4 nights at this hotel. First of all they dont have the carts to take ur luggage to ur room! The wifi wont work because we were on ground floor. Next, when it rained the door to the outside allowed water to come into our room at least 1ft! Our stuff got wet. Then..we killed several roaches! Something we dont see at home. Then the walls are so thin I was work up 2 of the 4 nights around midnight by loud drunk people. Then...we got peed on by someone on the 3rd floor urinating off the balcony. Next, we didnt get clean towels for 2 days because they were out!! Literally we went several times a day and ask. Then all the doors around us have to be slammed in order to shut! So u constantly get woke up by this. Then the microwave in our room didnt work. We had to ask our neighbors to pop popcorn! Last,but definitely not least.. mold around the door facing and no carpet or rugs in room period! Seriously,we are beach front with no way to clean ur feet upon entering ur room!…
NEVER, NEVER stay at this hotel...Our group had over 20 rooms booked at least a month in advance, none of us got the rooms we booked for.... The room door locks didn't work on most of the rooms, toilets leaking or backing up into the rooms, doors to the outside, the locks were coming out of the doors, sand on the floor in a newly "cleaned" room, and to top it all off, ROACHES..... Yes GERMAN ROACHES (the little brown ones)... on the floor, climbing the walls inside the room...We had to "dance" around killing roaches and reported it to the front desk, who sent a guy with a little bottle of spray. When he moved the microwave and fridge, the roaches started crawling everywhere.....And my credit card was charged twice....... DO NOT STAY AT THIS NASTY PLACE !!!!!
Avoid this place at all cost. Horrible customer service and very unorganized. Check in staff is very rude. Left after only 1 night and had booked 7. Will never stay here again. Would not suggest anyone else either
I came here for Labor Day Weekend with my family after all other hotels were sold out. The place definitely looks a little sketchy and NEEDS repairs. The front desk was fairly helpful however they overbooked the rooms and we had to wait in a very long line. The neighbors were a little noisy and we were a little scared at night but we slept fine. For the pros, this place is OCEAN FRONT. This was very nice. The place did end up being safe and other families were staying there. I personally would not stay here again, especially with my family. Pay a little more and sleep more peacefully at night.