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Comfort Inn & Suites

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2317 Jenks Ave, Panama City, FL 32405-4301 (Formerly Sleep Inn & Suites)
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68 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Griffin, Georgia, United States
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I got checked in by a very nice guy, who was pleasant to deal with. Lobby was clean, as was the outside area around the hotel. Room looked clean enough, at first. Serious stains on the ottoman. Water/mold stains above the shower. But, the worst was waking up the next morning with a guest on the pillow next to me.... More 

Helpful?
Thank the955iman
Tallahassee, Florida
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 7, 2016

Stayed in room 325. The whole floor smelled like cigarette smoke as soon as we stepped off of the elevator. Once we entered the hotel room we noticed that the curtains had mold/mildew on them. It was Memorial Day weekend and didn't have other options for changing hotels...everything was booked. Our fist stop was to Target and bought air fresheners... More 

Helpful?
7 Thank familymom22
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We are a 100% smoke-free environment, but of course we rely on the integrity and honor of the guests to not smoke. Once we discover smokers have violated that honor, and have demonstrated that they lack the integrity to be trusted not to smoke we do charge them a 250.00 cleaning fee, and the room they have violated is subjected... More 

Travelers are raving about these Panama City hotels

Spokane, Missouri
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 4, 2016 via mobile

This place is a scam!!!! DON'T STAY HERE! We booked a room through Travelocity and it was prepaid. The day before a lady from this hotel called and said my credit card information will not go through and that she needed my info for our booking, so I gave her another credit card number. Then today we check in and... More 

Helpful?
11 Thank keepSmiling3
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

No scam was committed against you or anyone else at this hotel. As I reviewed your situation, I saw that you had an Expedia reservation, and that on this occasion the Expedia credit card declined. The reason our Front Desk Clerk contacted you was to ensure that you would have a room upon arrival, since the Hotel was sold out,... More 

Birmingham, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 1, 2016

I picked this hotel because of the good reviews they had, needless to say I was very disappointing. I did book through a 3rd party, as I have always done with my rooms. When I got there after check in, I reserved 2 rooms one was suppose to be handicapped, which I called both the 3rd party and the hotel... More 

Helpful?
10 Thank Monique_B08
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

After years of doing this job, one comes to recognize from the start the guests who come to a hotel interested in having a great time, and those who--especially these days--come only in the interest of getting something for free. When you came in, I was watching on the security camera, and saw the desk clerk acknowledge you before he... More 

Mobile, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2016 via mobile

This was a last mixture booking on memorial weekend. Kinda far from the beach but it was last minute. Lol. Either than that love our stayed! Front desk guy was adorable. He help us a lot with the baby crib and all. Will be back!!!!!!!!!!!!!!!!!

Helpful?
Thank THuynher
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for the kind words. We really feel good when our guests enjoy our efforts. More 

Tallahassee, Florida
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 29, 2016

Hotel claims to be "smoke free" but the rooms still reek terribly of smoke. Water damage above elevators. Cracked wallboard above the shower. Toilet not level. Open the room window - yes? Screen - no? Don't get me started about the "relations" from the couple next door.

Helpful?
1 Thank DJensen96
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Having spent the entire winter up-grading every aspect of this hotel it shocks me to read that you would 1) describe it as 'old and run down' a statement that I see from the other reviews here and elsewhere is not shared by anyone. 2) As we all know smokers are--for the most part nice people with manners--known for disregarding... More 

1 review
1 of 5 stars Reviewed May 28, 2016 via mobile

Racist lady in front desk, gave us nasty looks and made us wait 3.5 hours to get our booked room !! I would definitely choose La Quinta next year I come to Florida ! Staff more friendly and efficient ! Those guys at comfort inn ruined our mood indeed !

Helpful?
Thank Adel E
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I wonder why it is that the default position of so many these days is to shout 'Racist'--as if that one word said all that needed to be said about anything--whenever they don't get what they want. A review of the transaction between you and our Guest Services woman revealed that you arrived near noon and were told that if... More 

1 review
5 of 5 stars Reviewed May 25, 2016

Our group has been staying here for years, and each year we are more and more impressed with the hospitality and people. We always feel welcome, even with a large group. It's a good location, far enough away from tourist madness, but close enough to experience what Panama City has to offer. We love it here!!

Helpful?
Thank Jacque C
Tallahassee, Florida
1 review
5 of 5 stars Reviewed May 22, 2016

During our visit to Panama City my family and I ended up having a tire blow out on a Saturday evening when all the tire repair shops had already closed. We still had a long way to travel so we decided to stay overnight. We found the Comfort Inn and Suites had rooms available. I have to say" what good... More 

Helpful?
Thank John M
com4tinnsuitesp, Manager at Comfort Inn & Suites, responded to this review

Thank you so much for the kind words. We are gratified that you enjoyed yourselves while in our care. Also, this review lets us know that you made it home safe and sound which we were concerned about. Hope to see you in the near future. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 6, 2016 via mobile

At check in Charlotte was quick--even though she claimed she was still a trainee--and smiled so often that I found myself smiling with her. The room we got was clean and I love it! Breakfast is huge! Wil was supervising Charlotte and he smiled and laughed as much as we were

Helpful?
2 Thank Bridney J
Wil A, Manager at Comfort Inn & Suites, responded to this review

Thank you for the kind word about our staff and hotel. We hope to see you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Family Friendly, but with a few honeymoon Jacuzzi suites for those who want privacy. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2317 Jenks Ave, Panama City, FL 32405-4301 (Formerly Sleep Inn & Suites)
Location: United States > Florida > Florida Panhandle > Panama City
Price Range: $74 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Sleep Hotel Panama City
Sleep Inn And Suites
Sleep Inn Panama City
Panama City Sleep Inn
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