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TownePlace Suites Panama City

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108 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Rapid City
Level Contributor
254 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I arrived somewhat late to Panama City, so didn't want to spend time at a restaurant. Stopped by a grocery store and picked up some vittles, which could be prepared in a microwave that I assumed the hotel might have. Turned out they had a nice large fridge along with microwave, dishes, etc. The room also had a nice workspace... More 

Helpful?
Thank Dr-Ing-Dchen
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear Dr- Ing-Dchen, I am happy to hear you enjoyed all the amenities TownePlace Suites by Marriott has to offer, such us the fully equipped kitchenettes, our room's home office and the overall facilities, and that the service experience was what you expected and deserve. We appreciate your time in sharing with us your experience. Kind Regards, Sofia Tolar More 

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

Facility was clean and the front desk staff was super sweet . About 20 minutes from Panama City Beach area but right down the street from Target, Walmart, and a mall. Really can't complain to much about our one night stay. The only complaint may be that you have to be really close to the TV to work it but... More 

Helpful?
Thank Brantlee N
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear Brantley N, We appreciate your feedback about our property. I am happy to hear you enjoyed your stay with us and that the facility and the front desk staff service were as you expected. I apologize the TV did not meet your expectations, please contact me at your convenience, I would like to know what room number you stayed... More 

Canton, Georgia
1 review
1 of 5 stars Reviewed 1 week ago via mobile

We had chosen this hotel as they had advertised that they were "pet friendly". We stayed there over the Memorial Day holiday from 5/25/16 to 5/31/16 as we wanted to bring our family dog with us on this vacation. We made our reservations online and there was no where to advise that we were bringing our pet. The guy who... More 

Helpful?
Thank cirya
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear cyria, Thank you for your feedback about our property. I am really disappointed to hear your stay was not as memorable as we expected. In fact, we are a pet friendly hotel, our website does indicate that the pet has to be registered at check in and that a $100 Non-refundable fee is due upon check in, so we... More 

Indianapolis, Indiana
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 18, 2016

First, I want to compliment the staff on their hospitality during our stay, nothing that I can say critical about the staff and their hospitality and friendliness. Second, I want to bring some issues with the condition of the hotel to your attention. As a frequent traveler with Marriott, I have become quite accustomed to your standards of service and... More 

Helpful?
Thank The_Recker
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear The_Recker, We appreciate you staying with us and sharing your experience and your kind comments about the staff. On behalf of my entire team, I apologize for falling short in several aspects of your stay. I assure you this was never our goal and we look forward to using your feedback as a training tool as an effort to... More 

A TripAdvisor Member
5 of 5 stars Reviewed July 15, 2016 via mobile

Excellent hotel. Great location across from mall. Not far from beach. Reasonable room rate. Very nice. Clean, fully stocked kitchenette. Extremely comfortable. Extremely efficient and nice desk clerks. Would definitely stay here again.

Helpful?
Thank A TripAdvisor Member
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear Guest, We are delighted to hear your were able to enjoy our hotel and the location and really appreciate your feedback! Hope to see you back again soon! Sincerely, More 

Savannah, Georgia
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 11, 2016

The hotel was ok,but the walls are very thin. People upstairs was making a loud noise. We call the front desk, they check on it and found a strong smell of Alcohol. Then around 2pm there was people outside within my window area talking and smoking, with the smoke smell coming into my bedroom. I would not eat breakfast there,it... More 

Helpful?
Thank Donny A
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

We appreciate you staying with us and sharing your experience. On behalf of the Staff at TownePlace Suites, Panama City, Fl., we apologize for your less than positive experience with the noise coming from the rooms above, the smoking area and breakfast. As we take pride in providing excellent service at all times, please rest assured I have shared your... More 

Jacksonville, Florida
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed July 9, 2016 via mobile

I booked this hotel months in advance for a group. There were also other groups staying in the hotel as well. We all had children under 10. The rooms they have been updated but, the failed to update the sleeper sofa. 4 families had complaints of the mattress they were very thin and springs were broken on them. One child... More 

Helpful?
Thank Amy J
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear Guest, We appreciate you sharing your experience. On behalf of my entire team, we apologize for your horrible experience at our hotel. We take all feedback seriously and would like to discuss the matter directly in order to use your feedback as a training tool for future groups with kids. Please contact myself, or another member of our management... More 

1 review
5 of 5 stars Reviewed July 5, 2016 via mobile

This is the one place that allowed us to bring our pet. Everyone was friendly and kind. The breakfast was great. They did not have an extra roll away bed so they gave us an upgrade to a two bedroom plus my husband is a platinum Marriott member. Thank you for your thoughtfulness and we had a great stay.

Helpful?
Thank annflanders
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Thank you for your comments about our Friendly staff and breakfast. We strive to provide excellent service at all times. I am happy to hear you and your family and pet were able to enjoy our Two Bedroom Suite and we appreciate being a loyal Marriott Platinum Elite Member. Hope to see you again on the future! More 

United States
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed June 17, 2016

We stayed here for a weekend baseball event at the local state college. There is a pool, but it is directly in front of the hotel with nothing separating it from the parked cars. Some landscaping would help. The only rooms available are king rooms with sleeper sofa. The room is fine for a single. It's in a good location... More 

Helpful?
Thank littleyacht
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Firstly, I wanted to thank you for choosing TownePlace Suites while attending the baseball event at the college and for your comments about the staff. I am disappointed to hear that we did not meet your expectations in regards of the accommodations, location of the pool, breakfast area and condition of the furniture. For certain our breakfast area is small.... More 

2 reviews
5 of 5 stars Reviewed June 5, 2016 via mobile

Had a awesome time in FL. Spare of the moment trip and I just wanted to get away. The staff was really nice and helpful. We stayed in a King Suite and it was nice. The only thing I did not care for was the big pots. The stove eye was not that big so everything had to be cooked... More 

Helpful?
Thank Olandrea L
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
TownePlace Suites by Marriott® is an extended-stay hotel where you can balance work and life as you like with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high speed Internet access. ... more   less 

Additional Information about TownePlace Suites Panama City

Address: 903 E 23rd Pl, Panama City, FL 32405-5201
Location: United States > Florida > Florida Panhandle > Panama City
Price Range: $126 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Panama City 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Towneplace Suites By Marriott Panama City Hotel Panama City
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