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Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

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Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
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857 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
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Showing 834: English reviews
Manhasset, New York
Reviewed March 7, 2016

I am a Hilton Diamond member. Check in staff did not even notice. 2 requests during stay - bed board under mattress and late check out (by 15 minutes). Neither could be honored. Staff are pleasant but not very helpful

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Neil S
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Neil S, Thank you for the feedback about your recent visit to the Embassy Suites by Hilton. I am sorry that the staff did not recognize you as a Hilton Honors member and that the request for the board was not made to you. You should expect a seamless experience and again I am sorry this was not the...

Florida
Reviewed March 6, 2016

We live to drive out to this embassy lication its quiet the bart we nder is excellent free drinks for happy hour the best snacks and we love the quiet ambiance. Rooms have seperate living area and two large t.vs. the beautiful swans feel like your in a garden paradise. Management and stafv are very attentive beds are so comfortable...

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Helpful?
Thank ANGELA E
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Angela E, thanks so much for the very nice review about your stay at the Embassy Suites Palm Beach gardens PGA Blvd. We are happy to see you enjoy all of our amenities and especially our Royal swans! We look forward to having you back again soon. Tom S General Manager

Louisville, Kentucky
Reviewed March 1, 2016

Our room was extremely dirty, flying insects, curtains were very frayed and should not even be hanging, filth on floors consisting of toenails, crumbs, etc., garbage cans filthy, vents in bathroom and bedroom were extremely dirty and broken, phone did not work, lightbulbs out, sink stopper would not work. Housemaid left hair barretts on T.V. Cabinet and left drawers open...

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Helpful?
1Thank Carl R
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

I am very sorry that we were not able to provide you with the quality of services you expected and deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. Our rooms were totally refreshed late last year and...

Moreland Hills, Ohio
Reviewed February 25, 2016

My husband and I were on a business trip two weeks ago- for four days.. we travel 47 weeks a year for our business and stay in hotels nationwide. Very rarely do you find a gem of a hotel like this. Newly refurbished- sleek,comfortable, calming decorating theme. Comfy bed and great shower- two things we look for in any hotel....

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Helpful?
2Thank Patty S
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Patti S, Thank you for the very nice review about your stay during your recent business trip. We are so happy to see you loved the new rooms and appreciate your nice comments. Please come back again soon. Tom S General Manager

West Palm Beach, United States
Reviewed February 21, 2016

my wife and I had a great time and would do it all over again. To us it was worth the money for the service we received. looking forward to staying again. The breakfast was great, the staff was great and the location was very convenient to 95, the mall, grocery store, turnpike and restaurants.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Victor S
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Victor, thank you very much for the great feedback about your stay recently with your wife. We are pleased to see you enjoyed the breakfast and that our staff was great! We hope you come back again soon. Tom S General Manager

Miami, United States
Reviewed February 17, 2016

Start everyday with free breakfast (cooked to order), nice room and TV's in between (at the room) and end with a free cocktail reception with beer, wine , drinks, miscellaneous things to eat and a very friendly staff...... every day.... not just on arrival night. Outstanding value. Will be back.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Delio C
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Delio, Thank you for the nice review on Tripadvisor! I am happy to see you enjoyed all of our great amenities. Please come back again soon. Tom S General Manager

Palm Beach, Florida
Reviewed February 17, 2016

Even though we live int he area, my girlfriend and I stayed at the Palm Beach Gardens Embassy Suites as a get-away weekend for Valentine's day. We were not disappointed. The services and staff were excellent and provided us the relaxing weekend for which we were hoping. Cyreese at the bar in the evenings is an excellent, friendly bartender and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Joe F
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Joe F, We are happy to see you enjoyed the special weekend recently at the Embassy Suites Palm beach gardens. Thank you for mentioning our great service staff and especially Cyreese! We will pass along your nice feedback. Come back again soon. Tom S General Manager

Fort Washington, Maryland
Reviewed February 16, 2016

Embassy Suites is my favorite Hotel, Highly recommend. Excellent Service and CLEAN. Would like to see Embassy suites located in the overseas area. I use to travel a lot before I retired especially overseas and I would always ascertain if a Embassy Suites Hotel was in the area were I would be traveling too.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank William S
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear William S, Thank you for the great comments about your recent stay! We are happy that Embassy Suites is your favorite hotel. We hope to see you again soon. Tom S General Manager

Central Florida, Florida
Reviewed February 15, 2016

Nice Place and well located right off the interstate. Typical Embassy Suite...nice rooms, nice wifi, good choice in food options. Only issue was room service was extremely sloooooow and they forgot my dressing. Wouldn't use room service again. But still a nice place.

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Helpful?
Thank Chris Y
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Chris Y, Thank you for the nice feedback about your recent visit to the Embassy Suites. I am sorry that your room service experience was not right. I have shared this with our food team and again I am sorry. We are happy to see you enjoyed everything elses while you were here. Please come back again soon. Tom...

Las Vegas, Nevada
Reviewed February 11, 2016

Room was very clean, staff very professional. I would definitely stay again next time in town. Complimentary breakfast a definite plus and evening cocktail reception was a great bonus. Overall very solid stay.

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Helpful?
1Thank Capt419
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review

Dear Capt419, Thanks for the great feedback about your recent stay at the Embassy Suites Palm Beach Gardens PGA Blvd. We love to hear this kind of feedback from our guests. Please come back again. Tom S General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located minutes from some of Florida's best beaches, golf courses, shopping and dining, the Embassy Suites Palm Beach Gardens - PGA Boulevard is an ideal destination. Enjoy a complimentary cooked-to-order breakfast and a complimentary Evening Reception before dining on site at Verdea Restaurant and Wine Bar. From a grand ballroom to executive boardrooms, this hotel in Palm Beach hosts events for between 10 and 400 guests. Onsite amenities include a fitness center, ATM and free breakfast. ... more   less 

Additional Information about Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

Address: 4350 PGA Boulevard, Palm Beach Gardens, FL 33410
Location: United States > Florida > Palm Beach Gardens
Price Range: $125 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Embassy Suites Palm Beach Gardens
Palm Beach Gardens Embassy Suites
Hotel Style:
#4 Business Hotel in Palm Beach Gardens
#4 Family Hotel in Palm Beach Gardens
#6 Romantic Hotel in Palm Beach Gardens
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard staff and other travelers.
10 questions
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New York, US
9 months ago
Cedar Rapids, Iowa
Venice, Florida
Annandale, Virginia, United States
5 months ago
Minneapolis, Minnesota

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Questions? Get answers from Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We like the upper corner rooms.”
 of 5 bubbles 976WilliamW, Jan 5, 2017 | Read review
“High Rooms so you can have a view of the city”
 of 5 bubbles E1790HOmichaelk, Jan 5, 2017 | Read review
“Higher floors have best views of the area. Rooms away from the elevator lobby are quieter!”
 of 5 bubbles judym551, Nov 1, 2016 | Read review
“top floors”
 of 5 bubbles satoronto_12, Oct 30, 2016 | Read review
“Trust the Front Desk to choose a good room for you.”
 of 5 bubbles miami305, Oct 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question